Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this appointment scheduling app user-friendly and efficient, praising its seamless integration with calendars and Shopify POS. It's appreciated for managing multiple locations and services, automatic invoice sending, and its cost-effectiveness. The app is recommended for businesses with complex scheduling needs due to its extensive features. Merchants value its intuitive nature and the feature allowing customers to pick their appointment date and time online. The customer support is consistently praised for their professionalism and readiness to provide custom solutions.

January 30, 2023

I was served by Leonardo and had excellent service. He listens and is available to answer all my questions. I am very satisfied and the application is easy to use.

Institutkaro
Canada
7 days using the app
September 23, 2021

good to use as a booking app but why cant i just use it for multiple purpose like appointment and membership?

MajorHolistic
United States
7 days using the app
Edited December 1, 2020

We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.

Body Manipulations LLC
United States
4 months using the app
April 16, 2021

Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.

TattD7oose Ink
United States
3 months using the app
June 10, 2019

This app is great and the customer service is very helpful! It seems as though this is new and still has a few bugs to work out as well as new features to add in the future but it's a great solution for small businesses on a budget!

Angela Michael Music
United States
3 months using the app
September 8, 2020

Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements.

The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.

Malleable Jewellers
Canada
6 days using the app
May 17, 2022

We use it to book appointments but there is no card hold option (for no shows) and the code has some weird bugs.

Fiat Lux SF
United States
5 months using the app
November 4, 2020

Used it for several days, and everything is great, recommend. Used it for several days, and everything is great, recommend.

TopTier Shop season
United States
6 days using the app
December 8, 2020

This app helped me so much. I recommend it to anyone who wants to be sucessful in this business.....

Storm Game
United States
6 days using the app
July 16, 2021

I used this app to help my clients book one on one dance sessions with me. I was able to set up my team and their available calendars with ease. The only problem I encountered was on my actual website. The ‘Select Date and Time’ button was not visible (it was the same color as my background, giving me a bunch of sessions with no dates booked. I reached out to the Sesami customer service chat and was connected with Mariana who responded quickly in letting me know what the problem was and how to fix it. She sent it to the Technical Team to have the color changed. She informed me that it would take up to five business days to complete. I ended up heading back from Mariana hours later, letting me know that it had fixed and should be active on my site. Which it is. I am giving this app four stars, because I think that it would be nice if we were giving the opportunity to select colors on our own. But customer service is pretty quick, so it’s not a hassle. Overall, the entire process of speaking to customer service was very easy and user friendly. Thank you :-)

StrutWithJnee
United States
3 months using the app
Sesami Inc. replied July 19, 2021

Thank you for sharing your Sesami experience with others J’nee. Much appreciated! Updating the button color is indeed a Shopify development task but we're more than happy we could help to update that for you.
Please reach out if you have any other questions.