Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to record and analyze customer behavior on their websites in real-time. It's praised for capturing customer clicks, scrolls, and navigation patterns, helping identify and fix user experience issues. The app is also appreciated for its live session tracking, user-friendly interface, and affordability. Many commend the responsive and helpful customer service, particularly a member named Tom. It's seen as a key tool in increasing conversions and enhancing customer experience.

November 7, 2023

Excellent resource for watching how customers interact with my website!

Click Power Banks
United States
4 months using the app
Propel Commerce replied November 9, 2023

Hello friends at Click Power Banks,

We're glad to hear our app is helping your business! Thanks for the review, Matt! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 18, 2023

great app for tracking live sessions and take instant decisions. would highly recommend.

FidoFaves
United States
6 months using the app
Propel Commerce replied November 20, 2023

Hello friends at FidoFaves,

We're glad to hear our app is helping your business! Thanks for the review, Suraj! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 31, 2023

Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!

TiddyShop
United States
3 months using the app
Propel Commerce replied September 1, 2023

Hello friends at TiddyShop,

Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 25, 2023

Great app, super easy to use and helpful! Client support works amazing, they get in touch with you immediately and help with whatever you need.

Neeka Studios
Netherlands
14 days using the app
Propel Commerce replied October 26, 2023

Hello friends at Neeka Studios,

Thank you very much for the review, Veronika! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 21, 2023

Easy to Navigate, good assitance by the support team. overall great experience

Hukum Jaipur
India
About 1 month using the app
Propel Commerce replied September 23, 2023

Hello friends at Hukum Jaipur,

Thank you very much for the review, Hukum! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 13, 2023

Absolutely love the session recording Shopify app! It's been a game-changer for our e-commerce store.

Being able to watch and analyze customer sessions in real-time has provided invaluable insights into user behavior and helped us make data-driven improvements to our website. Highly recommended!

Volver
Israel
6 days using the app
Propel Commerce replied September 15, 2023

Hello friends at Volver,

We're glad to hear our app is helping your business! Thanks for the review, Shahar! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 7, 2023

Fantastic app that checks off all the requirements we were looking for at a competitive price! Customer service has been great as well.

ThrillSeeker Gear
United States
15 days using the app
Propel Commerce replied September 8, 2023

Hello friends at ThrillSeeker Gear,

Thanks for the AWESOME review, Yuvneesh! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 18, 2023

I like the app, it did its job and had a good support team. Recommended.

Wixlure
United States
10 months using the app
Propel Commerce replied September 20, 2023

Hello friends at Wixlure,

Thank you very much for the review, Mazin! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 30, 2023

Awesome support and a great app! Highly recommend it! It helped me a lot in increasing the AOV of my store.

Hey Better Sleep
Poland
2 months using the app
Propel Commerce replied August 31, 2023

Hello friends at Hey Better Sleep,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 16, 2023

Very simple to use app, we've had 0 issues so far and are ready to roll session recording out on multiple sites.

NVO Sport
Canada
5 months using the app
Propel Commerce replied August 18, 2023

Hello friends at NVO Sport,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce