Propel Replay & Session Record

Propel Replay & Session Record

Reviews (539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.

March 30, 2023

Great support, and wonderful app. Wish it had auto publish feature with a new theme though. Thank you guys

Fusion Motorsports USA
United States
7 days using the app
Propel Commerce replied March 30, 2023

Hello friends at Fusion Motorsports USA,

We're glad to hear our app is helping your business! Thanks for the review, Alex! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 25, 2022

Super great experience so far. The app does just what I want. Customer service was also helpful and responded quickly.

Elevate Landscape Supply
United States
7 days using the app
Propel Commerce replied November 25, 2022

Hello friends at Elevate Landscape Supply,

Thank you for the AWESOME review, Mark! It is pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 17, 2023

I can rewatch the visitor sessions to better understand my customers experience on my website. It has allowed me to tweet my website and make the user experience better. It even allowed me to identify users with bad intentions on my website. Also, quick and straight to the point support team.

BlendItUp
Canada
7 days using the app
Propel Commerce replied April 17, 2023

Hello friends at BlendItUp,

We're glad to hear our app is helping your business! Thanks for the review, Celal! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 16, 2023

Good and fast help. When i needed help this team was fantastic. In only 5 minutes we resolved the problem

Tendenzes
Italy
7 days using the app
Propel Commerce replied March 16, 2023

Hello friends at Tendenzes,

Thank you very much for the review, Giuseppe! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 8, 2022

I've been using the free version, and it has been wonderful! It helps so much to see how my customers are shopping ex. what pages they are looking at, which products etc. This data can be really helpful for a business owner. It's also very easy to use and no issues installing the app.

Runway Romance
Canada
7 days using the app
Propel Commerce replied March 8, 2022

Hello friends at Runway Romance,

We really appreciate you taking the time to review our app! We're glad to hear it's been helping your business. More power to you!

- Leo @ Propel Commerce

January 21, 2023

Very good...........................................................................................

pocket watchs
China
7 days using the app
Propel Commerce replied January 21, 2023

Hello friends at pocket watchs,

Thank you very much for the review, Hamza! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited May 2, 2023

i recommend this app it helps to now what to change in your store great app with great support it's good

HeartCharmz
Morocco
6 days using the app
Propel Commerce replied May 2, 2023

Hello friends at HeartCharmz,

Thank you very much for the review, Clover! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 27, 2023

Amazing app working really good you can see customers behavior so you can troubleshoot problem with it very good app

Gad Flow
Israel
6 days using the app
Propel Commerce replied January 27, 2023

Hello friends at Gad Flow,

We're glad to hear our app is helping your business! Thanks for the review, Matan! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 15, 2023

really really good app, its cool watching the customer go around your store! it was recommended by a youtube guru and its great app!

Aviar Nest
United Kingdom
6 days using the app
Propel Commerce replied February 15, 2023

Hello friends at Aviar Nest,

Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 29, 2022

It's a great app since it's free. Replay is really helpful for starting business finding the way to improve.

Fogy Garage
Hong Kong SAR
5 months using the app