Propel Replay & Session Record

Propel Replay & Session Record

Reviews (636)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance customer behavior understanding through session replays, surveys, heatmaps, and analytics. They appreciate the user-friendly interface, ease of setup, and a free plan beneficial for small businesses. The app's reliability and accurate session recordings, along with responsive customer support, are also noted. Merchants believe it offers good value and effectively improves website functionality and customer interaction analysis.

October 18, 2024

The application is easy to use. Good recording of customer behavior, but they are still developing to improve these features. I can recommand.

Palmera Travel Store
Poland
4 months using the app
Propel Commerce replied October 21, 2024

Hello friends at Palmera Travel Store,

Thank you very much for the review, Damian! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 13, 2025

super good

Aluna Beauty Lab
Italy
2 months using the app
Propel Commerce replied January 14, 2025

Hello friends at Aluna Beauty Lab,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 16, 2024

great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting

AmaraBrighton
Austria
About 2 months using the app
Propel Commerce replied October 18, 2024

Hello friends at AmaraBrighton,

We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 4, 2024

Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks

Milk Depot Inc.
Canada
3 days using the app
Propel Commerce replied November 5, 2024

Hello friends at Milk Depot Inc.,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 5, 2024

Does exactly what we need regarding replays! 5 Stars.

Make My Vibe
United Kingdom
2 months using the app
Propel Commerce replied November 6, 2024

Hello friends at Make My Vibe,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 23, 2024

Very useful!!!

DaneClay
China
3 months using the app
Propel Commerce replied December 24, 2024

Hello friends at DaneClay,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

January 29, 2025

Perfect customer support

Lightning Bolt USA
United States
14 days using the app
Propel Commerce replied January 31, 2025

Hello, friends at Lightning Bolt USA,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

December 19, 2024

Haven't used it much yet, but seems to be working as intended and the support answared me fast

Ergilo
Sweden
About 13 hours using the app
Propel Commerce replied December 20, 2024

Hello friends at Ergilo,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

February 9, 2025

amazing product and customer service

Pet Patch
Finland
3 days using the app
Propel Commerce replied February 10, 2025

Hello friends at Pet Patch,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

February 9, 2025

LOVE THIS APP SIMPLE AND USFULL

VILIORA STORE
Israel
5 days using the app
Propel Commerce replied February 10, 2025

Hello, friends at VILIORA STORE,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce