Reviews (419)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for service-based businesses, praising its ability to streamline operations and reduce manual tasks through features like customizable booking options, multiple location management, and automatic invoice sending. The integration with Shopify and tools like Google Calendar enhances appointment management directly on the platform. It also supports multiple languages and workflows, broadening accessibility for diverse customers. Merchants commend the responsive and personalized customer support and appreciate the development team's commitment to incorporating user feedback to improve the app continuously.

May 17, 2022

We use it to book appointments but there is no card hold option (for no shows) and the code has some weird bugs.

Fiat Lux SF
United States
5 months using the app
September 8, 2020

Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements.

The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.

Malleable Jewellers
Canada
6 days using the app
November 4, 2020

Used it for several days, and everything is great, recommend. Used it for several days, and everything is great, recommend.

TopTier Shop season
United States
6 days using the app
December 8, 2020

This app helped me so much. I recommend it to anyone who wants to be sucessful in this business.....

Storm Game
United States
6 days using the app
July 16, 2021

I used this app to help my clients book one on one dance sessions with me. I was able to set up my team and their available calendars with ease. The only problem I encountered was on my actual website. The ‘Select Date and Time’ button was not visible (it was the same color as my background, giving me a bunch of sessions with no dates booked. I reached out to the Sesami customer service chat and was connected with Mariana who responded quickly in letting me know what the problem was and how to fix it. She sent it to the Technical Team to have the color changed. She informed me that it would take up to five business days to complete. I ended up heading back from Mariana hours later, letting me know that it had fixed and should be active on my site. Which it is. I am giving this app four stars, because I think that it would be nice if we were giving the opportunity to select colors on our own. But customer service is pretty quick, so it’s not a hassle. Overall, the entire process of speaking to customer service was very easy and user friendly. Thank you :-)

StrutWithJnee
United States
3 months using the app
Sesami Inc. replied July 19, 2021

Thank you for sharing your Sesami experience with others J’nee. Much appreciated! Updating the button color is indeed a Shopify development task but we're more than happy we could help to update that for you.
Please reach out if you have any other questions.

October 30, 2020

Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying to make a name for your business this app on Shopify can really help if you are a coach, trainer, instructor, or anyone booking for individual sessions with 1-1 clients. I do wish I could have more variation in scheduling to allow for "reoccurring Event / Multiple bookings at a time. If someone wants to book multiple 1-1 sessions, they have to go back and add each individually. If there was a feature that if they select multiple quantity, they select that many in sessions. If the quantity and # of sessions don't add up, display an error.

Rebirth Performance
United States
3 months using the app
September 4, 2020

5 Star if they would give Dutch for free :)

Molto20
Belgium
3 months using the app
Sesami Inc. replied September 4, 2020

Guess what? Dutch has been next on the list and obviously for FREE, like all other languages. So, go for the 5 star!
We'll reach out directly when it's ready for you to activate.

March 18, 2021

so far everything is okay...........................................................................

baktailor
Malaysia
5 days using the app
Edited May 24, 2019

I've seen other booking apps, tried to use them - always so ever complicated!

Wow - Sesami is super fabulous, easy to implement immediately and worth every cent. Took but moments to get it up and running. As I was just starting to use it, I had some minor issues on the location of the booking button appearing on my paid Shopify theme. After reviewing their really good help section, I still needed a bit of assistance, Ratmin from the live chat to the rescue! She immediately responded, and then easily fixed my issues in moments flat. Friendly and ever so diligent customer service that really cares! I am super happy I grabbed this app. I can finally offer my clients easy and instant access to my availability to book their sessions with me without missing a chance to sell my products. Thank you Ratmin & Sesami! I will be recommending this to my tribe for sure!

Heart and Soul Apothecary - Love The Life You Design®
United States
5 days using the app
December 18, 2019

Randy and his team was extremely helpful and they really pulled through with implementing the app into a rigid theme that i bought. I don't know what they did but I was relieved that they did not deflect me back to shopify or the theme devs. Extremely grateful to have the app working!

Terra & Ember
Singapore
5 days using the app
Sesami Inc. replied January 3, 2020

Thanks so much for your review! Not all themes are easy to work with but we try our best to make sure Sesami works with all stores in Shopify.