Reviews (555)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session recordings, heatmaps, and surveys, which are essential for understanding visitor behaviors and enhancing site interactions. They value the ability to test new layouts and monitor real-time activities like cart modifications. The app is noted for its ease of use and reliable data tracking. Customer support, particularly from individuals like Tom and Leo, is praised for its responsiveness and effectiveness in resolving issues, contributing to better customer engagement and actionable insights.

May 25, 2023

Great app. I am able to see everything my customers do. This helps me understand what I need to fix and change on my website. Very good app.

Bella Body Wellness
United States
About 1 month using the app
Propel Commerce replied May 25, 2023

Hello friends at Bella Body Wellness,

Thanks for the AWESOME review, Tyler! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 3, 2023

Instantly, I began so see customer behavior and identify issues. This has been a big help and their customer service was great.

Twisted Jezebel
United States
About 1 month using the app
Propel Commerce replied June 3, 2023

Hello friends at Twisted Jezebel,

We're glad to hear our app is helping your business! Thanks for the review, Troy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 23, 2024

Fantastic customer service, very fast response time, sorted my problem within 15 minutes. Friendly staff and very helpful app.

The Green Co.
United Kingdom
About 1 hour using the app
Propel Commerce replied April 24, 2024

Hello friends at The Green Co.,

We're glad to hear our app is helping your business! Thanks for the review, Emilio! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Edited March 25, 2023

Great app, record the whole session and you can see exactly where customers click and scroll. Great customer service as well!!

Swaggylights
United States
About 1 month using the app
Propel Commerce replied March 25, 2023

Hello friends at Swaggylights,

Thank you very much for the review, Rodrigo! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 19, 2023

Fast and friendly support only to recommend .All requests were dealt with in a matter of seconds, thank you very much

Daya's Beauty Shop
Luxembourg
About 1 month using the app
Propel Commerce replied August 21, 2023

Hello friends at Daya's Beauty Shop,

Thank you very much for the review, Danielle! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 23, 2022

Good overall app, getting useful info from customer actions which has been helping us narrow down inefficiencies.

Bluestone Presets
Canada
About 1 month using the app
Propel Commerce replied December 23, 2022

Hello friends at Bluestone Presets,

We're glad to hear our app is helping your business! Thanks for the review, Derek! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 21, 2023

Easy to Navigate, good assitance by the support team. overall great experience

Hukum Jaipur
India
About 1 month using the app
Propel Commerce replied September 23, 2023

Hello friends at Hukum Jaipur,

Thank you very much for the review, Hukum! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 28, 2022

gentile ed educato grazie mille, molto veloce rapido e sempre disponibile, in pochi hanno queste capacità grazie mille davvero e complimenti

iris-gioielli
Italy
About 1 month using the app
Propel Commerce replied November 28, 2022

Ciao amici di iris-gioielli,

Grazie mille per la recensione, Alex! Siamo sempre felici di aiutare in qualsiasi momento. Chatta con noi ogni volta che hai bisogno di aiuto! Più potere al tuo business! 🚀

- Leo @ Propel Commerce

April 19, 2022

I really enjoy that there is a free plan with a very reasonable amount of monthly views! They also offer page view boosts which I found to be pretty cool!

Lighthouse Crafts Boutique
United States
About 1 month using the app
Propel Commerce replied April 19, 2022

Hello friends at Lighthouse Crafts Boutique,

Thank you very much for the review, Stephanie! We're glad you're enjoying the app. Please chat us any time you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 14, 2022

This app has been very insightfull, it shows me issues my customers are facing on the website, you get to experience your customers journey and see the issue they are having. this can help increase your sales where the customer may be leaving due to website experience, or you may need to update some information. very useful app. the Staff a very prompt and very help full without a doubt. Definity recommend the app.

ooOh My
United Kingdom
About 1 month using the app
Propel Commerce replied February 14, 2022

Hello Umara at ooOh My,

Thank you very much for the review! We're glad to be able to help your business. The customer service team is always here when you need us. More power to your business!

- Leo @ Propel Commerce