Propel Replay, Survey, Heatmap

I like it, it's helped me fix quite a bit on my site I didn't realize was causing issues for customers

Good experience with the app so far. Keep up the good work. It would be great if the session recording post clicking of checkout button is also included.

Incredible value. This is a MUST HAVE APP for any Shopify store. Shows issues that data simply does not reveal. They are beginning to introduce AI too, which is great. Excited to see where that goes. I'd like to see a weekly or daily email with AI analysis on all the recordings with links to specific recordings and timestamps that it recommends the user watch - as watching each one manually is simply not possible.

Really happy with this app! It gives great insights into customer behavior and helps identify where visitors drop off. Easy to set up and works perfectly with our Shopify store. Highly recommended!

Great for watching customer behavior, what they are interested in and issues they encounter.

Its a great app, it has helped me understand where my funnel is "leaking" and what I need to fix on my site to actually get traffic towards my product page

So got this app on the free trial. I have since moved to a pay plan

Firstly I have not even used all the features yet so I can only initially comment on the bit that I got it for initially

Ok so why do I like this?
So the video replays are a game changer. I watched about 20 and spotted our image size for products was resulting in people having to scroll down to the thumbnails under and then back up to view image. I would imagine this was really annoying and probably resulted in some leaving. So we edited it so this was not required

Also spotted some collections would have all the products so people were scrolling. On the mobile app the filters were less obvious so we inserted a featured collection block at the top so at least there was a quick easy narrow down for those browsing

There are more but you can really spot the things that customers value and linger on and so make them more prominent or available earlier in the page.

Love the visibility to see when my site is being viewed, what they are looking at and what time of the day is the most important for my audience. Great data to help the conversation. The support and customer service team is outstanding!

App is very good and accurate with recordings as well as heat maps, Highly recommend. Price friendly for starter stores but gets used up quickly.

Love the app, very helpful for wanting to find out where customers come from and how they react with the website