Reviews (570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

May 25, 2022

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

writeeshop
Germany
29 days using the app
July 27, 2022

Awesome App, and great customer service when it is needed. I like when app developers have a representative online, makes life simple so that I don't have to wait a few days to get an answer. My Rep Leo was quick and informative. Thanks, Leo

The Bat Flip Shop
United States
29 days using the app
Propel Commerce replied July 27, 2022

Hello friends at The Bat Flip Shop,

It was a pleasure assisting you, Steven! Thanks for the awesome review! Chat us anytime you need help. More power to your business! 🚀

- Leo @ Propel Commerce

Edited November 13, 2023

La aplicación funciona bien, pero podría mejorar en que se pueda bloquear países, y que todo sea en una sola grabación que este cambiando cada vez que sea una página diferente en la visita entera de un cliente. El soporte es bueno, te atienden de manera amable y rápida.

FOOGO
Mexico
27 days using the app
Propel Commerce replied November 6, 2023

Hola amigos de FOOGO,

¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Disfruta de la aplicación y más potencia para tu negocio! 🚀

- Tom @ Propel Commerce

August 27, 2021

Amazing app, helped us pinpoint the issue on the website within 30 mins. Would leave it on for good. Thank you.

The Henna Guys
United States
27 days using the app
June 9, 2022

Support is great, and the app is amazing it gives us a lot of insights and traffics information this is very helpful.

Moroccan Interior
Morocco
26 days using the app
Propel Commerce replied June 9, 2022

Hello friends at Moroccan Interior,

We're glad to hear you find our app useful! Our Support Team is always here for you. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 3, 2023

Netter Support und super Programm :-) sehr zu empfehlen! Die Aufzeichnungen haben uns sehr geholfen, den Shop zu verbessern.

uvv-shop.de
Germany
26 days using the app
Propel Commerce replied April 3, 2023

Hallo Freunde des uvv-shop.de,

Wir freuen uns zu hören, dass unsere App Ihrem Unternehmen hilft! Danke für die Bewertung, Ralf! Genießen Sie die App und mehr Power für Ihr Unternehmen! 🚀

- Leo @ Propel Commerce

May 3, 2023

Great app and works, we just installed it and it helps us learn more of what to improve on our website to make our website even more fun to use and shop on!

Freaky Shoes®
United States
25 days using the app
Propel Commerce replied May 3, 2023

Hello friends at Freaky Shoes®,

We're glad to hear our app is helping your business! Thanks for the review, Peter! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 6, 2023

Great App, simple and very easy to use, a must-have for any online store, Highly recommended!! AAAA+++

FeelGoodStore UK
United Kingdom
25 days using the app
Propel Commerce replied January 6, 2023

Hello friends at FeelGoodStore UK,

Thank you for the AWESOME review, Mark! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 28, 2023

User-friendly and really detailed information. You can see also the device and the browser that the customer used. Also important that no personal info is shared.

StogBytes
Germany
25 days using the app
Propel Commerce replied June 28, 2023

Hello friends at StogBytes,

We're glad to hear our app is helping your business! Thanks for the review, Stylianos! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 14, 2023

Very friendly supporter team. Quick replies. Thank you very much for your help...................:9..

CREA-by GD
Luxembourg
25 days using the app
Propel Commerce replied February 14, 2023

Hello friends at CREA-by GD,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce