Propel Replay & Session Record

Propel Replay & Session Record

Reviews (633)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance customer behavior understanding through session replays, surveys, heatmaps, and analytics. They appreciate the user-friendly interface, ease of setup, and a free plan beneficial for small businesses. The app's reliability and accurate session recordings, along with responsive customer support, are also noted. Merchants believe it offers good value and effectively improves website functionality and customer interaction analysis.

December 4, 2024

I like how detailed it is and how it lets me know what customers like and want and where they are from, this helps a lot in my opinion.

Dynosa
South Africa
About 2 months using the app
January 21, 2025

I only used the free trial for a few minutes, and so far it looks good.

Inaury
United States
9 days using the app
January 29, 2025

The app works very well, it shows the most we want to see in the active session. What I would suggest or like to be added on is when our clients watch a video that we can see that session too in recording.

Overall, it's an amazing app. I recommend !

The Ice Plunge
Canada
About 18 hours using the app
Propel Commerce replied February 4, 2025

Hello friends at The Ice Plunge,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 12, 2024

Erg handige app met veel mogelijkheden om een goede analyse te maken van de customer journey.

Lachic-mode.nl
Netherlands
5 months using the app
September 26, 2024

The interface could be better like "Lucky Orange"

Juggerknot Originals
India
6 days using the app
July 5, 2024

Works great. Could improve UI

MeatMate
Sweden
11 days using the app
August 3, 2024

helpfull

pxri-products
Netherlands
5 months using the app
Propel Commerce replied August 5, 2024

Hello friends at pxri-products,

We're glad to hear our app is helping your business!

If there's anything else we can do to earn 1 more star from you, please do let us know.

Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 18, 2022

I just installed the app. It seems to be working well. Will give another review after a longer test period.

Software Africa
South Africa
Over 2 years using the app
Propel Commerce replied January 18, 2022

Thanks so much for choosing Propel Replays 😄 Please do let us know if there's anything we can do to help you get the most out of our app.

- Chris @ Propel Commerce

Edited November 14, 2021

Love it!! I just used the free account and it is very helpful. You can find watch what your customers do when they visit your website and even realise which visits are just robots. Using only the free plan, if you are starting your business it is very helpful. Totally recommend it!

Kaurisa
Ireland
10 months using the app
Propel Commerce replied November 15, 2021

Hello friends at Kaurisa,

Thanks so much for your review :D We're happy to hear you're loving the app and finding it helpful. If there's anything we can do to earn that last star, please do let us know.

Sincerely,
- Chris @ Propel Commerce

March 29, 2022

It's a great app since it's free. Replay is really helpful for starting business finding the way to improve.

Fogy Garage
Hong Kong SAR
5 months using the app