Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this appointment scheduling app user-friendly and efficient, praising its seamless integration with calendars and Shopify POS. It's appreciated for managing multiple locations and services, automatic invoice sending, and its cost-effectiveness. The app is recommended for businesses with complex scheduling needs due to its extensive features. Merchants value its intuitive nature and the feature allowing customers to pick their appointment date and time online. The customer support is consistently praised for their professionalism and readiness to provide custom solutions.

June 9, 2019

Giving 4 stars-up, thought there would be more offered for 20/month, but it is simple and clean to use. However, for the small business option, you can only offer full hours with no breaks. For instance 9 to 5, but I can't schedule time away from those hours. Would think for 20/month you'd have this function. Just started using it though.

Periapt
United States
24 days using the app
Edited August 31, 2020

I had a problem with Sesami. Well, I thought I was a problem. Turned out I didn’t understand how the functionality operated. The excellent team at Sesami explained things to me and then “Voilà!” I was able to set up my store’s appointment-based services the way I wanted.

Integrity Tarot Consulting
United States
16 days using the app
Edited May 3, 2021

App seams very good but I got some problems as both add to cart and book a appointment shows for the same item. This because shopify has the feature "add to cart" on all created products. I have however received wonderful help from Sesami support to solve this problem. Super happy about the customer support

LIP COLOR LAB
Sweden
15 days using the app
October 26, 2020

We just installed the app, we like it so far, had some technical issues at first but starting to figure it out.

Glow Candle Company
United States
9 days using the app
April 29, 2021

its okay so far, I am still learning it. Will leave another review at a later date on how it goes. thanks

embellishedbym
United States
4 days using the app
September 22, 2022

Only feature I'm missing is having a way to put a maximum capacity per class. And allowing customers to book only up to that capacity.

KINETIQQ Gym
Philippines
2 days using the app
Sesami Inc. replied September 22, 2022

Hey there,
Thanks for your review!

This feature does actually exist :)
As we already sent this info directly to you. Ref. Help guide: https://help.sesami.co/hc/en-us/articles/360052498913-Group-Appointments

Did you know we do offer a dedicated onboarding session in which we help you setup Sesami in the best way possible for your business model? Make sure you don't miss that :)

September 13, 2020

Was good thanks

Dreamseekerssleep
Australia
2 days using the app
July 16, 2021

I wish we could use this app, it is very clean and simple to use. For anyone doing single-day appointments, this looks like a winner. Here's why we are unable to use this app: Sesami does not seem to allow for multi-day courses to be scheduled. We offer DIY fishing rod building classes and the classes span 2-3 sessions over 2-3 days. Additionally, we need the ability to only show available booking dates rather than a big calendar with sparsely-placed classes (these classes are on the order of once a month). Thanks for considering these features in the future, we would love to revisit Sesami!

Mud Hole Custom Tackle, Inc.
United States
About 16 hours using the app
October 19, 2020

Just installed Sesami and it looks good so far, although the YouTube tutorial screens look a bit different to mine. Haven't worked out how to manage our service yet e.g. buffer times.

High Country Salmon Ltd
New Zealand
About 1 hour using the app
Edited July 6, 2020

Setting it up was a little confusing. It took me forever even to set up a test appointment. Hopefully, it would be easier to use in the long run.

Chelsea Yarns
United States
About 1 hour using the app