Propel Replay & Session Record

Propel Replay & Session Record

Reviews (608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, helping to optimize website layouts and enhance user experiences. Features like real-time interaction playback and a library of recordings are praised for improving customer engagement. The user-friendly interface and free plan are particularly valued by small businesses. Additionally, the app is noted for its easy installation, minimal site impact, and responsive customer support.

November 28, 2024

Super simple to use! The free plan is a huge help for small stores, especially during the testing phase. And big thanks to Tom for increasing the pageview limit. If you’re looking for a replay session app, this is the one!

Cocco
Singapore
6 months using the app
Propel Commerce replied November 29, 2024

Hello friends at Cocco,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 28, 2024

The support team is incredibly helpful and responsive! They solved my issue within minutes and were super friendly throughout the process. The tool itself is easy to use and provides valuable insights for my Shopify store. Highly recommended to anyone looking to improve their user experience. Keep up the great work!

Garos
Switzerland
17 days using the app
Propel Commerce replied December 29, 2024

Hello, friends at Garos,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

December 10, 2024

I can’t say enough good things about the support team behind this app! Their response was super fast, friendly, and efficient. It’s clear they genuinely care about their users. Honestly, this kind of service is rare these days. Highly recommend the app and the team behind it!

The Cave
Romania
27 days using the app
Propel Commerce replied December 12, 2024

Hello friends at The Cave,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 15, 2024

This app really helps me out when trying to see why products arent being added to cart.

Hybrid EyeWear
United States
2 months using the app
Propel Commerce replied November 18, 2024

Hello friends at Hybrid EyeWear,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 13, 2024

This app works great, helps me analyse how the customer is behaving on my store and where my funnel is lacking. By watching session videos I'm able to take corrective measures to improve conversions. Also, support is really responsive they help you out in case you get any issue or have a query. Very prompt service!

UphaarHub
India
26 days using the app
Propel Commerce replied November 14, 2024

Hello friends at UphaarHub,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 25, 2024

Support is top notch and I love being able to view in real time where my customers are getting stuck or missing key points on our customer journey. Easy to install, no noticeable impact to site speed, this is a great tool for your store!

Black Forest Mushrooms
United States
18 days using the app
Propel Commerce replied November 26, 2024

Hello friends at Black Forest Mushrooms,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited January 4, 2025

Super easy to use app and the insights it offers are great. Definitely recommend to all store owners. I personally love the live session recordings that enable us store owners to understand how customers shop. Definitely recommend it!!

Shvetah
India
27 days using the app
Propel Commerce replied December 3, 2024

Hello friends at Shvetah,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

December 12, 2024

Easy to use and perfect for small shops like mine. It's a cool and insightful way to track how the shop is performing.

OnlyJesus
Germany
3 months using the app
Propel Commerce replied December 13, 2024

Hello friends at OnlyJesus,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 6, 2024

The application is quite good, the customer service is perfect, they help you and give you a quick solution. It would be nice if the page could be translated into languages other than English.

VersaMart
Spain
25 days using the app
Propel Commerce replied November 7, 2024

Hello friends at VersaMart,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 24, 2024

Great tool! I'm getting cool insights from my customers and their behaviors. Totally recommended

MATDALA
Chile
About 1 month using the app
Propel Commerce replied December 29, 2024

Hello, friends at MATDALA,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce