Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its user-friendly and cost-effective booking solution, especially for service-based businesses. It's praised for its seamless appointment scheduling, multi-location management, and automatic invoice sending. The app's integration with Google Calendar and Shopify POS, as well as its custom features, are appreciated. Merchants also commend the responsive and attentive customer service. Many note its transformative effect on their time management.

Edited December 1, 2020

We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.

Body Manipulations LLC
United States
4 months using the app
April 16, 2021

Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.

TattD7oose Ink
United States
3 months using the app
June 10, 2019

This app is great and the customer service is very helpful! It seems as though this is new and still has a few bugs to work out as well as new features to add in the future but it's a great solution for small businesses on a budget!

Angela Michael Music
United States
3 months using the app
July 16, 2021

I used this app to help my clients book one on one dance sessions with me. I was able to set up my team and their available calendars with ease. The only problem I encountered was on my actual website. The ‘Select Date and Time’ button was not visible (it was the same color as my background, giving me a bunch of sessions with no dates booked. I reached out to the Sesami customer service chat and was connected with Mariana who responded quickly in letting me know what the problem was and how to fix it. She sent it to the Technical Team to have the color changed. She informed me that it would take up to five business days to complete. I ended up heading back from Mariana hours later, letting me know that it had fixed and should be active on my site. Which it is. I am giving this app four stars, because I think that it would be nice if we were giving the opportunity to select colors on our own. But customer service is pretty quick, so it’s not a hassle. Overall, the entire process of speaking to customer service was very easy and user friendly. Thank you :-)

United States
3 months using the app
Sesami Inc. replied July 19, 2021

Thank you for sharing your Sesami experience with others J’nee. Much appreciated! Updating the button color is indeed a Shopify development task but we're more than happy we could help to update that for you.
Please reach out if you have any other questions.

October 30, 2020

Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying to make a name for your business this app on Shopify can really help if you are a coach, trainer, instructor, or anyone booking for individual sessions with 1-1 clients. I do wish I could have more variation in scheduling to allow for "reoccurring Event / Multiple bookings at a time. If someone wants to book multiple 1-1 sessions, they have to go back and add each individually. If there was a feature that if they select multiple quantity, they select that many in sessions. If the quantity and # of sessions don't add up, display an error.

Rebirth Performance
United States
3 months using the app
September 4, 2020

5 Star if they would give Dutch for free :)

3 months using the app
Sesami Inc. replied September 4, 2020

Guess what? Dutch has been next on the list and obviously for FREE, like all other languages. So, go for the 5 star!
We'll reach out directly when it's ready for you to activate.

September 20, 2022

I evaluated a number of scheduling apps and in the end Sesami had the best customer service and instructions. I'm still getting my head around the app but so far it's meets most of my needs.

The Arogya Center
United States
2 months using the app
Sesami Inc. replied September 22, 2022

Hey Arogya team,
Thank you so much for taking time out of your day to leave us this super kind review. We are happy to hear that you are enjoying our customer service and instructions.

It's great we're already connected and got to know how to make our app even better for your business. We'll keep you posted on those updates, in the meantime, you know how to reach out to us :)

Edited August 1, 2020

The app works really great and the emails look very nice. I wish that it was a little faster to add services and there was a little more flexibility but it works just fine with no issues.

Ink Stick Art Studio
United States
About 2 months using the app
March 8, 2022

I love this app! Easy to use, integrates well and helps automate all scheduling. I do wish you could set up automated emails along with the initial appointment email which is why I give 4 stars not 5.

About 2 months using the app
January 29, 2021


Saudi Arabia
About 2 months using the app