Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this appointment scheduling app user-friendly and efficient, praising its seamless integration with calendars and Shopify POS. It's appreciated for managing multiple locations and services, automatic invoice sending, and its cost-effectiveness. The app is recommended for businesses with complex scheduling needs due to its extensive features. Merchants value its intuitive nature and the feature allowing customers to pick their appointment date and time online. The customer support is consistently praised for their professionalism and readiness to provide custom solutions.

February 24, 2021

Use for consultation booking appointments for clients and customers. Use for consultation booking app

LADY MOD
United States
About 2 months using the app
June 15, 2020

Building my THIRD store with the Sesami app. Love the functionality. Love the support. Highly recommend.

Upskill Beauty Company
United States
About 2 months using the app
October 14, 2020

This is a great booking app works good with multi-users, nice interface, which would be even better for customising the colour/ theme! Also the CS is really helpful!! Thanks a lot!!

Holy Bubbles
Hong Kong SAR
Over 2 years using the app
January 31, 2023

Enjoy the app, wish the free version allowed at least 2 team members.
Otherwise it is easy to use, and navigate and our clients seem to enjoy.

Romantic Notions
Canada
Over 2 years using the app
May 1, 2021

I enjoy the app however the free version has some frustrating areas. The save button on the calendar is easily forgotten using a phone, the dates don’t stay fixed they move from what’s been selected.

Sourdough and Ceramics
Australia
About 2 years using the app
Edited May 26, 2020

Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.

elu spa
Hong Kong SAR
About 2 months using the app
Sesami Inc. replied May 16, 2020

Hello there Elu Spa,

We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service.

• In most cases, we replied within minutes.
• We have a helpdesk where you can find the answer to your first two questions.
• You can always book a call with us at sesamiapp.myshopify.com

We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points?

We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.

May 21, 2020

Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.

NAVA
United States
About 2 months using the app
November 10, 2021

Very friendly and great support team! They helped me setup the app with my theme (wookie) and now it is working.

Omni Nails
Germany
About 2 months using the app
May 7, 2020

When I initially started using Sesami I was a bit disappointed because I couldn't figure out how to use the app to sell online classes. But, I contacted customer support and Randy was able to help me sort everything out. He's excellent to work with and it was such a relief to have someone help me set up the most crucial part of my store. Thanks, Randy and Sesami!

Heather Dennis
Canada
About 2 months using the app
Sesami Inc. replied May 11, 2020

Wow thanks so much Heather Dennis for your review!
We definitely take pride in getting small businesses get up and running using our app and looking forward to working with you more in the future!

April 9, 2019

This App is Awesome! App is awesome... very user friendly. I recommended this application to use!!

Kuhntrohl Beauty
United States
About 1 month using the app