Reviews (570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

December 18, 2021

Useful app to see how visitors react to website content, what they skip through, what captures their attention and how long they dwell on it.

Turberville's Welsh Honey
United Kingdom
About 1 month using the app
January 17, 2022

I Just completed my setup of Session Recording app. An easy quick setup. I'm happy with app tools, It really helped me to know about what traffic are doing.
I do recommend this app! 5 stars

elle's secret Beauty
United States
About 1 month using the app
January 25, 2022

Its very user friendly. The dashboard is easy to manage and the data is easy to comprehend. Would recommend further

Vinelo Decor
India
About 1 month using the app
Propel Commerce replied January 25, 2022

Hello friends at Vinelo Decor,

We appreciate your review! We're glad you're enjoying the app. Enjoy using our app!

- Leo @ Propel Commerce

March 23, 2023

The app is performing well, customer service is well traninned. All we need is more filters and a way to find the saved sessions.

Mâncare Gătită pentru Masa de Paște 🐰
Romania
About 1 month using the app
Propel Commerce replied March 23, 2023

Hello friends at Mâncare Gătită pentru Masa de Paște 🐰,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited September 15, 2021

We really appreciate this service, certainly reliable to learn how shoppers react to products/ services. One of the coolest features is to learn the type of the traffic, that really helps. I can't imagine that it is a free App.
Do not hesitate to try this cool app out, Guys.
We recommend it ;)
Great Job, Guys .... Keep on going :)

Livio Antoine
Austria
About 1 month using the app
October 23, 2021

I really love this app! It helped me with figuring out the issues I had within my store. It was easy to understand and is a great way to get an inside view to the customer's experience.

Blazing Beauty
United States
About 1 month using the app
May 25, 2023

Great app. I am able to see everything my customers do. This helps me understand what I need to fix and change on my website. Very good app.

Bella Body Wellness
United States
About 1 month using the app
Propel Commerce replied May 25, 2023

Hello friends at Bella Body Wellness,

Thanks for the AWESOME review, Tyler! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 3, 2023

Instantly, I began so see customer behavior and identify issues. This has been a big help and their customer service was great.

Twisted Jezebel
United States
About 1 month using the app
Propel Commerce replied June 3, 2023

Hello friends at Twisted Jezebel,

We're glad to hear our app is helping your business! Thanks for the review, Troy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Edited March 25, 2023

Great app, record the whole session and you can see exactly where customers click and scroll. Great customer service as well!!

Swaggylights
United States
About 1 month using the app
Propel Commerce replied March 25, 2023

Hello friends at Swaggylights,

Thank you very much for the review, Rodrigo! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 23, 2022

Good overall app, getting useful info from customer actions which has been helping us narrow down inefficiencies.

Bluestone Presets
Canada
About 1 month using the app
Propel Commerce replied December 23, 2022

Hello friends at Bluestone Presets,

We're glad to hear our app is helping your business! Thanks for the review, Derek! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce