Reviews (424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the booking process on Shopify stores, particularly enhancing the checkout experience for services. It is praised for its intuitive interface and seamless integration with Shopify, supporting multiple languages, bundled content, and customizable booking options. Merchants appreciate features like managing multiple locations and services, along with automatic invoice sending for deposits. The app is noted for its stable performance and responsive customer support, which often provides custom solutions. It is considered a cost-effective booking solution for businesses.
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This app maybe the fastest response I can get. Great! This app maybe the fastest response I can get. Great!
its okay so far, I am still learning it. Will leave another review at a later date on how it goes. thanks
Great app, met a simple booking need our store has. Very simple to setup, took me about 15 mins to install configure and start promoting our service.
I had some issues with setting up the calendar, the Sesami team fixed it quickly and with any issues. Works great now. I really could not say enough good about the experience.
Tim K
So lucky to have stumbled upon Sesami :) It is very easy to use, so easy that I build my website in less than 2 weeks. The booking system is also very well thought out. The previous booking system I used had a very complicated interface so I am glad I made this switch. Thank you Mariana for the fast response and helping me fix the integration issues in less than a day.
Customer support was awesome! App worked exactly how it was supposed to one we got it set up.
Thank you!
Awesome! You're welcome!
Great app! I had a few bumps during the initial setup due to my browser but Randy was super helpful and walked me through everything. I would highly recommend this app. :)
Easy to set up application, I did not have any issues. I'm looking forward to trying it out and seeing how it works.
Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this issue asap. I have submitted 2 support tickets with no response. Almost 72 hours later and still no response.
Hey there Tara,
We are not quite sure why you wrote 72 hours without a response when we have been in constant communication with you over email. In fact we replied within 2 hours of your first email and we last exchanged emails 1 hour ago (3pm EST friday, Jun 12).
As we stated multiple times over email, to create exact booking times for your clients, you just simply have it as your availability. For example :
3:00pm to 3:45pm
4:00pm to 4:45pm
5:00pm to 5:45pm
We can even enter it in for you manually in your account (as we have offered over email). And the 3:30 appointment happened because you had a 30 min buffer time set, as we already explained this before on a reply two days ago.
In the end, we are just here to help you succeed using Shopify and our app Sesami. We are not perfect and we know we still have much more work to do in our journey to become the world's best appointment scheduling application. However in this situation, a 1 star review is completely unwarranted.
Looks like a great app, but a bit tricky in my particular case: integrate it in WordPress. But your support is quick to answer which is good!