Reviews (431)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customization, ease of use, and effective scheduling features suitable for various business models, including service and rental industries. It integrates seamlessly with Shopify, offering an intuitive interface that enhances both merchant and customer experiences. The app supports multiple languages and provides multifunctional booking options. Merchants also appreciate the responsive customer service and continuous improvements based on their feedback.

January 20, 2021

Fantastic! The app looks beautiful, users friendly, and excellent customer services who are also very responsive.

Skylight Fun
United States
2 days using the app
April 19, 2023

Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!

Clean Place
Ukraine
1 day using the app
September 16, 2023

This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them ...

Summer Eyes
United States
About 1 month using the app
Sesami Inc. replied March 21, 2024

Hi David,

We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to ...

August 8, 2020

I used the app for doctors appointments. It would be really good if you had the option of choosing the appointment after adding to cart or to just have 1 booking button that then integrates into the cart. It's confusing for the customer to have to do 2 actions

Dr Pete Online
United Kingdom
About 1 month using the app
March 28, 2022

NICEEE perfect for a starter and the funtions provided are sufficient for a simple appointment booking.

In Love by TNS
Singapore
1 day using the app
July 14, 2020

Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.

Lux Hair & Lash
United States
About 1 month using the app
Sesami Inc. replied July 16, 2020

Hello there! We are currently on an email thread with you trying to fix your theme issues which originated from multiple booking apps installed at the same time. ...

June 9, 2019

Giving 4 stars-up, thought there would be more offered for 20/month, but it is simple and clean to use. However, for the small business option, you can only offer full hours with no breaks. For instance 9 to 5, but I can't schedule time away from those hours. Would think for 20/month you'd have this function. Just started using it though.

Periapt
United States
24 days using the app
Edited April 24, 2019

This app is okay. It gets the job done to get appointments booked but it’s not as efficient as other booking sites I’ve used. Also, I wish I could add deposits to each appointment
booked. This app doesn’t make the price worthwhile. Maybe $9 a month would be more of a fair trade off because the app literally only allows you to book appointments. There’s nothing unique about connecting a calendar ...

So Icey & Co.
United States
About 1 month using the app
July 22, 2020

need to show how to make app visible on site for customers to book and allow search option for businesses

Queen Cosmetics Store
United States
27 days using the app
Edited August 31, 2020

I had a problem with Sesami. Well, I thought I was a problem. Turned out I didn’t understand how the functionality operated. The excellent team at Sesami explained things to me and then “Voilà!” I was able to set up my store’s appointment-based services the way I wanted.

Integrity Tarot Consulting
United States
16 days using the app