Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

April 19, 2022

I really enjoy that there is a free plan with a very reasonable amount of monthly views! They also offer page view boosts which I found to be pretty cool!

Lighthouse Crafts Boutique
United States
About 1 month using the app
Propel Commerce replied April 19, 2022

Hello friends at Lighthouse Crafts Boutique,

Thank you very much for the review, Stephanie! We're glad you're enjoying the app. Please chat us any time you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 14, 2022

This app has been very insightfull, it shows me issues my customers are facing on the website, you get to experience your customers journey and see the issue they are having. this can help increase your sales where the customer may be leaving due to website experience, or you may need to update some information. very useful app. the Staff a very prompt and very help full without a doubt. Definity recommend the app.

ooOh My
United Kingdom
About 1 month using the app
Propel Commerce replied February 14, 2022

Hello Umara at ooOh My,

Thank you very much for the review! We're glad to be able to help your business. The customer service team is always here when you need us. More power to your business!

- Leo @ Propel Commerce

September 24, 2021

Simple to install, use and the best part: the free version actually accomplishes something, instead of just teasing, or making you waste your time building something, to charge you later when it's time to use/launch the feature.

Bunny Bumm
United States
About 1 month using the app
November 21, 2022

The screen recording works perfectly fine. Also, quick and friendly support! Don't hesitate to install the app.

Brillo De Galaxia
Netherlands
About 1 month using the app
Propel Commerce replied November 21, 2022

Hello friends at Brillo De Galaxia,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 23, 2023

Installation of app was fast and easy. Also Tom from support has been ready to help in case of need. I did test of this my app by maself and and can say that this app is exactly what I was looking for. Now just need to wait for first potencional customers and check how I can improve my shop. Before that I have seen only number of visitors and did not know why they left.

HumidiHome
Czechia
About 1 month using the app
Propel Commerce replied May 23, 2023

Hello friends at HumidiHome,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 19, 2021

The app works very well. lets me get customer feed back to optimize my site. to get the highest number of sales.

NineTailTabletop
United States
About 1 month using the app
November 29, 2022

Honestly I couldn't figure out why people weren't buying my items. I would run ads and no conversions. Then I downloaded this app and I could see exactly what shoppers were doing. It has really helped me see the flaws of my website. A great tool to improve your website for more conversions.

Romantible
United States
About 1 month using the app
Propel Commerce replied November 29, 2022

Hello friends at Romantible,

We're glad to hear our app is helping your business! Thanks for the review, Premvir! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 7, 2022

A excellent App. Help me to improve the costumer experience and to understand my customer and whey they don't convert. Provide also with good customer analytic, a great asset. I really recommend.

KYMOLYN
Switzerland
About 1 month using the app
Propel Commerce replied August 8, 2022

Hello friends at KYMOLYN,

Thanks for the review, Raissa! We're glad to hear our app is super useful to you. Chat us anytime you need help. More power to your business! 🚀

- Leo @ Propel Commerce

April 30, 2022

The app works great, very useful! Also the staff is really fast at replying :D. I'd recommend using it!

Bojovy
United States
About 1 month using the app
Propel Commerce replied April 30, 2022

Hello friends at Bojovy,

Thank you very much for the recommendation, Cole! It's a big help to you! We're happy to help anytime. Just chat us when you need help. 😎

- Leo @ Propel Commerce

November 25, 2021

I have been using it for just a couple of weeks, so far it's good, I have used three other session recording apps and this one seems to be a keper!

Lulo Skin
Canada
About 1 month using the app