Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this appointment scheduling app user-friendly and efficient, praising its seamless integration with calendars and Shopify POS. It's appreciated for managing multiple locations and services, automatic invoice sending, and its cost-effectiveness. The app is recommended for businesses with complex scheduling needs due to its extensive features. Merchants value its intuitive nature and the feature allowing customers to pick their appointment date and time online. The customer support is consistently praised for their professionalism and readiness to provide custom solutions.

Edited May 13, 2021

This is a very nice app. I would want to walk through the dashboard before you create a product and or employee.

Zen Zone Lifestyle
United States
About 1 month using the app
Edited December 10, 2020

This app is user friendly and the customer service is fast and very helpful! I would definitely recommend it.

June Swimwear
Canada
About 1 month using the app
August 12, 2020

I have been extremely impressed with the level of support offered by Sesami. Any and all questions have been addressed quickly, efficiently, and professionally. They are constantly working to provide excellence for their clients, whether you're a clothing boutique (which we are), a spa, or other. It is user friendly for our clients and works on our bilingual site (EN/FR).

Boutique Lustre
Canada
Over 1 year using the app
July 29, 2022

The app is great and the staff are fantastic. Leonardo and his team are incredibly helpful and go above and beyond what you'd expect from app developers. Wouldn't use another booking app.

Advance Performance UK
United Kingdom
About 1 month using the app
July 11, 2020

The app stopped showing booked appointments and stopped sending confirmations. There is no way to see now what time and date was booked.

Sleep First
United States
Almost 3 years using the app
July 25, 2022

Très bonne app mais dommage de ne pas avoir une veersion app mobile plus easy à utiliser que de devoir se connecter

Studio Friday Photographie
France
Over 1 year using the app
May 23, 2022

Thank you so much! A lovely team of experts who helped with any issues I had! The app works really great.

Jewels by Grace
United States
About 1 month using the app
April 17, 2019

Very easy to setup. Now my customers can make an appointment in our warehouse and I can provide a click&collect solution to them.
PS: The possibility to add an appointment in the checkout section could be useful too.

To be absolutly perfect and for getting 5 Stars, Sesami should be available in German too!

But anyway - well done!

ROOM ONE
Switzerland
Over 1 year using the app
Sesami Inc. replied April 17, 2019

Thank you for using Sesami and writing us a review!
Since we're bunch of idealists and we want to be perfect, what if we add German to our storefront languages for you real quick?

BTW on the POS, you have "Book with Sesami" option right on the checkout. Have you tried that?

Enjoy using Sesami and feel free to reach out to us if anything!

Edited April 3, 2023

The Sesami development team is incredibly helpful when it comes to troubleshooting any issues. As someone who values prompt support, this is very important to me. However, I must note that Sesami does not offer SMS notifications for certain countries. This is a significant drawback for many businesses, as it can lead to a high number of no-show customers. Nonetheless, the Sesami team has assured me that they will work to resolve this issue. If they are successful, I will be pleased to give them a five-star rating, as this is the only feature I am currently missing.

Sacha Beauty
Norway
Over 1 year using the app
October 6, 2020

I am very pleasantly surprised by this add-on! Great pricing options, easy setup and use. Customer service is very helpful as well

bamboobrushhh
United Kingdom
About 1 month using the app