Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

March 5, 2024

I really like this app, I found bugs thanks to it!

Vinyl Moment
Israel
About 1 month using the app
Propel Commerce replied March 7, 2024

Hello friends at Vinyl Moment,

We're glad to hear our app is helping your business! Thanks for the review, Liron! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 12, 2024

Does exactly what it says it does. No complaints.

Lit Millennium
United States
16 days using the app
Propel Commerce replied April 15, 2024

Hello friends at Lit Millennium,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 11, 2024

App is good. Thanks Leo for giving me 1,000 extra sessions. Recommended app.

Just Good Products
Thailand
16 days using the app
Propel Commerce replied April 12, 2024

Hello friends at Just Good Products,

Thank you very much for the review, Yossaphat! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 9, 2023

Thank you for creating such a wonderful app! The Propel team, especially Leo, was extremely helpful to me during the first few days after I installed it. They taught me how to use its various functions effectively. I have tried other replay apps, but Propel Replays is the best. Their paid plan is particularly suitable for micro-businesses like ours. With Propel Replays, we have an army of sales staff working quietly in the background, following our customers and providing valuable feedback about their shopping experience. This has significantly helped us improve our shop's performance.

Human Touch Official
Thailand
28 days using the app
Propel Commerce replied December 11, 2023

Hello friends at Human Touch Official,

We're glad to hear our app is helping your business! Thanks for the review, Zwani! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 7, 2024

It's fun watching how you store is interacted with, and putting yourself in there shoes trying to understand there choices.

Luminaire
Poland
6 days using the app
Propel Commerce replied March 8, 2024

Hello friends at Luminaire,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 7, 2024

Hasta ahora ha sido una app clave para entender el comportamiento de los usuarios y hacer mejoras con esa data, el soporte también muy bien

SparesPLC
Spain
About 2 months using the app
Propel Commerce replied March 8, 2024

Hola amigos de SparesPLC,

¡Nos alegra saber que nuestra aplicación está ayudando a su negocio! ¡Gracias por la reseña! ¡Disfruta de la aplicación y más potencia para tu negocio! 🚀

- Leo @ Propel Comercio

December 28, 2023

Works well and provides excellent value. I tried five or six competitors to get to this one.

GuavaBamboo
Canada
5 months using the app
Propel Commerce replied December 30, 2023

Hello friends at GuavaBamboo,

We're glad to hear our app is helping your business! Thanks for the review, Marcel! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 20, 2023

Very easy to install and use. The most important feature for me is the session recording. It helps identify how customers behave on your site and if there is any issues need to be fixed. The customer service is great too! Recommend to use.

Newborn Nursery Furniture
United States
15 days using the app
Propel Commerce replied December 22, 2023

Hello friends at Newborn Nursery Furniture,

Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 2, 2024

Customer service was very spectacular!

TimberWolfGear
United States
16 days using the app
Propel Commerce replied April 3, 2024

Hello friends at TimberWolfGear,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 29, 2024

Great App! It works just as expected, helping me identify areas for improvement in my store and pinpointing buyer issues.

MoeMoeKyun
Germany
14 days using the app
Propel Commerce replied January 31, 2024

Hello friends at MoeMoeKyun,

Thank you for the fantastic review! Your support is truly valued. Wishing you continued success with your business, and may you thoroughly enjoy using the app! 🚀

- Tom @ Propel Commerce