Session Recording & Replays , 338 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to record and analyze customer behavior on their websites in real-time. It's praised for capturing customer clicks, scrolls, and navigation patterns, helping identify and fix user experience issues. The app is also appreciated for its live session tracking, user-friendly interface, and affordability. Many commend the responsive and helpful customer service, particularly a member named Tom. It's seen as a key tool in increasing conversions and enhancing customer experience.
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I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool.
Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable.
Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.
Hello friends at McNeal Made Candle co,
Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I would recommend this app to keep track of what people are viewing in your store. Customer service is Amazing! Prompt, knowledgeable and thorough. Tom was extremely helpful!
Hello friends at GiddyGoatStore,
Thanks for the AWESOME review, Valerie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Definitely recommended if you want to see how visitors actually behave on your store. After making some changes based on visitor behaviour, thanks to this app, its subscription paid for itself many times over within 2 weeks. If you only had the funds to pay for one app, this is the ultimate conversion tool!
Hello friends at SaberMax,
We're glad to hear our app is helping your business! Thanks for the review, Mohammad! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.
Hello friends at Danielle's Dazzled Gifts,
We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Great service! Has everything you need and nothing you don't. It's been instrumental in our ability to quickly adapt our UX. Most importantly, customer support via chat is quick and exceptional!
Hello friends at Valhoma Corp,
Thanks for the AWESOME review, Erik! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!
Hello friends at Sara Dresses,
We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
I was having a little issue, got on chat support, Tom hopped on within a couple of seconds and immediately got to it! Didnt waste any time, didn't take several minutes to respond, he figured out my problem and fixed it quick! Tom was amazing and very helpful! Also, this app is just great overall. It immediately uploads the recording as soon as the person is done. Great app and great team!
Hello friends at Modrn Mats,
Thanks for the AWESOME review, Joseph! It was definitely a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Must say this is one of the essential you need as a merchant and see where your customers are having problem and how they behave and what causes them to frustrate and more. This is a must have. Recommended!
Hello friends at Lurem Aciem,
Thanks for the AWESOME review, Faysal! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
The app is really amazing. I highly recommend this app. Using this app we can find out the loopholes by watching their journey with your website. If you seriously want to make your store successful. I highly recommend this app.
Hello friends at ,
We're glad to hear our app is helping your business! Thanks for the review, Ramandeep! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Excellent resource for watching how customers interact with my website!
Hello friends at Click Power Banks,
We're glad to hear our app is helping your business! Thanks for the review, Matt! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce