Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

October 21, 2024

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

Pick and Home
United Kingdom
2 days using the app
Propel Commerce replied October 22, 2024

Hello friends at Pick and Home,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 18, 2024

The application is easy to use. Good recording of customer behavior, but they are still developing to improve these features. I can recommand.

Palmera Travel Store
Poland
4 days using the app
Propel Commerce replied October 21, 2024

Hello friends at Palmera Travel Store,

Thank you very much for the review, Damian! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 28, 2024

I have not had this app downloaded for long, but it has already been useful for seeing how customers interact with my shop. Customer service is fast, polite and very helpful.

PINK SKY SPARKLE
Canada
About 15 hours using the app
Propel Commerce replied September 30, 2024

Hello friends at PINK SKY SPARKLE,

Thank you very much for the review, Melissa! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 29, 2024

The app works perfectly and it's not just a session record app, it also have many function like heatmap, survey, analytics and it's free!! Highly recommend!

Wanderlust Gears
United States
25 days using the app
Propel Commerce replied August 30, 2024

Hello friends at Wanderlust Gears,

We're glad to hear our app is helping your business! Thanks for the review, Hung! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 1, 2024

Best App to keep track of your visitors...Clean Cut and easy to use... and their customer service is super excellent! Highly Recommended !!! Thank you Tom for helping me today.

GreenLifeHuman Emporium
Canada
3 months using the app
Propel Commerce replied August 2, 2024

Hello friends at GreenLifeHuman Emporium,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 16, 2024

This app has already helped me to identify pain points for my customers when they visit my website. The recording has a high fps and shows where the customers click as they navigate. It also provides a huge library of saved recording and an analytics page to see relevant data. I am currently on the free plan and it's doing everything I need it to do, and as my business grows I will continue to use this app. It's been great so far the the customer service has been excellent.

Layer Forge
Australia
3 months using the app
Propel Commerce replied July 17, 2024

Hello friends at Layer Forge,

We're glad to hear our app is helping your business! Thanks for the review, Byron! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 22, 2024

So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!

FumaBlades
Canada
2 days using the app
Propel Commerce replied October 23, 2024

Hello friends at FumaBlades,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 4, 2024

Works well for session recordings. Plus, you get the first 1'500 recordings for free. Much recommend.

Soulscape
Latvia
About 2 months using the app
Propel Commerce replied September 5, 2024

Hello friends at Soulscape,

We're glad to hear our app is helping your business! Thanks for the review, Kristaps! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 5, 2024

Does exactly what we need regarding replays! 5 Stars.

Make My Vibe
United Kingdom
8 days using the app
Propel Commerce replied November 6, 2024

Hello friends at Make My Vibe,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 14, 2024

Great app and awesome support. Love it!

Wine World Tasters
Spain
About 2 months using the app
Propel Commerce replied October 15, 2024

Hello friends at Wine World Tasters,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce