Sesami: Appointment Booking , 405 reviews

I used this app to help my clients book one on one dance sessions with me. I was able to set up my team and their available calendars with ease. The only problem I encountered was on my actual website. The ‘Select Date and Time’ button was not visible (it was the same color as my background, giving me a bunch of sessions with no dates booked. I reached out to the Sesami customer service chat and was connected with Mariana who responded quickly in letting me know what the problem was and how to fix it. She sent it to the Technical Team to have the color changed. She informed me that it would take up to five business days to complete. I ended up heading back from Mariana hours later, letting me know that it had fixed and should be active on my site. Which it is. I am giving this app four stars, because I think that it would be nice if we were giving the opportunity to select colors on our own. But customer service is pretty quick, so it’s not a hassle. Overall, the entire process of speaking to customer service was very easy and user friendly. Thank you :-)

Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying to make a name for your business this app on Shopify can really help if you are a coach, trainer, instructor, or anyone booking for individual sessions with 1-1 clients. I do wish I could have more variation in scheduling to allow for "reoccurring Event / Multiple bookings at a time. If someone wants to book multiple 1-1 sessions, they have to go back and add each individually. If there was a feature that if they select multiple quantity, they select that many in sessions. If the quantity and # of sessions don't add up, display an error.

so far everything is okay...........................................................................

5 Star if they would give Dutch for free :)

I've seen other booking apps, tried to use them - always so ever complicated!

Wow - Sesami is super fabulous, easy to implement immediately and worth every cent. Took but moments to get it up and running. As I was just starting to use it, I had some minor issues on the location of the booking button appearing on my paid Shopify theme. After reviewing their really good help section, I still needed a bit of assistance, Ratmin from the live chat to the rescue! She immediately responded, and then easily fixed my issues in moments flat. Friendly and ever so diligent customer service that really cares! I am super happy I grabbed this app. I can finally offer my clients easy and instant access to my availability to book their sessions with me without missing a chance to sell my products. Thank you Ratmin & Sesami! I will be recommending this to my tribe for sure!

Randy and his team was extremely helpful and they really pulled through with implementing the app into a rigid theme that i bought. I don't know what they did but I was relieved that they did not deflect me back to shopify or the theme devs. Extremely grateful to have the app working!

I tried to use it but its not very flexible. I would like to have options of not choosing duration for services. like to pay for a deposit fee. s

Kinda complicated..going to faq to update availability, I’m not sure if its cause they wanted me to leave this review first and then they will let me actually get to where i am going. But since they are insisting my experience so far is very frustrating

I evaluated a number of scheduling apps and in the end Sesami had the best customer service and instructions. I'm still getting my head around the app but so far it's meets most of my needs.

The customer service I had from Aymane was absolutely fantastic - quick responses and eager to give me the support needed!