Propel Replay & Session Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.
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I used the app for recording the customer on my website, Leo helped me how to use the app. thank you
Hello friends at The Elegant Home,
Thank you very much for the review, Tareq! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
Good support. everything works properly. Shows you every move of the customer. What is he doing on your site.
Hello friends at prodhanda,
Thank you for the AWESOME review, Usman! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great Customer Service! Chud was extremely helpful and sorted my problem out immediately. I love the app, very useful if you want to keep track of what is happening in your store.
Does not work on dawn theme. you can only see the announcement bar and the footer and the first product image, rest is white blank. Used to work
Hello friends at RoyalMag,
We've reviewed your site, and it appears it has a fade-in effect that hides the content on page load and reveals it over a portion of a second. That's hiding the content from our recording tool.
We've adjusted our app to deal with this, and all content on the page should be visible in recordings now.
Please reinstall the app and reach out to our support via the in-app chat so we can confirm all is working okay for you now 😊
- Leo @ Propel Commerce
The support is very helpful and quick to respond. Eager to assist and walk you through your issues to resolution.
Hello friends at GrowToVate,
Thanks for the review review! We always want to make sure our users get the app working from the get go. Chat with us anytime you have questions.
- Leo @ Propel Commerce
Really useful app to see how customers are using my site and whether there's any opportunities to improve it
Hello friends at East London Print House,
Thanks for the review! We're glad to hear our app is helping your business improve. Enjoy using our app!
- Leo @ Propel Commerce
So far so good! I have yet to fully experience and use the app but customer support is great so far.
Hello friends at Hydropouch,
Thanks for the review, Ernesto! We appreciate you taking the time to review us. You can always rely on our customer service team and I hope you enjoy the app!
- Leo @ Propel Commerce
Support was incredibly helpful. Good app for ecommerce stores, it will greatly help with studying how customers act around your store.
Hello friends at MagicBoard,
Thank you very much for the review, Ilhan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
Amazing service, Really helpful and polite. 10/10 would recommend. Also the free 2000 views helps to boost your new store!
Hello friends at Club909Nordic,
Thank you for the AWESOME review, Tomi! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
J'ai essayé plusieurs applications de replay pour ma boutique et je reviens tout naturellement sur Propel Commerce car elle a beaucoup d'avantages, le prix et je trouve finalement que toutes les sessions sont très claires merci à l'équipe !