Propel Replay & Session Record

Propel Replay & Session Record

Reviews (539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.

July 30, 2024

This is an amazing app, it will help you boost sales like crazy. And their support service is awesome.

My Store
India
About 2 months using the app
Propel Commerce replied July 31, 2024

Hello friends at My Store,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 17, 2024

Highly recommend Especially if you are just starting out!

Season Gems
United States
15 days using the app
Propel Commerce replied September 18, 2024

Hello friends at Season Gems,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 17, 2024

This app provides me the view I've been missing, and has greatly helped us see what customer experience on our website is like.

Begonia & Bench
United States
22 days using the app
Propel Commerce replied July 22, 2024

Hello friends at Begonia & Bench,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 28, 2024

I have not had this app downloaded for long, but it has already been useful for seeing how customers interact with my shop. Customer service is fast, polite and very helpful.

PINK SKY SPARKLE
Canada
About 15 hours using the app
Propel Commerce replied September 30, 2024

Hello friends at PINK SKY SPARKLE,

Thank you very much for the review, Melissa! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 8, 2024

Really easy to use, very helpful insights and would highly recommend using!

The Outlander Gifts
United Kingdom
About 2 months using the app
Propel Commerce replied August 9, 2024

Hello friends at The Outlander Gifts,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 22, 2024

Very nice customer service and I can track the visitors' sessions quite easily. Very useful app!

TincsTitok Webáruház
Hungary
14 days using the app
Propel Commerce replied August 23, 2024

Hello friends at TincsTitok Webáruház,

We're glad to hear our app is helping your business! Thanks for the review, Perger! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 7, 2024

Everything that Google analytics, Hotjar and all the others provides but easier to use

Cambria
United States
16 days using the app
Propel Commerce replied September 9, 2024

Hello friends at Cambria,

We're glad to hear our app is helping your business! Thanks for the review, Jacob! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 30, 2024

Recordings are published fast and accurate. Everything works perfect for tracking interactions and behaviour. Interface is easy to navigate and the overall experience is great.

NOVALIYA
Bulgaria
25 days using the app
Propel Commerce replied July 31, 2024

Hello friends at NOVALIYA,

We're glad to hear our app is helping your business! Thanks for the review, Georgi! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 26, 2024

I love this app, great replays and summary of activity on our site. This was the first time we really were seeing our site from the point of view of our customers and it was eye opening. You'll get lots of takeaways and ideas for optimization by using this app.

Handy Beach Goods
United States
2 days using the app
Propel Commerce replied July 28, 2024

Hello friends at Handy Beach Goods,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 16, 2024

We just started a new stored and unfortunately still on budget, but its great to see recordings because we can check if there are some problems with website and make it better! Great app!

GEMBAR
Czechia
5 days using the app
Propel Commerce replied July 17, 2024

Hello friends at GEMBAR,

We're glad to hear our app is helping your business! Thanks for the review, Frederika! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce