Reviews (570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

May 17, 2022

Good experience with the app. We can track fake orders. Good Support too. I'll suggest all to use this app.

darul qalam
Pakistan
25 days using the app
Propel Commerce replied May 17, 2022

Hello friends at darul qalam,

We're glad to help your store! Thanks for the recommendation and the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 7, 2023

Very easy set up. Great customer service help. Like the recording of accessing my website myself. Can't wait to see how it work lives.

Design Dreams By Tiff LLC
United States
24 days using the app
Propel Commerce replied March 7, 2023

Hello friends at Design Dreams By Tiff LLC,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 21, 2023

great app. I did not know such apps even existed! what a great feature really. leo is also very helpful.

cutiesss.com
Italy
24 days using the app
Propel Commerce replied June 21, 2023

Hello friends at cutiesss.com,

Thank you very much for the review, Jurate! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 12, 2022

It does the basic things very well and reliably. It also appears to be nearly instantaneous to the live events. Support is very prompt and cordial!

Pixel Sequence Pros
United States
23 days using the app
Propel Commerce replied December 12, 2022

Hello friends at Pixel Sequence Pros,

Thank you very much for the review, Tim! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited July 15, 2021

This application is extremely useful for any e-merchant looking to improve the experience of their customers on their shop. In addition to being free, the customer service is very responsive. I can't do without it anymore
Thank you very much for creating such an application.

Gotta jewelry
United States
22 days using the app
Propel Commerce replied July 15, 2021

Hello friends at Gotta jewelry,

Thanks so much for your kind words 😊 We're so happy to have been able to help.

- Chris @ Propel Commerce

October 8, 2022

ottimo bel servizio eccellente lo consiglio vivamente a tutti e' stato semplice e intuitvo integrare il tutto

Fattoria della Mandorla
Italy
19 days using the app
Propel Commerce replied October 8, 2022

Ciao amici della Fattoria della Mandorla,

Siamo lieti di sapere che la nostra app sta aiutando la tua attività! Grazie per la recensione, Gabriele! Goditi l'app e più potenza per la tua attività! 🚀

- Leo @ Propel Commerce

February 8, 2022

Great customer support from Carmi. Looking forward to utilizing this app to enhance the customer experience. Keep it up!

KAWISH HOME
Pakistan
19 days using the app
Propel Commerce replied February 8, 2022

Hello friends at KAWISH HOME,

Thank you for appreciating our app and support! We aim to continuously better your experience with us. Don't hesitate to message us for any help you may need. :)

- Carmi @ Propel Commerce

February 16, 2023

I recently started using a session recording app to capture customer behavior on my website and I'm blown away by its functionality and ease of use. The app seamlessly records customer sessions, allowing me to see exactly how they interact with my website. The ability to view customer clicks, scrolls, and navigation patterns has been incredibly valuable in helping me identify and fix any user experience issues. The app also includes a range of helpful features, which further enhance my understanding of customer behavior. Overall, I highly recommend this app to anyone looking to optimize their website's user experience.

aussiegiftty
Australia
17 days using the app
Propel Commerce replied February 16, 2023

Hello friends at aussiegiftty,

We're glad to hear our app is helping your business! Thanks for the review, Andy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 26, 2021

Davvero ben fatto! Traccia tutto e per bene e questo mi aiuta moltissimo. Consigliato a tutti quelli che vogliono migliorare il proprio e-commerce

LA CASA DI CARNE
Italy
17 days using the app
December 20, 2022

Awesome App!
Quick and very good customer service!
The App is very easy to handle, I found all the Information immediatly!

Great Job!

5/5 STARS!

The Unlimited Box
Mexico
17 days using the app
Propel Commerce replied December 20, 2022

Hello friends at The Unlimited Box,

Thanks for the AWESOME review! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce