Propel Replay & Session Record

Propel Replay & Session Record

Reviews (538)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.

April 3, 2023

Netter Support und super Programm :-) sehr zu empfehlen! Die Aufzeichnungen haben uns sehr geholfen, den Shop zu verbessern.

uvv-shop.de
Germany
26 days using the app
Propel Commerce replied April 3, 2023

Hallo Freunde des uvv-shop.de,

Wir freuen uns zu hören, dass unsere App Ihrem Unternehmen hilft! Danke für die Bewertung, Ralf! Genießen Sie die App und mehr Power für Ihr Unternehmen! 🚀

- Leo @ Propel Commerce

May 3, 2023

Great app and works, we just installed it and it helps us learn more of what to improve on our website to make our website even more fun to use and shop on!

Freaky Shoes®
United States
25 days using the app
Propel Commerce replied May 3, 2023

Hello friends at Freaky Shoes®,

We're glad to hear our app is helping your business! Thanks for the review, Peter! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 6, 2023

Great App, simple and very easy to use, a must-have for any online store, Highly recommended!! AAAA+++

FeelGoodStore UK
United Kingdom
25 days using the app
Propel Commerce replied January 6, 2023

Hello friends at FeelGoodStore UK,

Thank you for the AWESOME review, Mark! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 28, 2023

User-friendly and really detailed information. You can see also the device and the browser that the customer used. Also important that no personal info is shared.

StogBytes
Germany
25 days using the app
Propel Commerce replied June 28, 2023

Hello friends at StogBytes,

We're glad to hear our app is helping your business! Thanks for the review, Stylianos! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 14, 2023

Very friendly supporter team. Quick replies. Thank you very much for your help...................:9..

CREA-by GD
Luxembourg
25 days using the app
Propel Commerce replied February 14, 2023

Hello friends at CREA-by GD,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 17, 2022

Good experience with the app. We can track fake orders. Good Support too. I'll suggest all to use this app.

darul qalam
Pakistan
25 days using the app
Propel Commerce replied May 17, 2022

Hello friends at darul qalam,

We're glad to help your store! Thanks for the recommendation and the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 7, 2023

the customer service was great. Super responsive and helped to resolve in minutes

Anastasia Wettin
United States
20 days using the app
Propel Commerce replied December 8, 2023

Hello friends at Anastasia Wettin,

Thanks for the AWESOME review, Anastasia! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 7, 2023

Very easy set up. Great customer service help. Like the recording of accessing my website myself. Can't wait to see how it work lives.

Design Dreams By Tiff LLC
United States
24 days using the app
Propel Commerce replied March 7, 2023

Hello friends at Design Dreams By Tiff LLC,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 6, 2023

Great Support and Great App 5/5

PAWISLAND
Germany
20 days using the app
Propel Commerce replied December 7, 2023

Hello friends at PAWISLAND,

Thank you very much for the review, Philipp! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 21, 2023

great app. I did not know such apps even existed! what a great feature really. leo is also very helpful.

cutiesss.com
Italy
24 days using the app
Propel Commerce replied June 21, 2023

Hello friends at cutiesss.com,

Thank you very much for the review, Jurate! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce