Propel Replay & Session Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insightful analytics and ability to boost sales through actionable insights. Key features include session recordings, heatmaps, surveys, and source tracking, which help understand customer behavior and traffic origins. The app is praised for its affordability, user-friendliness, and high-quality recordings with accurate tracking. Customer support is frequently highlighted as responsive and helpful, with specific praise for representatives like Tom and Leo. Real-time updates and immediate uploads of session recordings further enhance the user experience.
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Very good for recording customer behavior to see what the card value was or simply to know what the customer was doing on the website before he/she left or proceeded to the checkout. Certainly better then other recording app like LuckyOrange for example. Customer Service is also very nice altough mostly AI. All in all a very solid App that can help you diagnose and analyze customer behavior very well.
Hello friends at VitalVirtue,
We're glad to hear our app is helping your business! Thanks for the review, Julien! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
The Propel Replay & Session Record app has been a fantastic tool for my business. It's extremely helpful in analyzing customer interactions and understanding how they navigate my website. The insights it provides allow me to improve the overall user experience, which has been great for optimizing my sales process. The app is easy to use, and the free recording space has been a generous addition. I highly recommend it to other Shopify store owners who want to enhance their customer engagement and website performance.
Hello friends at Benty Flowers,
We're glad to hear our app is helping your business! Thanks for the review, Yasser! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Good recording app! We changed from another recording app because it terminated the service. But this app seems to be much better. Easy to use.
It also has a survey feature, good to take a small survey.
Hello friends at Wrapgrade,
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Very good app, easy to use and really nice to be able to see the behaviour of customers on your website. Helps to see which products are popular and if any errors occur. A valued tool that I use everyday. Also for the amount of page views you get, the price is very reasonable compared to other apps.
Hello friends at The Crystal Co,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I love Propel Replay! It’s super easy to use and gives me valuable insights into customer behavior. The session recordings have helped me identify areas to improve my store. Highly recommend it to any Shopify owner looking to enhance their shop!
Hello friends at Elluence.com,
We're glad to hear our app is helping your business! Thanks for the review, Catalina! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Best App to keep track of your visitors...Clean Cut and easy to use... and their customer service is super excellent! Highly Recommended !!! Thank you Tom for helping me today.
Hello friends at GreenLifeHuman Emporium,
Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
The best replay app on Shopify. I tried a few others before but they were not even close to this one. Easy to set it up, replay, and I appreciate the recap emails. Support is outstanding.
Hello friends at Merry Bath,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
App works well esp when first starting to see what needs to be fixed or changed in your store
Hello friends at Caprilis,
We're glad to hear our app is helping your business! Thanks for the review, Marlene! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Awesome app! These guys rock and this allows such a more in-depth view of what's going on with customer behavior. Highly recommend!
Hello friends at Riveau,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Day 1 with app, so far so good. Easy to set up, I tested it and it worked, Tom on support chat was helpful. NOWWWW let's see if we can collect some data and help mu store convert! I will be back with more feedback
Hello friends at Hydrogen Water 4U,
Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce