Propel Replay, Survey, Heatmap
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (556)
- Developer
- Propel Commerce
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Stop losing sales to hidden issues. Use AI, replays, heatmaps & surveys to find and fix them fast.
Trusted by 7,000+ Shopify stores to recover lost sales with session recording. Propel Replay shows you where shoppers abandon cart so you can fix the friction costing you sales. Watch session recordings, understand replays with AI, use heatmaps to spot ignored buttons, and run surveys to learn why shoppers didn't buy. Running ads? Identify bots and competitors draining your budget. AI alerts flag conversion drops before they hurt revenue. CRO from real customer behavior. Installs in minutes.
- Watch LIVE & recorded session replays to spot friction & cart abandonment
- AI-powered alerts flag conversion drops before they cost you sales
- Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
- Run on-site surveys to learn the real reason shoppers didn't buy
- Spot bots & competitor clicks draining your ad spend with IP & traffic source
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- Analytics apps
- Checkout
- Marketing apps
- Product pages
Categories
Customer behavior
Marketing and sales
Pricing
Free Sampler
Free
Features
- 750 pageviews/mo.
- Live & recorded replays
- 5 AI-powered replay summaries
- 1 survey, 5 heatmaps
- Full funnel and shopper analytics
- AI replay alerts and relevance scoring
- View cart contents and abandoned carts
- 30 days storage
Basic
$9.90 / month
or $77.22/year and save 35%
Features
- 20,000 pageviews/mo.
- Live & recorded replays
- 30 AI-powered replay summaries
- 25 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
Plus
$14.90 / month
or $116.22/year and save 35%
Features
- 30,000 pageviews/mo.
- Live & recorded replays
- 60 AI-powered replay summaries
- 100 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
Premium
$39.90 / month
or $311.22/year and save 35%
Additional pageviews are $5/mo. per 10,000 pageviews
Features
- 80,000 pageviews/mo.
- Live & recorded replays
- 150 AI-powered replay summaries
- Unlimited heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for insights into customer behavior, enhancing store performance and conversions. The session replays, heatmaps, and survey features help understand user interactions and identify drop-off points. It's praised for smooth performance, easy setup, and a user-friendly interface. Merchants commend the responsive support team and find the app cost-effective, with a generous free plan beneficial for small businesses, even without technical expertise.
I like it, it's helped me fix quite a bit on my site I didn't realize was causing issues for customers
Hello friends at Hair Dance,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
Incredible value. This is a MUST HAVE APP for any Shopify store. Shows issues that data simply does not reveal. They are beginning to introduce AI too, which is great. Excited to see where that goes. I'd like to see a weekly or daily email with AI analysis on all the recordings with links to specific recordings and timestamps that it recommends the user watch - as watching each one manually is simply not possible.
Hello friends at Goodness Tea,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Really happy with this app! It gives great insights into customer behavior and helps identify where visitors drop off. Easy to set up and works perfectly with our Shopify store. Highly recommended!
Hello friends at Lazora,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
Support
App support provided by Propel Commerce.
Resources
Developer
Launched
June 17, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders, store analytics, Online Store
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View customers
Browsing behavior
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View orders
All order history for the last 60 days
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Edit store analytics
Web pixels
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Edit Online Store
Theme, Online Store page content on a path controlled by the app
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