Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

December 12, 2022

It does the basic things very well and reliably. It also appears to be nearly instantaneous to the live events. Support is very prompt and cordial!

Pixel Sequence Pros
United States
23 days using the app
Propel Commerce replied December 12, 2022

Hello friends at Pixel Sequence Pros,

Thank you very much for the review, Tim! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited July 15, 2021

This application is extremely useful for any e-merchant looking to improve the experience of their customers on their shop. In addition to being free, the customer service is very responsive. I can't do without it anymore
Thank you very much for creating such an application.

Gotta jewelry
United States
22 days using the app
Propel Commerce replied July 15, 2021

Hello friends at Gotta jewelry,

Thanks so much for your kind words 😊 We're so happy to have been able to help.

- Chris @ Propel Commerce

October 8, 2022

ottimo bel servizio eccellente lo consiglio vivamente a tutti e' stato semplice e intuitvo integrare il tutto

Fattoria della Mandorla
Italy
19 days using the app
Propel Commerce replied October 8, 2022

Ciao amici della Fattoria della Mandorla,

Siamo lieti di sapere che la nostra app sta aiutando la tua attività! Grazie per la recensione, Gabriele! Goditi l'app e più potenza per la tua attività! 🚀

- Leo @ Propel Commerce

February 8, 2022

Great customer support from Carmi. Looking forward to utilizing this app to enhance the customer experience. Keep it up!

KAWISH HOME
Pakistan
19 days using the app
Propel Commerce replied February 8, 2022

Hello friends at KAWISH HOME,

Thank you for appreciating our app and support! We aim to continuously better your experience with us. Don't hesitate to message us for any help you may need. :)

- Carmi @ Propel Commerce

February 16, 2023

I recently started using a session recording app to capture customer behavior on my website and I'm blown away by its functionality and ease of use. The app seamlessly records customer sessions, allowing me to see exactly how they interact with my website. The ability to view customer clicks, scrolls, and navigation patterns has been incredibly valuable in helping me identify and fix any user experience issues. The app also includes a range of helpful features, which further enhance my understanding of customer behavior. Overall, I highly recommend this app to anyone looking to optimize their website's user experience.

aussiegiftty
Australia
17 days using the app
Propel Commerce replied February 16, 2023

Hello friends at aussiegiftty,

We're glad to hear our app is helping your business! Thanks for the review, Andy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 26, 2021

Davvero ben fatto! Traccia tutto e per bene e questo mi aiuta moltissimo. Consigliato a tutti quelli che vogliono migliorare il proprio e-commerce

LA CASA DI CARNE
Italy
17 days using the app
December 20, 2022

Awesome App!
Quick and very good customer service!
The App is very easy to handle, I found all the Information immediatly!

Great Job!

5/5 STARS!

The Unlimited Box
Mexico
17 days using the app
Propel Commerce replied December 20, 2022

Hello friends at The Unlimited Box,

Thanks for the AWESOME review! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 18, 2022

I like this app. Gives a lot more information on my visitor replays. Hope it helps me improve my store and conversions.

CC Diva Designs
United States
17 days using the app
Propel Commerce replied March 18, 2022

Hello friends at CC Diva Designs,

We appreciate your feedback, Calissa! We are glad to help your business! If you have any suggestions or concerns, please don't hesitate to chat or email us. :)

- Carmi @ Propel Commerce

March 31, 2022

Great app. Sets up in a few clicks, free plan is enough to test app and understand your needs. Works great! Also thanks Leo for support!

RshPets
Poland
16 days using the app
Propel Commerce replied March 31, 2022

Hello friends at RshPets,

We appreciate your time to write the review! Thank you very much! We're always here to assist you. More power to your business! 🚀

- Leo @ Propel Commerce

January 13, 2023

This app is good so far, and support is responsive. It’s also easy to blacklist IPs you use so you’re not recording your own sessions.

Pontiac Paint Supply
United States
16 days using the app
Propel Commerce replied January 13, 2023

Hello friends at Pontiac Paint Supply,

We're glad to hear our app is helping your business! Thanks for the review, Steve! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce