Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

September 27, 2024

Exactly what i was looking for

AZ GLAM
United Arab Emirates
5 days using the app
Propel Commerce replied September 30, 2024

Hello friends at AZ GLAM,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 30, 2024

Recordings are published fast and accurate. Everything works perfect for tracking interactions and behaviour. Interface is easy to navigate and the overall experience is great.

NOVALIYA
Bulgaria
25 days using the app
Propel Commerce replied July 31, 2024

Hello friends at NOVALIYA,

We're glad to hear our app is helping your business! Thanks for the review, Georgi! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 12, 2024

amazing app very very good

OPTIONQAAF
United States
20 days using the app
Propel Commerce replied October 14, 2024

Hello friends at OPTIONQAAF,

Thank you very much for the review, Walid! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 8, 2024

It's going very well

Zarimor
Spain
9 days using the app
Propel Commerce replied October 9, 2024

Hello friends at Zarimor,

We're glad to hear our app is helping your business! Thanks for the review, Guillermo! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 17, 2024

This app provides me the view I've been missing, and has greatly helped us see what customer experience on our website is like.

Begonia & Bench
United States
22 days using the app
Propel Commerce replied July 22, 2024

Hello friends at Begonia & Bench,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 26, 2024

I love this app, great replays and summary of activity on our site. This was the first time we really were seeing our site from the point of view of our customers and it was eye opening. You'll get lots of takeaways and ideas for optimization by using this app.

Handy Beach Goods
United States
2 days using the app
Propel Commerce replied July 28, 2024

Hello friends at Handy Beach Goods,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 6, 2024

The application is quite good, the customer service is perfect, they help you and give you a quick solution. It would be nice if the page could be translated into languages other than English.

VersaMart
Spain
16 minutes using the app
Propel Commerce replied November 7, 2024

Hello friends at VersaMart,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 26, 2024

Just installed this. Looks like it will be very helpful! And the service team representative I worked with was very helpful.

Tull MD, LLC
United States
About 17 hours using the app
Propel Commerce replied August 27, 2024

Hello friends at Tull MD, LLC,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 10, 2024

App working perfectly , i will try it to see long term benefit

CureTechPlus
France
6 days using the app
Propel Commerce replied August 12, 2024

Hello friends at CureTechPlus,

We're glad to hear our app is helping your business! Thanks for the review, Amine! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 19, 2024

Great to get direct insights into my traffic, and especially the ability to track live visitors.

Original Book Works
United Kingdom
1 day using the app
Propel Commerce replied August 20, 2024

Hello friends at Original Book Works,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce