Propel Replay & Session Record

Propel Replay & Session Record

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.

March 15, 2023

Really great app, I really love this app it makes learning why customers don't buy so much easier 5/5 stars

SprayN'Clean
United States
3 months using the app
Propel Commerce replied March 15, 2023

Hello friends at SprayN'Clean,

We're glad to hear our app is helping your business! Thanks for the review, Premvir! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 22, 2022

This is a great app! I never knew I could do this, but wow. This is amazing. It works really fast, and the customer service team was great on helping me implement this!

Lewkin
United States
3 months using the app
Propel Commerce replied April 22, 2022

Hello friends at Lewkin,

Hear so happy to hear you say "WOW"! Thanks for the awesome review, Cindy! We're always here if you need us. Good luck and more power to your business!

- Leo @ Propel Commerce

August 11, 2022

Just saw my first recordings and I absolutely love this app. it is very helpful in figuring out why people are buy or not buying

Abebe+Booker
United States
3 months using the app
Propel Commerce replied August 20, 2022

Hello friends at Abebe+Booker,

We're glad to help your business! Thank you so much for the review, Jennifer! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 29, 2022

Such an amazing app. It helped me discover a lot of issues in my customer journey. I highly recommend it

Luxandlot
United States
3 months using the app
Propel Commerce replied November 29, 2022

Hello friends at Luxandlot,

We're glad to hear our app is helping your business! Thanks for the review, Shaneika! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 10, 2022

Me gusta esta aplicación para encontrar problemas en la navegación de mi sitio web y observar comportamientos en algunas promociones o fechas de interés. El servicio de atención es rápido y confiable.

Re.torna Record Store
Mexico
3 months using the app
Propel Commerce replied October 10, 2022

Hola amigos de Re.torna Record Store,

¡Gracias por la evaluación IMPRESIONANTE, Claudia! Eres muy apreciado. ¡Disfruta de la app y más poder para tu negocio! 🚀

- Tom @ Propel Comercio

February 9, 2023

Support is really really helpful! This app in general is awesome! I was able to catch a loading issue from iOS devices and reach out to there support to suggest ways to fix it!

Lashela Cosmetics
United States
3 months using the app
Propel Commerce replied February 9, 2023

Hello friends at Lashela Cosmetics,

We're glad to hear our app is helping your business! Thanks for the review, Lashela! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 28, 2022

Every session is recorded and it will help a lot in terms of analyzing prospects' purchasing behavior, it's an awesome app!

mypawprintsforever
Canada
3 months using the app
Propel Commerce replied October 28, 2022

Hello friends at mypawprintsforever,

Thank you very much for the review, Spencer! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 18, 2022

I've used other session recorders and this one is great! It's easy to use and I love the analytics features. The free plan only gets 400 page views but they have very cheap plans for smaller stores.

Cahaba Dermatology & Spa
United States
3 months using the app
Propel Commerce replied February 18, 2022

Hello friends at Cahaba Dermatology & Spa,

Thank you very much for the review, Joel! We're glad you find our app useful. More power to your business!

- Leo @ Propel Commerce

October 1, 2021

Excellent App! Allows me to see issues with the website that customers face that I wouldn't have been able to before.

Buzz Sweets
United Kingdom
3 months using the app
November 23, 2022

nice and easy to use, and what's even better it works without bugs
I tried another site recorder; and it's like nothing works, most customers' activities are not recorded but not with this session recording app

miracle petzycare
France
3 months using the app
Propel Commerce replied November 23, 2022

Hello friends at miracle petzycare,

We're glad to hear our app is helping your business! Thanks for the review, Mohamed! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce