Reviews (580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.
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I use this app to review how customers use my site to find my products. Do they use the top menu? Do more of them use a front page visual link, are they watching the product videos or just scrolling by? Does the image on the front page consistently get a click? These are the things that I'm very interested in as well as the ease of use on my site. I can't get that info without the recording and replay. The recordings are snappy, without delay, and very informative. I'm very happy with the 40k page view pricing and feel it is very fair for the service provided. Invaluable insights made my website changes a winner!
So far good! I just installed and tried and the costumer service is responsive. It looks good as free service.
Hello friends at COZYLIFE,
You'll surely love our app, Ahmad! Thank you for the review! Chat us anytime you need help. Good luck and enjoy our app! 🚀
- Leo @ Propel Commerce
I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.
Hello friends at A Meaningful Mood,
Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀
- Tom @ Propel Commerce
Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!
Hello friends at TiddyShop,
Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I have tried several recorder apps for shopify. This one worked the best for me :) Highly recommended!
Hello friends at Arcane Fragments,
Thank you for the review, David! We're glad you enjoy our app. More power to your business! 🚀
- Leo @ Propel Commerce
I wish I had known about this app sooner! I can't wait to see what my customers are seeing and drill down to why and where I'm losing some of them so I can fix any issues. As a very small business, it's hard to wear all the hats, and I believe this is going to help me a lot.
Hello friends at Larissa Made This,
We're glad to hear our app is helping your business! Thanks for the review, Larissa! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Great App, has Amazing Customer Service, Does Exactly what it claims, and more. Totally Recommended.
Hello friends at Costoso Italiano,
Thank you very much for the review, Suyash! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
it was great i loved the service and being able to view your visitors is so nice and it helps to get some more insight
Hello friends at SecretDeal,
Thanks for the AWESOME review, Onur! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I just downloaded the app and I am enjoying it so far. I like that it shows the persons location and allows IP blocking. This is only day 1 but so far so good!
Super service client qui répond rapidement. L'application très pratique qui aide à comprendre les clients.
Bonjour amis de Génération Culinaire,
Merci beaucoup pour l'avis ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de puissance pour votre entreprise ! 🚀
- Léo @ Propel Commerce