Reviews (567)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

June 15, 2023

良い製品と素晴らしいサポートでおすすめです。
ユーザーの行動を正確に再現してくれるのでサイトの改善に役立ちます。
問題があった場合にも素早いサポートで解決してくれる安心感があります。
単機能の割に少し値が張るため★4としました。

COTANTIN
Japan
2 months using the app
Propel Commerce replied June 15, 2023

コタンタンの皆さん、こんにちは。

YASUYUKIさん、レビューありがとうございます!高いと思われて申し訳ありません。 🚀

これ以上の便利さと機能を備えたアプリは他にはないと思います。また、専任のカスタマー サービス チームが年中無休で営業しています。

- レオ @ プロペルコマース

===

Hello friends at COTANTIN,

Thank you very much for the review, YASUYUKI! We're sorry to hear that you think it's pricey! 🚀

I believe you will never find any other app with more usefulness and features plus a dedicated Customer Service Team open 6 days a week!

- Leo @ Propel Commerce

March 9, 2022

The app is great for tracking customer experience. Very smooth! Looking forward to new features......

JWshinee
United States
2 days using the app
Propel Commerce replied March 9, 2022

Hello friends at JWshinee,

Thank you so much for the review, Nguyen! Just submit the feature request to us and we'll add it to the development roadmap. More power to your business!

- Leo @ Propel Commerce

Edited April 26, 2023

Great app! Was easy to install and support right off the bat! not only is it awesome they also help boost the page and show every aspect of customer experience for a great price! Would highly recommend it to anyone looking to improve customer experience and conversions.

J Shop
Canada
2 days using the app
Propel Commerce replied April 26, 2023

Hello friends at J Shop,

Thanks for the AWESOME review, Josiah! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited October 1, 2021

Awesome app! I upgraded to the £9.99 paid version almost straight away and have already noticed some patterns that are occurring on our store which can be amended. Its pretty addictive though!

rcpitbox
United Kingdom
2 days using the app
October 18, 2022

Funktioniert ohne Probleme und dauerhafter persönlicher Support ist verfügbar. Sobald es Fragen oder Probleme gibt kann man über das Dashboard den Support anschreiben und er löst das Problem in einigen Minuten. Sehr übersichtliche App.

NextLevelclothings
Germany
2 days using the app
Propel Commerce replied October 18, 2022

Hallo Freunde von NextLevelclothings,

Vielen Dank für die TOLLE Bewertung! Es war mir eine Freude, Ihnen zu helfen. Genießen Sie die App und mehr Power für Ihr Unternehmen! 🚀

- Tom @ Propel Commerce

January 20, 2022

great app, you have enough analysis inside it. The fact that they have a free plan it's great and I enjoy using it

icorner-store
Romania
2 days using the app
Propel Commerce replied January 20, 2022

Hi friends at icorner-store,

We're glad to be of assistance to you and your store! Don't hesitate to contact us if there's anything else we can do to help. :)

- Carmi @ Propel Commerce

December 1, 2022

Easy to use! Useful tool to track customer behaviour and make any necessary changes to your store!!!

Chargify
United Kingdom
2 days using the app
Propel Commerce replied December 1, 2022

Hello friends at Chargify,

We're glad to hear our app is helping your business! Thanks for the review, Matthew! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 29, 2021

Does exactly what its supposed to do. Such a simple responsive app. Has been a great asset so far doesn't slow down my store which is important.

Lotus Skin Australia
Australia
1 day using the app
May 6, 2022

so far so good. i love seeing the replays but havent had it long enough to know if its good or not. The page views seem to be going up super quickly so thats the downside if you have a free plan. Service was great and gave me extra page views.

Exotic Sugar Rush
United States
1 day using the app
Propel Commerce replied May 6, 2022

Hello friends at Exotic Sugar Rush,

Thank you very much for the review, Sasha! We really appreciate it. It's been a pleasure assisting you. More power to your business! 🚀

- Tom @ Propel Commerce

March 2, 2022

muy útil! si permite ver como interactuan los clientes de forma practica. Y es gratis las primeras 500 views

ToysFurUs
Mexico
1 day using the app
Propel Commerce replied March 2, 2022

Hello friends at ToysFurUs,

Thank you for your appreciation! We're happy to know that our app is helping you a lot. Chat or message us if you need any help. ;)

- Carmi @ Propel Commerce