Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its user-friendly and cost-effective booking solution, especially for service-based businesses. It's praised for its seamless appointment scheduling, multi-location management, and automatic invoice sending. The app's integration with Google Calendar and Shopify POS, as well as its custom features, are appreciated. Merchants also commend the responsive and attentive customer service. Many note its transformative effect on their time management.

March 26, 2021

Perfect app for making appointments for shopping time during Corona lockdown. I want to give 6 stars for support, these guys will solve your problem within the blink of an eye.

Boxes
Netherlands
About 2 months using the app
February 24, 2021

Use for consultation booking appointments for clients and customers. Use for consultation booking app

LADY MOD
United States
About 2 months using the app
June 15, 2020

Building my THIRD store with the Sesami app. Love the functionality. Love the support. Highly recommend.

Upskill Beauty Company
United States
About 2 months using the app
Edited May 26, 2020

Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.

elu spa
Hong Kong SAR
About 2 months using the app
Sesami Inc. replied May 16, 2020

Hello there Elu Spa,

We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service.

• In most cases, we replied within minutes.
• We have a helpdesk where you can find the answer to your first two questions.
• You can always book a call with us at sesamiapp.myshopify.com

We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points?

We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.

May 21, 2020

Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.

NAVA
United States
About 2 months using the app
November 10, 2021

Very friendly and great support team! They helped me setup the app with my theme (wookie) and now it is working.

Omni Nails
Germany
About 2 months using the app
May 7, 2020

When I initially started using Sesami I was a bit disappointed because I couldn't figure out how to use the app to sell online classes. But, I contacted customer support and Randy was able to help me sort everything out. He's excellent to work with and it was such a relief to have someone help me set up the most crucial part of my store. Thanks, Randy and Sesami!

Heather Dennis
Canada
About 2 months using the app
Sesami Inc. replied May 11, 2020

Wow thanks so much Heather Dennis for your review!
We definitely take pride in getting small businesses get up and running using our app and looking forward to working with you more in the future!

April 9, 2019

This App is Awesome! App is awesome... very user friendly. I recommended this application to use!!

Kuhntrohl Beauty
United States
About 1 month using the app
August 13, 2021

Super SAV, simple d'utilisation, je recommande. Quelques petits soucis au démarrage sur la visualisation du calendrier, mais le chat de support à su régler rapidement le problème.

JOY Concept
France
About 1 month using the app
September 23, 2020

Sesami is hands down amazing. Not only do they have a superior app to what is out there, but the customer service is beyond approach. They resolved an issue I had with integration into another crucial app. It was resolved within hours. I'm so glad I found them!

Hodde Bros Beverage Co.
United States
About 1 month using the app