Sesami: Appointment Booking , 353 reviews
Sesami app customer support is great and swift. Aymane C. was excellent at helping with my questions and issues. I only wish this app had a few more features such as appointment reminder text or emails.
Very versatile to use for all sorts of products. Has helped keep out team on track. Amazing Customer Service!
I used this app to help my clients book one on one dance sessions with me. I was able to set up my team and their available calendars with ease. The only problem I encountered was on my actual website. The ‘Select Date and Time’ button was not visible (it was the same color as my background, giving me a bunch of sessions with no dates booked. I reached out to the Sesami customer service chat and was connected with Mariana who responded quickly in letting me know what the problem was and how to fix it. She sent it to the Technical Team to have the color changed. She informed me that it would take up to five business days to complete. I ended up heading back from Mariana hours later, letting me know that it had fixed and should be active on my site. Which it is. I am giving this app four stars, because I think that it would be nice if we were giving the opportunity to select colors on our own. But customer service is pretty quick, so it’s not a hassle. Overall, the entire process of speaking to customer service was very easy and user friendly. Thank you :-)
Thank you for sharing your Sesami experience with others J’nee. Much appreciated! Updating the button color is indeed a Shopify development task but we're more than happy we could help to update that for you.
Please reach out if you have any other questions.
I wish we could use this app, it is very clean and simple to use. For anyone doing single-day appointments, this looks like a winner. Here's why we are unable to use this app: Sesami does not seem to allow for multi-day courses to be scheduled. We offer DIY fishing rod building classes and the classes span 2-3 sessions over 2-3 days. Additionally, we need the ability to only show available booking dates rather than a big calendar with sparsely-placed classes (these classes are on the order of once a month). Thanks for considering these features in the future, we would love to revisit Sesami!
Very good application, but the translation part needs to be improved, many things are still in English and the "duration" should also be translated
I personally prefer calendly's design, but Sesami gets the job done with a proper integration. Sesami's back-end UX is fantastic, but its front-end is a bit boring, wouldn't cost them much to do a revamp for customer experience sake.
Hey Nuno, it's such a pleasure working with you and listening to your excellent feedback. We captured it on our feedback board (sesami.co/feedback) and you'll be notified about this feature request.
While we are indeed considering a new calendar type in addition to the current one, we truly love the unique one we built. It's the most neutral calendar for booking services. The closest thing to one's personal calendar. Having said that, it may not be the best choice for certain business cases.
We just added this app to help with setting up Virtual fittings since our brand has moved to online only due to COVID. I'm so please with the ease of installation, integration, and set up. I ran into an issue with setting the duration and support was quick and they fixed the problem for me and also sent me a tutorial video for how to do it in the future.
App seams very good but I got some problems as both add to cart and book a appointment shows for the same item. This because shopify has the feature "add to cart" on all created products. I have however received wonderful help from Sesami support to solve this problem. Super happy about the customer support
I enjoy the app however the free version has some frustrating areas. The save button on the calendar is easily forgotten using a phone, the dates don’t stay fixed they move from what’s been selected.
its okay so far, I am still learning it. Will leave another review at a later date on how it goes. thanks