Propel Replay, Survey, Heatmap
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (536)
- Developer
- Propel Commerce
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Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.
Experience the Netflix of e-commerce with session recording! Propel Replays shows you exactly where shoppers get stuck or abandon cart - so you can fix the friction costing you sales. Watch session recordings, understand replays instantly with AI summaries, spot ignored buttons with heatmaps, and launch surveys to learn why they didn't buy. Running ads? Identify bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores.
- Watch LIVE replays w/ AI summary to find the exact steps before cart abandonment
- Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
- Pinpoint funnel drop-offs with analytics (ATC, checkout, errors, more)
- See visitor IP and traffic source to flag bots and competitors draining ad spend
- Filter by traffic type, rage clicks, abandoned carts & more so you can act fast
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- Analytics apps
- Checkout
- Marketing apps
- Product pages
Categories
Customer behavior
Marketing and sales
Pricing
Free Sampler
Free
Features
- 750 pageviews/mo.
- Live & recorded replays
- 5 AI-powered replay summaries
- 1 survey, 5 heatmaps
- Full funnel and shopper analytics
- AI replay alerts and relevance scoring
- View cart contents and abandoned carts
- 30 days storage
Basic
$9.90 / month
or $77.22/year and save 35%
Features
- 20,000 pageviews/mo.
- Live & recorded replays
- 30 AI-powered replay summaries
- 25 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
Plus
$14.90 / month
or $116.22/year and save 35%
Features
- 30,000 pageviews/mo.
- Live & recorded replays
- 60 AI-powered replay summaries
- 100 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
Premium
$39.90 / month
or $311.22/year and save 35%
Additional pageviews are $5/mo. per 10,000 pageviews
Features
- 80,000 pageviews/mo.
- Live & recorded replays
- 150 AI-powered replay summaries
- Unlimited heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for its insights into customer behavior, aiding in store optimization and boosting conversion rates. The session replays and heatmaps are praised for clarity in identifying drop-off points. The survey feature is useful for direct feedback. Merchants appreciate the user-friendly interface, easy setup, and reliable performance. The customer support is responsive and helpful, with the free plan being beneficial for small businesses.
Incredible value. This is a MUST HAVE APP for any Shopify store. Shows issues that data simply does not reveal. They are beginning to introduce AI too, which is great. Excited to see where that goes. I'd like to see a weekly or daily email with AI analysis on all the recordings with links to specific recordings and timestamps that it recommends the user watch - as watching each one manually is simply not possible.
LOVE THIS app. It has really been a game changer for me and how i review my analytics . seeing how your customers interact with your store is veryyy important. shows you what you are missing.
Hello friends at Ciao by CC Bridal & RTW,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
Super easy to use and it works consistently. Plus they are still rolling out new features, like being able to identify bot traffic more easily. I'd recommend the app.
Hello friends at Mushy Tees,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Support
App support provided by Propel Commerce.
Resources
Developer
Launched
June 17, 2021
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