Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless appointment scheduling, and calendar integration. It's valued for managing multiple locations and services, automatic invoice sending, and streamlining appointment booking. The integration with Google Calendar and Shopify POS is found useful. The app's customer support is praised for their promptness and professionalism. Merchants appreciate its performance stability, regular updates, and easy installation. It's also recognized for its intuitive interface, reliability, and excellent customer service. The app is appreciated for handling different time zones and making tasks easier for businesses, as well as its ability to book live video shopping appointments.

February 16, 2023

Glitchy. It's fairly straightforward to set up and use and, when it's working well, it's great! But I often have customers receiving an error notice when they try to select a time... they log back in in front of me and suddenly it's working again. I have the same experience when testing it. Sometimes it works, other times I receive an error message. Very frustrating!

CC Bridal
Australia
About 1 year using the app
December 7, 2020

Using this app to book in store Video Consultations with clients during COVID. So it has been quite helpful. Had it for 2 weeks so far.

Area Rug Shop
Canada
14 days using the app
May 21, 2020

The best app you need for service based products! This is the complete package with scheduling and everything you need.

Diligence1International
Philippines
12 days using the app
September 17, 2019

this app is messy. it double booked my clients, it also creates issues with booking for my clients. It does not prompt to enter contact info and it does not sync with my google account automatically like most other booking apps. This is too much work.

Divinemagick22
United States
10 months using the app
Sesami Inc. replied October 11, 2019

Hello there Conjure Queen, we appreciate your review and empathize with the situation in regards to double booking for your clients. We really do. We want to make Sesami the best in our category and are committed to providing the best customer service. In response to your comments:

When you indicated to us this had happened (double booking), we offered assistance to fix the problem within a very short time frame from your initial support message but instead of replying, you left a 1 star review. With a little bit of communication and understanding, this issue could have been resolved fairly quickly.

You are right that we currently do not have google calendar synchronization but it is in our plans and will update here when it is completed. Like all apps in the Shopify store, sometimes one just doesn't fit a specific business workflow a merchant might have, but it does not mean that our app is messy or it's too much work.

We wish you all the best in the future and hope you reconsider your rating as we feel it is a bit unfair assessment from a free trial.

November 3, 2022

The support team is amazing!!! the app is very friendly.very easy to work with .
there are couple of options to book an appointment.
the only thing you have to think about is that you can't have overnight booking .

shir.bilia
United States
11 days using the app
April 18, 2022

Super app support rapide et precis je recomamnde vraiment pour faire des reservation ils sont au top je recommande

beaute-insolente.com
France
10 days using the app
Edited June 26, 2020

They need to implement a way for people to schedule multiple dates at once. Currently you have to open time slots per day. Other than that, makes appointment scheduling seamless.

SKY Educational Consulting
United States
5 months using the app
December 2, 2020

It has a great booking system and when help is required for set up or change, the team are straight onto it for you. Great service.

The Milecross Clinic
United Kingdom
5 months using the app
December 29, 2022

I am not satisfied with the time selections. can only book on the hour, can not book on the half hour time frame. I have to cancel at the moment but I will look into again when this change is made. please keep me updated on this feature.

Divine Designs By Stacey Michelle, LLC
United States
10 months using the app
May 27, 2021

We just added this app to help with setting up Virtual fittings since our brand has moved to online only due to COVID. I'm so please with the ease of installation, integration, and set up. I ran into an issue with setting the duration and support was quick and they fixed the problem for me and also sent me a tutorial video for how to do it in the future.

Detroit Denim Co.
United States
5 months using the app