Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

August 7, 2024

A very great app to understand customer behavior and increase sales. Everything works smoothly and the app is also easy to use.

LECATONA
Lithuania
2 months using the app
Propel Commerce replied August 8, 2024

Hello friends at LECATONA,

We're glad to hear our app is helping your business! Thanks for the review, Vidmantas! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 7, 2024

Everything that Google analytics, Hotjar and all the others provides but easier to use

Cambria
United States
16 days using the app
Propel Commerce replied September 9, 2024

Hello friends at Cambria,

We're glad to hear our app is helping your business! Thanks for the review, Jacob! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 26, 2024

Great app with features like recording of how visitors explore our website!

Case Closed
India
About 2 months using the app
Propel Commerce replied August 27, 2024

Hello friends at Case Closed,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 22, 2024

Very nice customer service and I can track the visitors' sessions quite easily. Very useful app!

TincsTitok Webáruház
Hungary
14 days using the app
Propel Commerce replied August 23, 2024

Hello friends at TincsTitok Webáruház,

We're glad to hear our app is helping your business! Thanks for the review, Perger! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 3, 2024

Great support!!! I have been using LO and HJ and finally had enough... so far so good. Set up was great bc support helped me through. so easy didn't even need a demo. 5 STARS

Oh La La Cheri
United States
About 4 hours using the app
Propel Commerce replied October 4, 2024

Hello friends at Oh La La Cheri,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 28, 2024

Easy to use and does what it promises :)

Lepilon
Spain
23 days using the app
Propel Commerce replied September 30, 2024

Hello friends at Lepilon,

We're glad to hear our app is helping your business! Thanks for the review, Pablo! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 20, 2024

Fantastic app that has really helped me understand what my visitors look for on my web page.

Plush Pals
United Kingdom
About 18 hours using the app
Propel Commerce replied September 21, 2024

Hello friends at Plush Pals,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 1, 2024

Amazing app! Even on the free plan it works amazing and it's very simple to setup and use.

etera
Italy
26 days using the app
Propel Commerce replied August 2, 2024

Hello friends at etera,

We're glad to hear our app is helping your business! Thanks for the review, Cristian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 17, 2024

Very responsive support, kind, helpful.

Jazwares
United States
17 days using the app
Propel Commerce replied October 21, 2024

Hello friends at Jazwares,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited August 8, 2024

This is good to keep an eye on people who access your website such as mine to see any problems that occur when no one reports it

Quickbuybargains
United States
20 days using the app
Propel Commerce replied July 23, 2024

Hello friends at Quickbuybargains,

We're glad to hear our app is helping your business! Thanks for the review, Matthew! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce