Propel Replay & Session Record

Propel Replay & Session Record

Reviews (631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance customer behavior understanding through session replays, surveys, heatmaps, and analytics. They appreciate the user-friendly interface, ease of setup, and a free plan beneficial for small businesses. The app's reliability and accurate session recordings, along with responsive customer support, are also noted. Merchants believe it offers good value and effectively improves website functionality and customer interaction analysis.

February 7, 2025

Great for getting a look at what shoppers are doing, or not doing. It's been really helpful in getting data to tweak the site design. It works well and it's quick with recorded sessions being available in seconds.

RestickBrix
United States
23 days using the app
Propel Commerce replied February 10, 2025

Hello friends at RestickBrix,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 28, 2024

Super simple to use! The free plan is a huge help for small stores, especially during the testing phase. And big thanks to Tom for increasing the pageview limit. If you’re looking for a replay session app, this is the one!

Cocco
Singapore
6 months using the app
Propel Commerce replied November 29, 2024

Hello friends at Cocco,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 22, 2025

The app works great and is much more competitively priced than the alternatives. In my experience what makes or breaks an app is the customer service and here it's fast and outstanding. Big thanks to Hernane for dealing with my queries today. Definitely recommend this app.

mythaicurry
United Kingdom
3 months using the app
Propel Commerce replied January 23, 2025

Hello, friends at mythaicurry,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

December 28, 2024

The support team is incredibly helpful and responsive! They solved my issue within minutes and were super friendly throughout the process. The tool itself is easy to use and provides valuable insights for my Shopify store. Highly recommended to anyone looking to improve their user experience. Keep up the great work!

Garos
Switzerland
17 days using the app
Propel Commerce replied December 29, 2024

Hello, friends at Garos,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

December 10, 2024

I can’t say enough good things about the support team behind this app! Their response was super fast, friendly, and efficient. It’s clear they genuinely care about their users. Honestly, this kind of service is rare these days. Highly recommend the app and the team behind it!

The Cave
Romania
27 days using the app
Propel Commerce replied December 12, 2024

Hello friends at The Cave,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 27, 2025

Great to see what customers are doing. Also really good support team helped me out in a flash. I like the app.

Poker Provoke
United States
18 days using the app
Propel Commerce replied January 28, 2025

Hello friends at Poker Provoke,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 15, 2024

This app really helps me out when trying to see why products arent being added to cart.

Hybrid EyeWear
United States
2 months using the app
Propel Commerce replied November 18, 2024

Hello friends at Hybrid EyeWear,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 4, 2025

I was helped by Tom and he fixed my issue immediatly. He responds very fast, and is a kind man.

Velour London
Netherlands
About 2 months using the app
Propel Commerce replied February 6, 2025

Hello friends at Velour London,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 12, 2024

Easy to use and perfect for small shops like mine. It's a cool and insightful way to track how the shop is performing.

OnlyJesus
Germany
3 months using the app
Propel Commerce replied December 13, 2024

Hello friends at OnlyJesus,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 24, 2024

Great tool! I'm getting cool insights from my customers and their behaviors. Totally recommended

MATDALA
Chile
About 1 month using the app
Propel Commerce replied December 29, 2024

Hello, friends at MATDALA,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce