Reviews (423)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the booking process on Shopify stores, particularly enhancing the checkout experience for services. It is praised for its intuitive interface and seamless integration with Shopify, supporting multiple languages, bundled content, and customizable booking options. Merchants appreciate features like managing multiple locations and services, along with automatic invoice sending for deposits. The app is noted for its stable performance and responsive customer support, which often provides custom solutions. It is considered a cost-effective booking solution for businesses.

July 29, 2022

The app is great and the staff are fantastic. Leonardo and his team are incredibly helpful and go above and beyond what you'd expect from app developers. Wouldn't use another booking app.

Advance Performance UK
United Kingdom
About 1 month using the app
July 11, 2020

The app stopped showing booked appointments and stopped sending confirmations. There is no way to see now what time and date was booked.

Sleep First
United States
Almost 3 years using the app
July 25, 2022

Très bonne app mais dommage de ne pas avoir une veersion app mobile plus easy à utiliser que de devoir se connecter

Studio Friday Photographie
France
Over 1 year using the app
April 17, 2019

Very easy to setup. Now my customers can make an appointment in our warehouse and I can provide a click&collect solution to them.
PS: The possibility to add an appointment in the checkout section could be useful too.

To be absolutly perfect and for getting 5 Stars, Sesami should be available in German too!

But anyway - well done!

ROOM ONE
Switzerland
Over 1 year using the app
Sesami Inc. replied April 17, 2019

Thank you for using Sesami and writing us a review!
Since we're bunch of idealists and we want to be perfect, what if we add German to our storefront languages for you real quick?

BTW on the POS, you have "Book with Sesami" option right on the checkout. Have you tried that?

Enjoy using Sesami and feel free to reach out to us if anything!

May 23, 2022

Thank you so much! A lovely team of experts who helped with any issues I had! The app works really great.

Jewels by Grace
United States
About 1 month using the app
Edited April 3, 2023

The Sesami development team is incredibly helpful when it comes to troubleshooting any issues. As someone who values prompt support, this is very important to me. However, I must note that Sesami does not offer SMS notifications for certain countries. This is a significant drawback for many businesses, as it can lead to a high number of no-show customers. Nonetheless, the Sesami team has assured me that they will work to resolve this issue. If they are successful, I will be pleased to give them a five-star rating, as this is the only feature I am currently missing.

Sacha Beauty
Norway
Over 1 year using the app
October 6, 2020

I am very pleasantly surprised by this add-on! Great pricing options, easy setup and use. Customer service is very helpful as well

bamboobrushhh
United Kingdom
About 1 month using the app
October 29, 2020

Really liking this app..easy to set-up and use, also the customer service people are great..recommended

blanketfort
United Kingdom
About 1 month using the app
Edited May 26, 2020

Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround

Bakersfield Pet Food Delivery
United States
About 1 month using the app
March 30, 2020

While I'm not set up yet, I have to say the personal customer service has really impressed me, to be able to converse with the people online virtually is a game changer.

Portrait Painter Gallery
United States
About 1 month using the app