Reviews (253)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this booking app for its excellent customer support and ease of integration with Shopify, enhancing booking efficiency and professionalism. It offers customizable features suitable for various business types, including service and rental companies. Continuous improvements and multilingual support add value, making it appealing even on free plans, with many opting for paid upgrades for extra features.

November 15, 2022

I had an issue with my scheduling time and I got lucky to be assisted by the wonderful Mariana who was very knowledgeable and able to help me set up the app properly. Thank you Mariana

Alzerina Jewelry
United States
About 3 years using the app
December 1, 2023

Fantastic support and a very useful app!

Columbus Helicopter Tours
United States
Almost 3 years using the app
December 27, 2022

MARIANA IS A GODESS! She worked her magic and got my store running perfectly!!!!! Even with my 10,000 questions! This app is a must have for anyone offering services to schedule!

Twenty/Aught
United States
Almost 3 years using the app
June 10, 2025

Jeanny from customer service was extremely helpful and walked me through a problem until it was fixed!

Bronzed Bitches
United States
Almost 2 years using the app
January 30, 2025

easy to follow step by step directions for set up. Mariana, was wonderful in assisting me with a set up step I skipped over for scheduling and booking. thank you again.

She Rise by Nicole Cherise
United States
Over 2 years using the app
April 20, 2023

This app exactly met our needs and performed very well! We started as an ebike rental business only and needed to collect payment for our ebike test rides in a very user-friendly and cost-effective way, while also letting us retain our website SEO (rather than using a third-party scheduling platform). The support team was always very responsive and helpful. Our business has grown and we are now focused full-time on carrying and selling ebikes from multiple ebike brands. As such, we no longer charge for our ebike-test rides and no longer require this app. We are very thankful for the Sesami team for all of their support and highly reccomend it!!

ebike escapes
United States
Over 2 years using the app
December 11, 2023

I've tried every appointment app out there, and Sesami is the only one that truly meets my complex needs. Its ability to manage multiple locations and services is exceptional. The feature that automatically sends invoices for deposits is a lifesaver. But what really stands out is their Customer Support - they consistently exceed expectations, ensuring everything runs smoothly. Highly recommend Sesami for anyone with intricate scheduling requirements.

Svietliy’s
United States
Over 2 years using the app
Sesami Inc. replied March 13, 2024

Thank you, Svietliy team!
We can totally relate to the energy and the love you shared with us here, similar to what your customers receive from your meditative services. We strive to be on your side and enable you with the best possible booking solution so you get to focus on serving your clients.
- Sesami

March 20, 2024

This is a great booking solution for any business looking for a cost-effective way to start taking bookings on their Shopify store. It offers most features you might want to get started with and fantastic customer service! Mariana in particular has been incredibly helpful, especially recently when ironing out some issues we had with a Shopify 2.0 upgrade. From my experience, they seem to be actively responding to customer feedback and offering new solutions to individual customers' circumstances and needs all the time. Totally recommend!

School of Uke
United Kingdom
Over 2 years using the app
October 14, 2022

A big Thank you to the Sesami Team! Our company is constantly evolving, and Sesami makes our tasks a lot easier. The customer service team is amazing, very reactive AND proactive, and they always go the extra mile for us, which is greatly appreciate. We also enjoy that they always make sure that there is a solution for any problems or special demands that we have!

Medfuture
Canada
About 2 years using the app
Edited September 12, 2023

Great response time and great support. I love how easy this app integrates into my store for in person shopping appointments. Great job guys!

Rocking Vibe
Canada
About 2 years using the app