Watch your shoppers in action
Our session recorder captures every click, move and scroll so you get the deepest understanding of how shoppers interact with your shop.
See why people aren't buying
Discover and fix the errors, dead links, spelling mistakes and more that are killing your conversion rates and hurting your sales.
Turn more visitors into buyers
Crush bounce rates and eliminate the guesswork of figuring out why product pages aren't converting by watching product page replays.
About Session Recording & Replay
NEW: Filter replays by traffic type (paid, direct and referred) and source!
- Want to see the replays of shoppers from your Facebook Ads campaign? Now you can!
NEW: Exclude IP addresses to prevent recording your team's traffic
NEW: Filter and sort replays by cart value.
- Get insights from your biggest spenders!
- Discover the errors and broken links that are causing you to lose sales!
Discover errors and optimize your site by watching replays of shoppers browsing your store
Experience your store through the eyes of your customer from their first page visit on your site all the way through to checkout.
Merchants like yourself use Session Recordings by Propel to see which parts of their store are working well, which parts aren't and experiment with new ideas.
Google Analytics can only provide part of the picture
Google Analytics can tell you what percent of your shoppers complete checkout which is nice but hard to take action on.
Session Recordings by Propel can show you that there’s a broken upsell app on the cart page preventing shoppers from reaching checkout - very actionable information!
Get the most out of your Facebook or Google ad spend
Are you paying Google or Facebook to bring traffic to your site? Make sure you’re not wasting your money!
With Session Recordings by Propel, you can see how shoppers interact with your site and decide whether you’re bringing the right shoppers to your site.
Uncover the errors, broken apps and bad experiences that cause shoppers to leave without buying
Can’t figure out why shoppers aren’t buying? With Session Recordings by Propel, you can see shoppers browse your site and quickly identify any errors or broken apps that may be scaring them away.
Zoom in and watch the customer segments you care about most
Session Recordings by Propel let’s you filter session recordings by location, device, recording duration and more.
Are customers from the United States using iPhones your highest value customers? No problem! With Session Recordings by Propel, you can drill down and watch replays for only that segment.
Want to see the replays for shoppers that completed checkout? You can do that too!
Easy, automatic setup
Session Recordings by Propel works out of the box with any theme. Installation is easy, instant and completely automated.
30-day data storage
Session replays are stored for 30-days.
Friendly, dedicated 24/7 support
Our friendly support team is here to help, 24/7, 365 days a year. We know how busy store owners like yourself are, and we pride ourselves on providing quick, effective, friendly customer service.
Made with care in Canada
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Fishe and Lilly
This is a great recording app, the best I've tried so far. I left Lucky Orange because of bad support and Propel has been great.
I have been using it for just a couple of weeks, so far it's good, I have used three other session recording apps and this one seems to be a keper!
Super product, very easy to use and not too expensive.
I recommend everyone to try it, especially the free version