Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (481)

Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.

Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores.

Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores. more
  • Watch LIVE & recorded replays to find the exact steps before cart abandonment
  • Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
  • Pinpoint funnel drop-offs with analytics (ATC, checkout, errors, more)
  • See visitor IP and traffic source to flag bots and competitors draining ad spend
  • Filter by traffic type, rage clicks, abandoned carts & more so you can act fast
Popular with stores like yours
Based in United States

Languages

English

Works with

  • Checkout
  • Shopify Admin
  • Checkout
  • Product pages
  • Marketing apps
  • Analytics apps

Pricing

Free Sampler

Free

  • 1,500 pageviews/mo. (~750 sessions)
  • 1 survey
  • 1 heatmap
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.90 / month

or $77.22/year and save 35%

  • 20,000 pageviews/mo. (~7,000 sessions)
  • Live replays
  • Up to 5 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Plus

$14.90 / month

or $116.22/year and save 35%

  • 30,000 pageviews/mo. (~10,000 sessions)
  • Live replays
  • Up to 10 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Premium

$39.90 / month

or $311.22/year and save 35%

Additional pageviews are $5/mo. per 10,000 pageviews

  • 80,000 pageviews/mo. (~27,000 sessions)
  • Live replays
  • Up to 20 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (481)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session replays and heatmaps, which effectively track customer interactions and optimize the shopping experience. These features are crucial for increasing conversions and sales by visualizing customer activities. The app is praised for its reliability, seamless operation, and easy-to-use interface. Customer support is also noted for its responsiveness and helpfulness in maximizing the app's benefits.

November 20, 2025

I found this app when I was looking for a cost effective screen-recording app. The screen-recording interface is intuitive and the app is reliable. Though occasionally there are screen recordings that don't log, I've experienced the exact same problem with the most famous (and most expensive) apps -- presumably that's a Shopify issue that would occur with any app. Excellent customer service!

SPIRIT ALMOND
United States
Over 1 year using the app
Propel Commerce replied November 21, 2025

Hello friends at SPIRIT ALMOND,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 14, 2025

This has been a game changer for understanding how shoppers move through my store. The recordings are clear, the dashboard is easy to use, and I can quickly spot where customers drop off or run into issues. I’ve already fixed a few layout problems thanks to this app.

Botanical Wear
United States
Over 1 year using the app
Propel Commerce replied November 17, 2025

Hello friends at Botanical Wear,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

January 2, 2026

Really great app. I can see visitor location, session duration, device type, and more. The session replays are especially helpful for understanding how people use my store. Easy to use and very useful.

Kjuut Design
Estonia
2 months using the app
Propel Commerce replied January 6, 2026

Hello friends at Kjuut Design,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

Support

App support provided by Propel Commerce.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Launched

June 17, 2021

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