Session Recording & Replays

Session Recording & Replays

Free to install. Additional charges may apply.
Rating (4.9)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

June 17, 2021

Languages

English

Increase sales by watching your customers in action! Uncover errors and issues blocking your sales.

Like Netflix but for your Shopify store! Propel Replays records your customers while they're browsing your store so you can see what's working, what's not working, and uncover hidden issues blocking your sales. Running ads? It can also help you identify bots and competitors wasting your ad spend. Try Propel Replays and see how popular brands like Larizia, HAP, OutdoorDays, The Designer Rooms, Spa Durban, Wow Skin Science, Suva and more use it to boost sales and improve their stores.

Like Netflix but for your Shopify store! Propel Replays records your customers while they're browsing your store so you can see what's working, what's not working, and uncover hidden issues blocking your sales. Running ads? It can also help you identify bots and competitors wasting your ad spend. Try Propel Replays and see how popular brands like Larizia, HAP, OutdoorDays, The Designer Rooms, Spa Durban, Wow Skin Science, Suva and more use it to boost sales and improve their stores. more
  • Intelligent algorithms provide smooth playback without affecting site speed
  • Filter by country, traffic type & more to find the replays you care about
  • Filter replays by errors encountered to expose broken links and other errors
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Installation is completely automatic and takes only a second - no coding needed

Pricing

Free to install

7-day free trial included. Plans start at only $9.95/month.

Free to install

7-day free trial included. Plans start at only $9.95/month.

All charges are billed in USD. See all pricing options

364 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It's praised for its immediate upload of user sessions, ease of use, and rich features. The app helps identify improvement areas, track live sessions, and understand why purchases may not be made. It also offers insights into customer reactions to store changes. Support, especially from Tom and Leo, is noted for its quick and helpful responses. The app respects customer privacy, provides detailed behavioral data, is easy to install, doesn't slow down websites, and is reasonably priced.

December 8, 2023

Amazing.. it does exactly what its supposed to job .. allows me to see what to improve in my store or what frictions potential buyers are having .. and what locations to target.. Very useful app

GREEN CARD NATION
United States
About 1 year using the app
Propel Commerce replied December 9, 2023

Hello friends at GREEN CARD NATION,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 9, 2023

Thank you for creating such a wonderful app! The Propel team, especially Leo, was extremely helpful to me during the first few days after I installed it. They taught me how to use its various functions effectively. I have tried other replay apps, but Propel Replays is the best. Their paid plan is particularly suitable for micro-businesses like ours. With Propel Replays, we have an army of sales staff working quietly in the background, following our customers and providing valuable feedback about their shopping experience. This has significantly helped us improve our shop's performance.

Human Touch Official
Thailand
28 days using the app
Propel Commerce replied December 11, 2023

Hello friends at Human Touch Official,

We're glad to hear our app is helping your business! Thanks for the review, Zwani! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 20, 2023

Very easy to install and use. The most important feature for me is the session recording. It helps identify how customers behave on your site and if there is any issues need to be fixed. The customer service is great too! Recommend to use.

Newborn Nursery Furniture
United States
15 days using the app
Propel Commerce replied December 22, 2023

Hello friends at Newborn Nursery Furniture,

Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

About this app

Launched

June 17, 2021

Languages

English

Built by Propel Commerce

About Propel Commerce

4.9 average rating

2 years building apps for the Shopify App Store

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Support

Send a message

1-888-583-2566

support@propelcommerce.io

More apps like this

4.7 out of 5 stars 1085 total reviews Free plan available
One click install for visual cart and checkout analytics
No reviews 0 total reviews 14-day free trial
Aggregate data from your favorite marketing platforms
3.8 out of 5 stars 46 total reviews Free plan available
Record your visitors using heatmaps and session replays