Reviews (570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

August 26, 2024

Just installed this. Looks like it will be very helpful! And the service team representative I worked with was very helpful.

Tull MD, LLC
United States
About 17 hours using the app
Propel Commerce replied August 27, 2024

Hello friends at Tull MD, LLC,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 19, 2024

Great to get direct insights into my traffic, and especially the ability to track live visitors.

Original Book Works
United Kingdom
1 day using the app
Propel Commerce replied August 20, 2024

Hello friends at Original Book Works,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 3, 2024

Overall very great experience! Highly recommend

Aureole Jewelry
United States
14 days using the app
Propel Commerce replied August 5, 2024

Hello friends at Aureole Jewelry,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 18, 2024

Does what it says, got 1500 sessions free by verifying my store. Very useful. I would recommend this to any people trying to get more insight into customer activity.

Stefan Thomas
United Kingdom
35 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at Stefan Thomas,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 19, 2024

Tom from Philippines was great. After install I received an error and he resolved it very quickly. Excited to use the app. Thanks.

Switchback Cycling
United States
2 days using the app
Propel Commerce replied July 22, 2024

Hello friends at Switchback Cycling,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 19, 2024

helps a lot, u can check if something needs to be modified based on costumers behaviour.

TOTSPET
United Kingdom
8 days using the app
Propel Commerce replied July 20, 2024

Hello friends at TOTSPET,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 10, 2024

Great app... gives a lot of insight how the lead was generated... like the source....and tells about the amount of add to carts... super useful insights! check it out!

SimplerThings
Canada
8 days using the app
Propel Commerce replied July 11, 2024

Hello friends at SimplerThings,

We're glad to hear our app is helping your business! Thanks for the review, Khulsan! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 17, 2024

Thank you Propel Replay & Session Record for such a very important helping with my shopify!!!

layvit
Romania
21 days using the app
Propel Commerce replied July 22, 2024

Hello friends at layvit,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 26, 2024

An excellent app for optimizing your website

Vibrahair
Bulgaria
3 months using the app
Propel Commerce replied July 28, 2024

Hello friends at Vibrahair,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 16, 2024

This app is amazing, it could really help you with your business!

Ventica
United Kingdom
11 days using the app
Propel Commerce replied July 17, 2024

Hello friends at Ventica,

We're glad to hear our app is helping your business! Thanks for the review, Matt! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce