Reviews (409)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time data on website traffic and user behavior. They appreciate its user-friendly interface, easy setup, and session recording features. It's particularly useful for testing new store templates and product pages. Merchants also praise its affordability, ability to boost conversion rates, and respect for customer privacy. The customer support is noted for being responsive and quick to resolve issues.

June 20, 2023

This app is gold. I was getting a lot of add-to-carts, but I'd lose a lot of people at checkout. I dug into the replays and discovered that the button to complete the order was not showing, so it was impossible for people to complete their purchase! After making the fix, the orders began to flow again. If I didn't have this app, It would have taken weeks or months to discover the problem!

Lauraburtonauthor
United States
9 days using the app
Propel Commerce replied June 20, 2023

Hello friends at Lauraburtonauthor,

Thanks for the AWESOME review, Laura! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 11, 2022

So far this is working great, lots of options and love I can block my own IP so that I am not wasting recordings on when i am making sure things on the site are correct. I also love the detailed reports it sends

Magic Under the Moonlight
Canada
10 days using the app
February 21, 2023

Very good pricing works very well and has nice customer support.

serpentgift
Australia
10 days using the app
Propel Commerce replied February 21, 2023

Hello friends at serpentgift,

Thank you very much for the review, Pratik! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 2, 2022

It really is a very cool service. It works great. I recommend everyone to use it. They just have amazing and attentive customer service. They're on call, and they'll definitely help with any question. Although what questions?))) The service is very easy and efficient. I've been looking for something like this for a long time.
Thanks!

Outlet Deja Vu
Spain
9 days using the app
January 20, 2022

I love this app, very intressting, and very easy to use and it helps view you customers shopping experience.

SheryGift
Belgium
9 days using the app
Propel Commerce replied January 20, 2022

Hello friends at SheryGift,

Thank you for the review! We're glad to here our app is useful for you. If you need any help, we're always a chat away. 😊

- Leo @ Propel Commerce

Edited April 26, 2022

This is a good app to check and review website visitors. Providing you enough information of customer behavior. This is easy to use, I am very impressed with how the fast customer service and how they listen to your concerns and suggestions. That alone is 5 stars in our book!

Furry Feline Creatives
United States
8 days using the app
December 29, 2022

Quick & Easy chat customer service did not disappoint. Keep up the great work. I look forward to checking out and taking advantage of the features of this app.

Loud9ine
United States
7 days using the app
Propel Commerce replied December 29, 2022

Hello friends at Loud9ine,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 8, 2021

a very good application and highly recommended once the features are complete even though at this time I am still a free user |||-||| Hi there..
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zdewaportrait
Indonesia
7 days using the app
November 1, 2022

Just downloaded. Will see if I like this platform. It seems like it will be a great app to collect replays from customers.

Palatini's Wine Club
United States
7 days using the app
Propel Commerce replied November 2, 2022

Hello friends at Palatini's Wine Club,

Thank you very much for the review, Kassia! We're sure you'll love our app! Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 30, 2023

easy use and well the technical support are very prompt to help on time thanks for all team who working on the App

Homeyla
United States
7 days using the app
Propel Commerce replied January 30, 2023

Hello friends at Homeyla,

Thank you very much for the review, Mohamed! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce