Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

August 18, 2022

I haven't had the app long but so far I'm very impress with the level of detail that each recorded session provides. The interface is easy to use and support team is very knowledgeable and helpful.

MaxwellAlxnders
United States
7 days using the app
Propel Commerce replied August 19, 2022

Hello friends at MaxwellAlxnders,

Thanks for the AWESOME review, Brian! Please feel free to reach us back should you have any concerns. Always happy to help. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 30, 2023

Fast and great communication. Nice App, easy to use. I will test the application for a week, I hope it does not let me down

Valensia Seven
Latvia
7 days using the app
Propel Commerce replied March 30, 2023

Hello friends at Valensia Seven,

Thank you very much for the review, Grace! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 4, 2022

Ho avuto un problema appena ho installato l'app, in pochi minuti è stato risolto! Ottima assistenza!

Millstore.it
Italy
7 days using the app
March 30, 2023

Great support, and wonderful app. Wish it had auto publish feature with a new theme though. Thank you guys

Fusion Motorsports USA
United States
7 days using the app
Propel Commerce replied March 30, 2023

Hello friends at Fusion Motorsports USA,

We're glad to hear our app is helping your business! Thanks for the review, Alex! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 25, 2022

Super great experience so far. The app does just what I want. Customer service was also helpful and responded quickly.

Elevate Landscape Supply
United States
7 days using the app
Propel Commerce replied November 25, 2022

Hello friends at Elevate Landscape Supply,

Thank you for the AWESOME review, Mark! It is pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 17, 2023

I can rewatch the visitor sessions to better understand my customers experience on my website. It has allowed me to tweet my website and make the user experience better. It even allowed me to identify users with bad intentions on my website. Also, quick and straight to the point support team.

BlendItUp
Canada
7 days using the app
Propel Commerce replied April 17, 2023

Hello friends at BlendItUp,

We're glad to hear our app is helping your business! Thanks for the review, Celal! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 16, 2023

Good and fast help. When i needed help this team was fantastic. In only 5 minutes we resolved the problem

Tendenzes
Italy
7 days using the app
Propel Commerce replied March 16, 2023

Hello friends at Tendenzes,

Thank you very much for the review, Giuseppe! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 8, 2022

I've been using the free version, and it has been wonderful! It helps so much to see how my customers are shopping ex. what pages they are looking at, which products etc. This data can be really helpful for a business owner. It's also very easy to use and no issues installing the app.

Runway Romance
Canada
7 days using the app
Propel Commerce replied March 8, 2022

Hello friends at Runway Romance,

We really appreciate you taking the time to review our app! We're glad to hear it's been helping your business. More power to you!

- Leo @ Propel Commerce

January 21, 2023

Very good...........................................................................................

pocket watchs
China
7 days using the app
Propel Commerce replied January 21, 2023

Hello friends at pocket watchs,

Thank you very much for the review, Hamza! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited May 2, 2023

i recommend this app it helps to now what to change in your store great app with great support it's good

HeartCharmz
Morocco
6 days using the app
Propel Commerce replied May 2, 2023

Hello friends at HeartCharmz,

Thank you very much for the review, Clover! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce