Propel Replay, Survey, Heatmap
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (489)
- Developer
- Propel Commerce
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Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.
Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores.
- Watch LIVE & recorded replays to find the exact steps before cart abandonment
- Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
- Pinpoint funnel drop-offs with analytics (ATC, checkout, errors, more)
- See visitor IP and traffic source to flag bots and competitors draining ad spend
- Filter by traffic type, rage clicks, abandoned carts & more so you can act fast
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- Checkout
- Product pages
- Marketing apps
- Analytics apps
Categories
Customer behavior
Marketing and sales
Pricing
Free Sampler
Free
- 1,500 pageviews/mo. (~750 sessions)
- 1 survey
- 1 heatmap
- Exclude 1 IP
- 30 days storage
Basic
$9.90 / month
or $77.22/year and save 35%
- 20,000 pageviews/mo. (~7,000 sessions)
- Live replays
- Up to 5 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See visitor IPs
- Advanced filters
7-day free trial
Plus
$14.90 / month
or $116.22/year and save 35%
- 30,000 pageviews/mo. (~10,000 sessions)
- Live replays
- Up to 10 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See visitor IPs
- Advanced filters
7-day free trial
Premium
$39.90 / month
or $311.22/year and save 35%
Additional pageviews are $5/mo. per 10,000 pageviews
- 80,000 pageviews/mo. (~27,000 sessions)
- Live replays
- Up to 20 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See visitor IPs
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for uncovering customer behavior insights and friction points, essential for boosting conversion rates. Features include session replays, heatmaps, surveys, and IP tracking. The intuitive interface and reliable performance are notable, alongside responsive and effective support. Merchants report improved understanding of customer interactions and enhanced store design, leading to better user experiences.
Super easy to use and it works consistently. Plus they are still rolling out new features, like being able to identify bot traffic more easily. I'd recommend the app.
Hello friends at Mushy Tees,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I found this app when I was looking for a cost effective screen-recording app. The screen-recording interface is intuitive and the app is reliable. Though occasionally there are screen recordings that don't log, I've experienced the exact same problem with the most famous (and most expensive) apps -- presumably that's a Shopify issue that would occur with any app. Excellent customer service!
Hello friends at SPIRIT ALMOND,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
This has been a game changer for understanding how shoppers move through my store. The recordings are clear, the dashboard is easy to use, and I can quickly spot where customers drop off or run into issues. I’ve already fixed a few layout problems thanks to this app.
Hello friends at Botanical Wear,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
Support
App support provided by Propel Commerce.
Resources
Developer
Launched
June 17, 2021
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