Reviews (583)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its session recording and playback features, which enhance understanding of customer behavior and aid in website optimization. They appreciate the analytics, heatmaps, and surveys for identifying customer issues and improving sales processes. The interface is user-friendly and does not slow down the website. Support is noted for being responsive and effective in resolving issues.
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Customer service is really helpful. I like that I am able to see what my customers are looking at when on my website.
Easy to navigate interface while still having a lot of filter options. If you're a store with thousands or more daily visitors it's nice being able to see exactly what people are doing on certain pages, who have taken certain actions, etc... Great recording app, the best I've found!
Hello friends at Solalune,
We're glad to hear our app is helping your business! Thanks for the review, Jacobo! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
This app has got the best support team out there. Really appreciate the help they provide, services is great and they always answer quickly.
Hello friends at Koréil,
Thank you very much for the review, Katarina! You are always our first priority. Chat us again any time you need help! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
just started using it and it seems like it works really well and gives you a lot of useful information. The customer support is also great!
Hello friends at Cutieful,
Thanks for the AWESOME review, Bob! We really appreciate it. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I use this app to help me view sessions from my customer POV. It helps me to correct any issues they may encounter on my website.
I use this app to review how customers use my site to find my products. Do they use the top menu? Do more of them use a front page visual link, are they watching the product videos or just scrolling by? Does the image on the front page consistently get a click? These are the things that I'm very interested in as well as the ease of use on my site. I can't get that info without the recording and replay. The recordings are snappy, without delay, and very informative. I'm very happy with the 40k page view pricing and feel it is very fair for the service provided. Invaluable insights made my website changes a winner!
So far good! I just installed and tried and the costumer service is responsive. It looks good as free service.
Hello friends at COZYLIFE,
You'll surely love our app, Ahmad! Thank you for the review! Chat us anytime you need help. Good luck and enjoy our app! 🚀
- Leo @ Propel Commerce
Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!
Hello friends at TiddyShop,
Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I have tried several recorder apps for shopify. This one worked the best for me :) Highly recommended!
Hello friends at Arcane Fragments,
Thank you for the review, David! We're glad you enjoy our app. More power to your business! 🚀
- Leo @ Propel Commerce
I wish I had known about this app sooner! I can't wait to see what my customers are seeing and drill down to why and where I'm losing some of them so I can fix any issues. As a very small business, it's hard to wear all the hats, and I believe this is going to help me a lot.
Hello friends at Larissa Made This,
We're glad to hear our app is helping your business! Thanks for the review, Larissa! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce