Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its user-friendly and cost-effective booking solution, especially for service-based businesses. It's praised for its seamless appointment scheduling, multi-location management, and automatic invoice sending. The app's integration with Google Calendar and Shopify POS, as well as its custom features, are appreciated. Merchants also commend the responsive and attentive customer service. Many note its transformative effect on their time management.

October 6, 2020

I am very pleasantly surprised by this add-on! Great pricing options, easy setup and use. Customer service is very helpful as well

bamboobrushhh
United Kingdom
About 1 month using the app
October 29, 2020

Really liking this app..easy to set-up and use, also the customer service people are great..recommended

blanketfort
United Kingdom
About 1 month using the app
Edited May 26, 2020

Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround

Bakersfield Pet Food Delivery
United States
About 1 month using the app
June 28, 2022

Great app, even better customer service! Would recommend for any business looking for an easily installed booking service.

Dormie Golf Workshop Inc Online
Canada
About 1 month using the app
March 30, 2020

While I'm not set up yet, I have to say the personal customer service has really impressed me, to be able to converse with the people online virtually is a game changer.

Portrait Painter Gallery
United States
About 1 month using the app
May 6, 2021

Everything about the app is great except for one major issue. People cannot choose a custom time if booking multiple hours. For instance if someone wants a 4 hr block the times available wil be 12-4, 4-8, 8-12. So if someone wanted to book 2-6 they cant which im really upset that i didnt know before hand

HMD Studios
United States
Over 2 years using the app
Sesami Inc. replied May 12, 2021

Hello there! First of all, thanks for trying out Sesami. We always highly encourage all merchants like yourself to take advantage of our free plan and evaluate to see if it fits the needs of your particular business workflow.

Sesami, like all appointment scheduling and booking apps, have decisions to make that try to fit the needs and workflows of our userbase, to the best of our ability. In this particular situation that you are describing, we decided long ago that in order to streamline and create an easy-to-use interface for customers, our app will automatically create the maximum number of timeslots based on the availability you have set and the length of your service. The thought process behind this is that we want to make it as quick and easy as possible for you, as the merchant, to maximize your time being booked, and in turn, maximum revenue.

Having said that, we do highly encourage feedback and critiques you or any merchant might have on our feedback board here: http://sesami.co/feedback

. Perhaps after reading the features being requested, you would consider revisiting your review, as we have never promoted that we ever had this feature (but we do understand your disappointment that we don’t).

Feel free to send us a message anytime - help@sesami.co - if you would like to discuss your business and situation in more detail (or if you would just like to vent about our app 😉 )

The Sesami Team

March 31, 2020

I use this app to help me book appointments on my website. easy to set up and perfectly shown to my customers. I like this app thank you

Moonlight-Naturals
United States
30 days using the app
September 1, 2020

The customer service is sharp and responds quickly. The app is straightforward and easy to use. I recommend to small businesses alike.

Powder Hound Ski & Bike Shop
United States
29 days using the app
October 13, 2020

I am really happy that I installed this add-on. The configuration was super easy and it works perfectly.

Heatable Pillow
Australia
29 days using the app
August 2, 2021

Very versatile to use for all sorts of products. Has helped keep out team on track. Amazing Customer Service!

City & Country Winery
Canada
About 1 year using the app