Propel Replay & Session Record

Propel Replay & Session Record

Reviews (642)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session replays, surveys, heatmaps, and analytics, particularly praising the session replays for capturing real-time visitor interactions to improve user experience and conversion rates. They appreciate its competitive pricing, user-friendly interface, and reliable performance. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, enhancing the merchant experience in optimizing online stores.

February 26, 2025

Propel Replay delivered exactly what it promised! It’s easy to use, reliable, and does the job seamlessly. I appreciate the smooth experience and how well it performs. Highly recommend to anyone looking for a solution that truly works!

Angie Treasures
United States
About 1 hour using the app
Propel Commerce replied February 27, 2025

Hello friends at Angie Treasures,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 13, 2024

Great support. Tom rocks! A user-friendly app with great value for money!

PetArtIndia
India
3 months using the app
Propel Commerce replied November 14, 2024

Hello friends at PetArtIndia,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 21, 2024

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

Pick and Home
United Kingdom
About 2 months using the app
Propel Commerce replied October 22, 2024

Hello friends at Pick and Home,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 13, 2025

super good

Aluna Beauty Lab
Italy
2 months using the app
Propel Commerce replied January 14, 2025

Hello friends at Aluna Beauty Lab,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 29, 2025

Perfect customer support

Lightning Bolt USA
United States
14 days using the app
Propel Commerce replied January 31, 2025

Hello, friends at Lightning Bolt USA,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel ...

December 23, 2024

Very useful!!!

DaneClay
China
3 months using the app
Propel Commerce replied December 24, 2024

Hello friends at DaneClay,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

October 18, 2024

The application is easy to use. Good recording of customer behavior, but they are still developing to improve these features. I can recommand.

Palmera Travel Store
Poland
4 months using the app
Propel Commerce replied October 21, 2024

Hello friends at Palmera Travel Store,

Thank you very much for the review, Damian! We're always happy to help anytime. Chat us anytime you need help! More power to your ...

November 4, 2024

Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks

Milk Depot Inc.
Canada
3 days using the app
Propel Commerce replied November 5, 2024

Hello friends at Milk Depot Inc.,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 5, 2024

Does exactly what we need regarding replays! 5 Stars.

Make My Vibe
United Kingdom
2 months using the app
Propel Commerce replied November 6, 2024

Hello friends at Make My Vibe,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 16, 2024

great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting

AmaraBrighton
Austria
About 2 months using the app
Propel Commerce replied October 18, 2024

Hello friends at AmaraBrighton,

We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀

- Leo @ ...