Propel Replay & Session Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.
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I really enjoy that there is a free plan with a very reasonable amount of monthly views! They also offer page view boosts which I found to be pretty cool!
Hello friends at Lighthouse Crafts Boutique,
Thank you very much for the review, Stephanie! We're glad you're enjoying the app. Please chat us any time you need help! More power to your business! 🚀
- Leo @ Propel Commerce
This app has been very insightfull, it shows me issues my customers are facing on the website, you get to experience your customers journey and see the issue they are having. this can help increase your sales where the customer may be leaving due to website experience, or you may need to update some information. very useful app. the Staff a very prompt and very help full without a doubt. Definity recommend the app.
Hello Umara at ooOh My,
Thank you very much for the review! We're glad to be able to help your business. The customer service team is always here when you need us. More power to your business!
- Leo @ Propel Commerce
Simple to install, use and the best part: the free version actually accomplishes something, instead of just teasing, or making you waste your time building something, to charge you later when it's time to use/launch the feature.
The screen recording works perfectly fine. Also, quick and friendly support! Don't hesitate to install the app.
Hello friends at Brillo De Galaxia,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Installation of app was fast and easy. Also Tom from support has been ready to help in case of need. I did test of this my app by maself and and can say that this app is exactly what I was looking for. Now just need to wait for first potencional customers and check how I can improve my shop. Before that I have seen only number of visitors and did not know why they left.
Hello friends at HumidiHome,
Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
The app works very well. lets me get customer feed back to optimize my site. to get the highest number of sales.
Honestly I couldn't figure out why people weren't buying my items. I would run ads and no conversions. Then I downloaded this app and I could see exactly what shoppers were doing. It has really helped me see the flaws of my website. A great tool to improve your website for more conversions.
Hello friends at Romantible,
We're glad to hear our app is helping your business! Thanks for the review, Premvir! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
A excellent App. Help me to improve the costumer experience and to understand my customer and whey they don't convert. Provide also with good customer analytic, a great asset. I really recommend.
Hello friends at KYMOLYN,
Thanks for the review, Raissa! We're glad to hear our app is super useful to you. Chat us anytime you need help. More power to your business! 🚀
- Leo @ Propel Commerce
The app works great, very useful! Also the staff is really fast at replying :D. I'd recommend using it!
Hello friends at Bojovy,
Thank you very much for the recommendation, Cole! It's a big help to you! We're happy to help anytime. Just chat us when you need help. 😎
- Leo @ Propel Commerce
I have been using it for just a couple of weeks, so far it's good, I have used three other session recording apps and this one seems to be a keper!