Reviews (431)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customization, ease of use, and effective scheduling features suitable for various business models, including service and rental industries. It integrates seamlessly with Shopify, offering an intuitive interface that enhances both merchant and customer experiences. The app supports multiple languages and provides multifunctional booking options. Merchants also appreciate the responsive customer service and continuous improvements based on their feedback.

Edited April 14, 2023

Sesami allows us to have the booking dashboard within the website, without redirecting the user to another URL. There might be prettier interfaces for the users, but this is a very, very important feature.
Great, great customer service!

Optica HM
Portugal
16 days using the app
January 2, 2020

I have had lots of problems with this calendar. not user friendly. last 2 days customers have not been able to book sessions on the website the calendar pops up but the dates and tims wont load currently looking for other options for booking software compliant with shopify

512 Rage Room
United States
About 1 year using the app
Sesami Inc. replied January 3, 2020

Hello there 512 Rage Room Team, Sadly, we have not heard back from you in regards to our communication about this review. We stand behind our app and our customer service and ...

November 2, 2020

The nice app really like it Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot!

harmonystyleoficial
Poland
15 days using the app
Edited April 10, 2020

Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.

Ginger Twist Studio
United Kingdom
15 days using the app
Sesami Inc. replied May 11, 2020

Glad to be of service!

February 16, 2023

Glitchy. It's fairly straightforward to set up and use and, when it's working well, it's great! But I often have customers receiving an error notice when they try to select a time... they log back in in front of me and suddenly it's working again. I have the same experience when testing it. Sometimes it works, other times I receive an error message. Very frustrating!

CC Bridal
Australia
About 1 year using the app
Edited March 20, 2023

The CX Manager Leonardo was very helpful and informative. Unfortunately, this app does not fit my business. It does not allow me to set a blocked time for my classes. For example, the classes run every second Saturday for three weeks. This app will only allow those interested in attending a class to sign up and pay each week and not sign up and pay once for the series of classes. So, the stars go ...

Umi's Comfort
United States
7 months using the app
December 7, 2020

Using this app to book in store Video Consultations with clients during COVID. So it has been quite helpful. Had it for 2 weeks so far.

Area Rug Shop
Canada
14 days using the app
May 21, 2020

The best app you need for service based products! This is the complete package with scheduling and everything you need.

Diligence1International
Philippines
12 days using the app
September 17, 2019

this app is messy. it double booked my clients, it also creates issues with booking for my clients. It does not prompt to enter contact info and it does not sync with my google account automatically like most other booking apps. This is too much work.

Divinemagick22
United States
10 months using the app
Sesami Inc. replied October 11, 2019

Hello there Conjure Queen, we appreciate your review and empathize with the situation in regards to double booking for your clients. We really do. We want to make Sesami the ...

November 3, 2022

The support team is amazing!!! the app is very friendly.very easy to work with .
there are couple of options to book an appointment.
the only thing you have to think about is that you can't have overnight booking .

shir.bilia
United States
11 days using the app