Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this appointment scheduling app user-friendly and efficient, praising its seamless integration with calendars and Shopify POS. It's appreciated for managing multiple locations and services, automatic invoice sending, and its cost-effectiveness. The app is recommended for businesses with complex scheduling needs due to its extensive features. Merchants value its intuitive nature and the feature allowing customers to pick their appointment date and time online. The customer support is consistently praised for their professionalism and readiness to provide custom solutions.

Edited January 4, 2021

Looks like a great app, but a bit tricky in my particular case: integrate it in WordPress. But your support is quick to answer which is good!

Learn 2 handstand
Canada
3 days using the app
May 8, 2020

Very nice app, support +++++
We had a problem and they fixed it really fast!
Best booking application ++++

Joaillerie Legros
France
2 days using the app
November 29, 2020

I highly recommend. Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!

Mayday Shops
United States
2 days using the app
October 20, 2019

It is a great app thanks to Irnux Inc . It is really helpful and easy to use, and the main thing is , It's Free ......

Unseen Bazaar
India
2 days using the app
October 10, 2022

muy agradecida, Mariana es grandiosa y me ayudó mucho. Me creo una cita. Se necesitan mas empleados como ella.

Laura P. Cardozo
United States
2 days using the app
Edited May 11, 2020

I tried with another app, too many codes! this app, easy as 123! Thank you! Can't wait for us to open and get booked!

Elixir Vitae Spas
United States
2 days using the app
May 3, 2020

The app is super practical and the customer support is top of the top !!! Thank you very much for your precious help !

E-shop Bleu tango
France
2 days using the app
Sesami Inc. replied May 11, 2020

Glad to help!
Thank you very much for leaving us such an awesome review.

May 7, 2021

Save your time and download Tipo booking instead. Downloaded Sesami for my site, it worked at first, and then I was unable to see any of my available appointment times on my product page. After a week of trying to contact Sesami customer report and receiving no help or calls back, I decided to delete the app and try another. Don't waste your time, there will be no help provided when you need it.

Shop The Standard
United States
About 2 months using the app
Sesami Inc. replied May 8, 2021

Hey there Emily,
We're sorry to hear this! We do try our best to get to all the support tickets as fast as possible. We did promptly replied to your emails in the last couple of few days to resolve your issue.

In regards to your issue:
The reason you don't have a time slot available on the calendar is because you had a synced event on your Google Calendar. If you block a time on your Google Calendar it will also be blocked from Sesami too (as intended).
This was indicated to you over the two support tickets that we have been replying back and forth with you (Support ticket #4836 and #4853). In addition, we have called you back and left voicemails when you did not pick up the phone. Unfortunately this was a bad case of telephone tag - you call us and we are not available, we call you back and you are not available.

We admit we should have done a better job in helping you. We want to make it right. Our exec team will reach out and will not only troubleshoot that issue but also show you how Sesami can help your business run better. We recently won the Shopify Commerce Award for the Best OmniChannel Experience and we'd love to show you the magic.

Stay tuned

June 30, 2022

The app needs to include more automated forms like acuity. For example I use consent forms for my services

Tru2UBeauty LLC
United States
About 1 month using the app
May 6, 2020

Simple to use and extremely fast customer service response. Best booking Shopify app we have found.

LiveOakMed.com
United States
2 days using the app
Sesami Inc. replied May 11, 2020

Thanks!