Reviews (578)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.
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amazing app. very quick to reply almost instantly. the video recordings are very very clear and not laggy at all unlinke other apps. highly recommended!!!
Hello friends at Retros.ae,
Thanks for the AWESOME review, Mohamed! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
An excellent app. Everything is very nice with the fast and helpful team. I thought it was useful for scaling my business and added it. I was satisfied. I hope everyone prefers it. Thank you.
Hello friends at AİRPUMPH,
Thank you for the AWESOME review! It's a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
De customer service is vriendelijke en heel erg behulpzaam, de app doet precies wat hij doet, ik kan op deze manier kijken waar de klanten vastlopen of interesse verliezen!
Hallo vrienden bij Satico,
Hartelijk dank voor de review, Björn! We zijn altijd blij om te helpen wanneer dan ook. Chat met ons wanneer je hulp nodig hebt! Meer power voor uw bedrijf! 🚀
- Leo @ Propel Commerce
I used the app for recording the customer on my website, Leo helped me how to use the app. thank you
Hello friends at The Elegant Home,
Thank you very much for the review, Tareq! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
Good support. everything works properly. Shows you every move of the customer. What is he doing on your site.
Hello friends at prodhanda,
Thank you for the AWESOME review, Usman! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great Customer Service! Chud was extremely helpful and sorted my problem out immediately. I love the app, very useful if you want to keep track of what is happening in your store.
Does not work on dawn theme. you can only see the announcement bar and the footer and the first product image, rest is white blank. Used to work
Hello friends at RoyalMag,
We've reviewed your site, and it appears it has a fade-in effect that hides the content on page load and reveals it over a portion of a second. That's hiding the content from our recording tool.
We've adjusted our app to deal with this, and all content on the page should be visible in recordings now.
Please reinstall the app and reach out to our support via the in-app chat so we can confirm all is working okay for you now 😊
- Leo @ Propel Commerce
The support is very helpful and quick to respond. Eager to assist and walk you through your issues to resolution.
Hello friends at GrowToVate,
Thanks for the review review! We always want to make sure our users get the app working from the get go. Chat with us anytime you have questions.
- Leo @ Propel Commerce
Really useful app to see how customers are using my site and whether there's any opportunities to improve it
Hello friends at East London Print House,
Thanks for the review! We're glad to hear our app is helping your business improve. Enjoy using our app!
- Leo @ Propel Commerce
So far so good! I have yet to fully experience and use the app but customer support is great so far.
Hello friends at Hydropouch,
Thanks for the review, Ernesto! We appreciate you taking the time to review us. You can always rely on our customer service team and I hope you enjoy the app!
- Leo @ Propel Commerce