Reviews (567)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

April 23, 2022

So far so good! I have yet to fully experience and use the app but customer support is great so far.

Hydropouch
United States
4 days using the app
Propel Commerce replied April 23, 2022

Hello friends at Hydropouch,

Thanks for the review, Ernesto! We appreciate you taking the time to review us. You can always rely on our customer service team and I hope you enjoy the app!

- Leo @ Propel Commerce

September 24, 2022

Support was incredibly helpful. Good app for ecommerce stores, it will greatly help with studying how customers act around your store.

MagicBoard
Malaysia
4 days using the app
Propel Commerce replied September 24, 2022

Hello friends at MagicBoard,

Thank you very much for the review, Ilhan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 13, 2023

Amazing service, Really helpful and polite. 10/10 would recommend. Also the free 2000 views helps to boost your new store!

Club909Nordic
Finland
4 days using the app
Propel Commerce replied January 13, 2023

Hello friends at Club909Nordic,

Thank you for the AWESOME review, Tomi! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 12, 2022

J'ai essayé plusieurs applications de replay pour ma boutique et je reviens tout naturellement sur Propel Commerce car elle a beaucoup d'avantages, le prix et je trouve finalement que toutes les sessions sont très claires merci à l'équipe !

Chamanisme & Traditions
France
3 days using the app
November 16, 2021

Great recordings. I can already see where customers are leaving my site. Will continue using for sure :)

Sharp Shirter
United States
3 days using the app
March 8, 2022

So far so good. I can see what my potential customers are looking at in my store. The app customer service is very friendly and wants you to have a good experience using this app. Def recommended

General Shop Center
United States
3 days using the app
Propel Commerce replied March 8, 2022

Hello friends at General Shop Center,

Thanks for your kind feedback! We hope our app helps you manage your store. Don't hesitate to chat or email us if you need any help. 😉

- Carmi @ Propel Commerce

July 1, 2023

This is a great app! I used to another app similar to this but I saw it to technical and costly. This app is very user friendly and the price is very reasonable. Last, customer support is very helpful and right there all the way. Thank you!

Tropaz Fashion
United States
3 days using the app
Propel Commerce replied July 1, 2023

Hello friends at Tropaz Fashion,

Thank you very much for the review, Heather! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 11, 2022

I really like this app. Super easy to install and set up and the support is first class. Works great, like the free plan option and even though I will need to upgrade to the pro version eventually the price is reasonable in comparison to other apps. Thanks!

On Trend Shirts
Spain
3 days using the app
Propel Commerce replied March 11, 2022

Hello friends at On Trend Shirts,

Thank you so much for the review, Manuela! We really appreciate it. We're always here when you need us. More power to your business!

- Leo @ Propel Commerce

January 17, 2022

It's a really great app, it's very fast and easy, you can see your customers' screen and monitor them to understand their mentality, and this helps you in developing your business, I recommend this app it's beautiful

Vablee
Jordan
3 days using the app
June 23, 2022

I was searching for an app that did this for free for so long. Thankfully I found this one. On the free plan you have 200 page views and its very useful!

ViralGoodies
Estonia
3 days using the app