Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (500)

Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.

Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores.

Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores. more
  • Watch LIVE & recorded replays to find the exact steps before cart abandonment
  • Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
  • Pinpoint funnel drop-offs with analytics (ATC, checkout, errors, more)
  • See visitor IP and traffic source to flag bots and competitors draining ad spend
  • Filter by traffic type, rage clicks, abandoned carts & more so you can act fast
Popular with stores like yours
Based in United States

Languages

English

Works with

  • Checkout
  • Shopify Admin
  • Checkout
  • Product pages
  • Marketing apps
  • Analytics apps

Pricing

Free Sampler

Free

Features

  • 1,500 pageviews/mo.
  • Live & recorded replays
  • 1 survey, 1 heatmap
  • Full funnel and shopper analytics
  • AI replay alerts and relevance scoring
  • View cart contents and abandoned carts
  • 30 days storage

Basic

$9.90 / month

or $77.22/year and save 35%

Features

  • 20,000 pageviews/mo.
  • Live & recorded replays
  • Up to 5 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See shopper IPs and customer details
  • Advanced filters

7-day free trial

Plus

$14.90 / month

or $116.22/year and save 35%

Features

  • 30,000 pageviews/mo.
  • Live & recorded replays
  • Up to 10 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See shopper IPs and customer details
  • Advanced filters

7-day free trial

Premium

$39.90 / month

or $311.22/year and save 35%

Additional pageviews are $5/mo. per 10,000 pageviews

Features

  • 80,000 pageviews/mo.
  • Live & recorded replays
  • Up to 20 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See shopper IPs and customer details
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (500)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session replays and heatmaps, which provide deep insights into customer behavior and help improve user experience and sales. Additional features like survey tools and IP tracking are valued for enhancing customer feedback and ad management. The app is praised for its reliability, easy setup, and user-friendly interface, with a support team noted for their quick and effective assistance.

January 14, 2026

Super easy to use and it works consistently. Plus they are still rolling out new features, like being able to identify bot traffic more easily. I'd recommend the app.

Mushy Tees
United States
10 months using the app
Propel Commerce replied January 15, 2026

Hello friends at Mushy Tees,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 19, 2026

Great app and customer service! I've used them in the past, and just re-downloaded. I appreciate the analytics/insights I've gotten, as far as how my customers are interacting with my website. Lots of great data that has helped me restructure my site for more conversions.

Really appreciate their team, the quick responses, and the features propel offers. 10/10 recommend!

Pop Snax
United States
3 months using the app
Propel Commerce replied February 20, 2026

Hello friends at Pop Snax,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 2, 2026

Really great app. I can see visitor location, session duration, device type, and more. The session replays are especially helpful for understanding how people use my store. Easy to use and very useful.

Kjuut Design
Estonia
2 months using the app
Propel Commerce replied January 6, 2026

Hello friends at Kjuut Design,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

Support

App support provided by Propel Commerce.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Launched

June 17, 2021

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