Propel Replays , 384 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

March 8, 2022

So far so good. I can see what my potential customers are looking at in my store. The app customer service is very friendly and wants you to have a good experience using this app. Def recommended

General Shop Center
United States
3 days using the app
Propel Commerce replied March 8, 2022

Hello friends at General Shop Center,

Thanks for your kind feedback! We hope our app helps you manage your store. Don't hesitate to chat or email us if you need any help. 😉

- Carmi @ Propel Commerce

March 11, 2022

I really like this app. Super easy to install and set up and the support is first class. Works great, like the free plan option and even though I will need to upgrade to the pro version eventually the price is reasonable in comparison to other apps. Thanks!

On Trend Shirts
Spain
3 days using the app
Propel Commerce replied March 11, 2022

Hello friends at On Trend Shirts,

Thank you so much for the review, Manuela! We really appreciate it. We're always here when you need us. More power to your business!

- Leo @ Propel Commerce

January 17, 2022

It's a really great app, it's very fast and easy, you can see your customers' screen and monitor them to understand their mentality, and this helps you in developing your business, I recommend this app it's beautiful

Vablee
Jordan
3 days using the app
June 23, 2022

I was searching for an app that did this for free for so long. Thankfully I found this one. On the free plan you have 200 page views and its very useful!

ViralGoodies
Estonia
3 days using the app
March 9, 2022

The app is great for tracking customer experience. Very smooth! Looking forward to new features......

JWshinee
United States
2 days using the app
Propel Commerce replied March 9, 2022

Hello friends at JWshinee,

Thank you so much for the review, Nguyen! Just submit the feature request to us and we'll add it to the development roadmap. More power to your business!

- Leo @ Propel Commerce

Edited April 26, 2023

Great app! Was easy to install and support right off the bat! not only is it awesome they also help boost the page and show every aspect of customer experience for a great price! Would highly recommend it to anyone looking to improve customer experience and conversions.

J Shop
Canada
2 days using the app
Propel Commerce replied April 26, 2023

Hello friends at J Shop,

Thanks for the AWESOME review, Josiah! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited October 1, 2021

Awesome app! I upgraded to the £9.99 paid version almost straight away and have already noticed some patterns that are occurring on our store which can be amended. Its pretty addictive though!

rcpitbox
United Kingdom
2 days using the app
October 18, 2022

Funktioniert ohne Probleme und dauerhafter persönlicher Support ist verfügbar. Sobald es Fragen oder Probleme gibt kann man über das Dashboard den Support anschreiben und er löst das Problem in einigen Minuten. Sehr übersichtliche App.

NextLevelclothings
Germany
2 days using the app
Propel Commerce replied October 18, 2022

Hallo Freunde von NextLevelclothings,

Vielen Dank für die TOLLE Bewertung! Es war mir eine Freude, Ihnen zu helfen. Genießen Sie die App und mehr Power für Ihr Unternehmen! 🚀

- Tom @ Propel Commerce

January 20, 2022

great app, you have enough analysis inside it. The fact that they have a free plan it's great and I enjoy using it

icorner-store
Romania
2 days using the app
Propel Commerce replied January 20, 2022

Hi friends at icorner-store,

We're glad to be of assistance to you and your store! Don't hesitate to contact us if there's anything else we can do to help. :)

- Carmi @ Propel Commerce

December 1, 2022

Easy to use! Useful tool to track customer behaviour and make any necessary changes to your store!!!

Chargify
United Kingdom
2 days using the app
Propel Commerce replied December 1, 2022

Hello friends at Chargify,

We're glad to hear our app is helping your business! Thanks for the review, Matthew! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce