Propel Replay & Session Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its session replays, surveys, heatmaps, and analytics, particularly praising the session replays for capturing real-time visitor interactions to improve user experience and conversion rates. They appreciate its competitive pricing, user-friendly interface, and reliable performance. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, enhancing the merchant experience in optimizing online stores.
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great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting
Hello friends at AmaraBrighton,
We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀
- Leo @ ...
Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks
Hello friends at Milk Depot Inc.,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
amazing app very very good
Hello friends at OPTIONQAAF,
Thank you very much for the review, Walid! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- ...
No option to remove customers personal data collection. This just adds problems complying with Privacy Policy regulations. Unnecessary when you need just Heatmap & Session recording to observe customer behavior. No need to know customers' name, physical & IP address, phone and web fingerprint.
False marketing. Free Sampler membership in the Pricing's options not available after installing the app ...
Hello friends at Music Power Tools,
1. There is a 'Free Starter Plan' link on the plans page. We've emailed you a screenshot of this.
2. Customer phone, email and address ...
This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with ...
Hello friends at TinyScopes,
As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we ...
Dobra aplikacja, myślę że pomoże w sprzedaży!
Witajcie przyjaciele z Mossperfect,
Dziękujemy serdecznie za recenzję, Krzysztof! Zawsze chętnie pomożemy w każdej chwili. Porozmawiaj z nami, kiedy tylko potrzebujesz pomocy ...
Great app!
Hello, friends at Domora,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Ryan @ Propel Commerce
very good application with a very easy-to-use interface. very responsive customer service and everything works perfectly. thank you.
Hello friends at Bloesi,
We're glad to hear our app is helping your business! Thanks for the review, Anis! Enjoy the app and more power to your business! 🚀
- Leo @ Propel ...
awesome
Hello, friends at Attire Axis,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
Very responsive support, kind, helpful.
Hello friends at Jazwares,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce