Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

August 14, 2023

Absolutely in love with this app's functionality and ease of use. The support team is always responsive and helpful. A must-have for everyone. Highly recommended!

Unity Esprit
France
About 2 months using the app
Propel Commerce replied August 15, 2023

Hello friends at Unity Esprit,

We're glad to hear our app is helping your business! Thanks for the review, Edgaras! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 24, 2023

so far so good, so great, help from tom was really outstanding, I wish there was free plan available as well for new sellers.

Fanatics Mart
United States
About 2 months using the app
Propel Commerce replied July 25, 2023

Hello friends at Fanatics Mart,

Thanks for the AWESOME review Moaz! It was a pleasure assisting you. Rest assured that your feedback is well received. More power to your business! 🚀

- Tom @ Propel Commerce

February 19, 2022

Really simple and great app. I really love it as it clearly shows replay and also shows location and operating system used by clients.

Muglans
Australia
About 2 months using the app
Propel Commerce replied February 21, 2022

We love hearing these reviews, it pushes us to do better and provide better service for our merchants.

If you need any assistance with anything, let us know! We're always up for a chit-chat.

Thank you so much for this short but sweet feedback.

Cheers!
Robert @ Propel Commerce

July 14, 2022

Very good session recorder and customer service that helps you out if you need anything. Highly recommended especially considering the pricing of other apps.

Canny Creations
United States
About 2 months using the app
Propel Commerce replied July 14, 2022

Hello friends at Canny Creations,

Thanks for the AWESOME review, Scott! We really appreciate it. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 13, 2023

I have never seen any customer service as responsive as these guys. They replied my request within 10 seconds. It's like someone was always there anticipating your message. Also, they were very quick to answer my question and complete my request.

Above & Beyond
United Kingdom
About 2 months using the app
Propel Commerce replied June 13, 2023

Hello friends at Above & Beyond,

Thank you very much for the review, Jeffrey! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 18, 2021

Super product, very easy to use and not too expensive.
I recommend everyone to try it, especially the free version

disopra™
United States
About 2 months using the app
Edited March 25, 2023

A very useful and ideal application. I can say that both the interface is consistent and the prices are more suitable according to the needs. Customer service is also very fast, polite, and very helpful. I've been very satisfied so far.

Rosé K-Shop
United Kingdom
About 2 months using the app
Propel Commerce replied March 25, 2023

Hello friends at Rosé K-Shop,

We're glad to hear our app is helping your business! Thanks for the review, Ebubekir! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 28, 2023

Pretty easy access to everythingand it has the most accurate replays congrats I would recommend 1000%

My Sporta
Greece
About 1 month using the app
Propel Commerce replied June 28, 2023

Hello friends at My Sporta,

Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 18, 2021

Useful app to see how visitors react to website content, what they skip through, what captures their attention and how long they dwell on it.

Turberville's Welsh Honey
United Kingdom
About 1 month using the app
January 17, 2022

I Just completed my setup of Session Recording app. An easy quick setup. I'm happy with app tools, It really helped me to know about what traffic are doing.
I do recommend this app! 5 stars

elle's secret Beauty
United States
About 1 month using the app