Reviews (431)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customization, ease of use, and effective scheduling features suitable for various business models, including service and rental industries. It integrates seamlessly with Shopify, offering an intuitive interface that enhances both merchant and customer experiences. The app supports multiple languages and provides multifunctional booking options. Merchants also appreciate the responsive customer service and continuous improvements based on their feedback.

June 26, 2022

I've setup this app, it works great no problems and has great integration with both POS and online store channels but still lacks multiple reservation per a POS cart which is critical for our business.

Ambre&Musc
France
7 days using the app
Edited September 7, 2019

UPDATE!! BEWARE!!!

The review below is from my client whose site I installed the Sesami App in. This is from me, her web developer.

Not only was this a terrible experience to install the Sesami app only to find out that one cannot in any normal way reschedule the appointment for the customer. To do it normally you have to refund the client and then charge them again. Owner says he is working on ...

Komilla
United States
6 days using the app
Sesami Inc. replied August 29, 2019

Thank you for your review. Cancelling a booked appointment on Sesami is done at the click of a button as outlined here https://sesami.co/faq/. For re-scheduling, essentially ...

April 29, 2021

its okay so far, I am still learning it. Will leave another review at a later date on how it goes. thanks

embellishedbym
United States
4 days using the app
November 17, 2020

I have emailed them an inquiry if they could add free consultation sessions and stylist schedules without Adding to Cart and Check Out like a transaction. I got an email and asked if I could provide collaborator code which I happily replied right away. That was a week ago and I am as yet to hear form anyone. I published the app and showed it to everyone in my team from marketing to sales. They ...

Daniel Alain
United States
5 days using the app
Sesami Inc. replied November 17, 2020

Hey Julie,
Sorry to hear that your experience with Sesami has not been what you had expected. Although I just checked the communication history and I saw we did reply to your ...

September 13, 2020

Was good thanks

Dreamseekerssleep
Australia
2 days using the app
Edited November 16, 2020

Easy to set up application, I did not have any issues. I'm looking forward to trying it out and seeing how it works.

Hazel Chicago
United States
3 days using the app
Edited June 12, 2020

Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this ...

New England Mischief
United States
3 days using the app
Sesami Inc. replied June 12, 2020

Hey there Tara,

We are not quite sure why you wrote 72 hours without a response when we have been in constant communication with you over email. In fact we replied within 2 ...

January 19, 2020

Awesome! Totally worth it. The app is very clean and allows me to do whatever I need to do to better serve my client.s

Miranda Percich Fitness
United States
About 2 hours using the app
April 30, 2024

okey

Golf Balata
Finland
37 minutes using the app
July 16, 2021

I wish we could use this app, it is very clean and simple to use. For anyone doing single-day appointments, this looks like a winner. Here's why we are unable to use this app: Sesami does not seem to allow for multi-day courses to be scheduled. We offer DIY fishing rod building classes and the classes span 2-3 sessions over 2-3 days. Additionally, we need the ability to only show available ...

Mud Hole Custom Tackle, Inc.
United States
About 16 hours using the app