Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

August 30, 2023

Awesome support and a great app! Highly recommend it! It helped me a lot in increasing the AOV of my store.

Hey Better Sleep
Poland
2 months using the app
Propel Commerce replied August 31, 2023

Hello friends at Hey Better Sleep,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 28, 2022

I use the app to help me track activities in my store, very good app. I'll would definitely recommend if you want to see how customers are behaving / actions they're talking in your store

baby Factory
United States
2 months using the app
July 10, 2023

The app is great and I also received flawless service from Leo. Thank you. I will definitely be recommending the app to some of my friends.

TIM ACCESSORIES
South Africa
About 2 months using the app
Propel Commerce replied July 10, 2023

Hello friends at TIM ACCESSORIES,

Thank you very much for the review, Teboho! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 7, 2023

Works great. Just as good as more expense versions out there. Good customer service as well

Tristar Plants
United States
About 2 months using the app
Propel Commerce replied December 8, 2023

Hello friends at Tristar Plants,

Thanks for the review, Vonda! YOU ARE AWESOME! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 2, 2023

very cool app and good support.
Answer very fast and help me with all i need
It.s good app and u can try :)

Ultra Shop
Romania
About 2 months using the app
Propel Commerce replied May 2, 2023

Hello friends at Ultra Shop,

We're glad to hear our app is helping your business! Thanks for the review, Patricia! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 7, 2021

Love how clear and informative this app is with letting you know what the potential customer was interested in.

Sensuous Aromas Fragrances
United States
About 2 months using the app
October 6, 2021

Great app, very helpful in viewing session recordings. Each session has useful info, such as where the traffic is from (paid, direct, referral, etc), whether they added anything to cart or made purchases, the value of the cart, etc. The free plan gives 200 session recordings, which can be erased for another 200, continuously.

ZOOcostumes
United Kingdom
About 2 months using the app
February 2, 2023

I think this app is great. Thank you, it is very helpful, especially for beginners. It allows one to detect and fix errors

Walls & Posters
Poland
About 2 months using the app
Propel Commerce replied February 2, 2023

Hello friends at Walls & Posters,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 14, 2022

Seems okay, easy to navigate dashboard with everything you would need. Auto-tagging, geolocation, os. Overall good.

skmp
Poland
About 2 months using the app
Propel Commerce replied July 14, 2022

Hello friends at skmp,

We appreciate the review, Matthew! Thank you so much! We're glad to you like our app. Enjoy it and more power to your business! 🚀

- Leo @ Propel Commerce

May 10, 2023

I love, love, love my experience with this app. I will 1000% recommend this app. Also, what makes it better is that the agents are ready to assist you at any time.

Nubian D'vaz
Trinidad & Tobago
About 2 months using the app
Propel Commerce replied May 10, 2023

Hello friends at Nubian D'vaz,

Thanks for the AWESOME review, Natalie! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce