Propel Replay & Session Record

Propel Replay & Session Record

Reviews (636)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance customer behavior understanding through session replays, surveys, heatmaps, and analytics. They appreciate the user-friendly interface, ease of setup, and a free plan beneficial for small businesses. The app's reliability and accurate session recordings, along with responsive customer support, are also noted. Merchants believe it offers good value and effectively improves website functionality and customer interaction analysis.

January 17, 2025

So far, very impressed. Wish I can download videos, or analyze with AI, but I'm sure that's coming next.

SpiceQuest
United States
2 days using the app
Propel Commerce replied January 20, 2025

Hello friends at SpiceQuest,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 10, 2024

Tom was great, helped me right away with efficiency and a great attitude. thanks

worthwhilegift.com
United States
24 days using the app
Propel Commerce replied December 12, 2024

Hello friends at worthwhilegift.com,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited December 14, 2024

The app allows me to track what I need to improve on in my store. The customer service is also amazing!

Épris
United States
6 days using the app
Propel Commerce replied December 12, 2024

Hello friends at Epris,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

February 21, 2025

One of the best apps on the store!

OneBrush
Spain
9 days using the app
Propel Commerce replied February 26, 2025

Hello friends at OneBrush,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 29, 2025

The app works very well, it shows the most we want to see in the active session. What I would suggest or like to be added on is when our clients watch a video that we can see that session too in recording.

Overall, it's an amazing app. I recommend !

The Ice Plunge
Canada
About 18 hours using the app
Propel Commerce replied February 4, 2025

Hello friends at The Ice Plunge,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 22, 2024

They have amazing support, appreciate the help in automating session records!

everfur
United States
11 months using the app
Propel Commerce replied November 25, 2024

Hello friends at everfur,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 15, 2025

Quick support with setup. We will test for a couple of weeks.

OzBarefoot
Australia
10 days using the app
Propel Commerce replied February 16, 2025

Hello, friends at OzBarefoot,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

February 7, 2025

Great customer service and setup was extremely easy and seamless.

BUTR Candles
United States
4 days using the app
Propel Commerce replied February 10, 2025

Hello friends at BUTR Candles,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 13, 2024

Great support. Tom rocks! A user-friendly app with great value for money!

PetArtIndia
India
3 months using the app
Propel Commerce replied November 14, 2024

Hello friends at PetArtIndia,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 21, 2024

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

Pick and Home
United Kingdom
About 2 months using the app
Propel Commerce replied October 22, 2024

Hello friends at Pick and Home,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce