Propel Replay & Session Record

Propel Replay & Session Record

Reviews (598)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance user experience by providing insights into customer behavior through tools like session recordings, heatmaps, and surveys. It operates efficiently without slowing down the website and features a supportive customer service team that promptly resolves issues. This app is essential for tracking customer interactions and improving business operations.

November 28, 2024

Super simple to use! The free plan is a huge help for small stores, especially during the testing phase. And big thanks to Tom for increasing the pageview limit. If you’re looking for a replay session app, this is the one!

Cocco
Singapore
6 months using the app
Propel Commerce replied November 29, 2024

Hello friends at Cocco,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 28, 2024

The Propel Replay & Session Record app has been a fantastic tool for my business. It's extremely helpful in analyzing customer interactions and understanding how they navigate my website. The insights it provides allow me to improve the overall user experience, which has been great for optimizing my sales process. The app is easy to use, and the free recording space has been a generous addition. I highly recommend it to other Shopify store owners who want to enhance their customer engagement and website performance.

Benty Flowers
Australia
2 months using the app
Propel Commerce replied September 30, 2024

Hello friends at Benty Flowers,

We're glad to hear our app is helping your business! Thanks for the review, Yasser! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 13, 2024

This app works great, helps me analyse how the customer is behaving on my store and where my funnel is lacking. By watching session videos I'm able to take corrective measures to improve conversions. Also, support is really responsive they help you out in case you get any issue or have a query. Very prompt service!

UphaarHub
India
26 days using the app
Propel Commerce replied November 14, 2024

Hello friends at UphaarHub,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 6, 2024

The application is quite good, the customer service is perfect, they help you and give you a quick solution. It would be nice if the page could be translated into languages other than English.

VersaMart
Spain
25 days using the app
Propel Commerce replied November 7, 2024

Hello friends at VersaMart,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 15, 2024

This app really helps me out when trying to see why products arent being added to cart.

Hybrid EyeWear
United States
27 days using the app
Propel Commerce replied November 18, 2024

Hello friends at Hybrid EyeWear,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 25, 2024

Support is top notch and I love being able to view in real time where my customers are getting stuck or missing key points on our customer journey. Easy to install, no noticeable impact to site speed, this is a great tool for your store!

Black Forest Mushrooms
United States
18 days using the app
Propel Commerce replied November 26, 2024

Hello friends at Black Forest Mushrooms,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 21, 2024

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

Pick and Home
United Kingdom
About 2 months using the app
Propel Commerce replied October 22, 2024

Hello friends at Pick and Home,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 16, 2024

great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting

AmaraBrighton
Austria
About 2 months using the app
Propel Commerce replied October 18, 2024

Hello friends at AmaraBrighton,

We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 10, 2024

This is a very necessary app for Shopify, as it gives you the ability to improve the customer experience on your site. It also helps you make important decisions to take your business to the next level. Thank you for this opportunity.

klaniko
Romania
27 days using the app
Propel Commerce replied October 11, 2024

Hello friends at klaniko,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 12, 2024

Easy to use and perfect for small shops like mine. It's a cool and insightful way to track how the shop is performing.

OnlyJesus
Germany
3 months using the app
Propel Commerce replied December 13, 2024

Hello friends at OnlyJesus,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce