Propel Replay & Session Record

Propel Replay & Session Record

Reviews (606)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, helping to optimize website layouts and enhance user experiences. Features like real-time interaction playback and a library of recordings are praised for improving customer engagement. The user-friendly interface and free plan are particularly valued by small businesses. Additionally, the app is noted for its easy installation, minimal site impact, and responsive customer support.

February 18, 2022

Really works! I am getting what I need for free. Session recording can even be sorted based on activities. Thank you!

Sitrep Marine
United States
6 months using the app
Propel Commerce replied February 18, 2022

Hello friends at Sitrep Marine,

Thank you for the appreciation! It's our priority to deliver the best service for our merchants. Let us know if you need anything else. ;)

- Carmi @ Propel Commerce

November 28, 2022

super utile e grandioso assistenza velocissima e parte analisi interessante oltre a tutte le registrazioni si può skippare automaticamente la parte inattiva del cliente. il prezzo è giusto per le pagine registrate che attualmente sono sufficienti per le mie esigenze. Unico punto dolente altre APP permettono di vedere subito cosa c'è nel carrello senza dover guardare la registrazione. spero vivamente che lo implementino.

Dégradé Retrò
Italy
6 months using the app
Propel Commerce replied November 28, 2022

Ciao amici di Dégradé Retrò,

Siamo lieti di sapere che la nostra app sta aiutando la tua azienda! Grazie per la recensione, Valentina! Goditi l'app e dai più potere al tuo business! 🚀

- Leo @ Propel Commerce

June 1, 2023

great service, useful app. loving it so far
great service, useful app. loving it so far
great service, useful app. loving it so far

hapibuy Store
United States
6 months using the app
Propel Commerce replied June 1, 2023

Hello friends at hapibuy Store,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 23, 2022

The app is really easy to use, I love how support is very quick and ready to help you. I am super happy with this app!

Divine Poetry
United Kingdom
6 months using the app
Propel Commerce replied February 23, 2022

Hello friends at Divine Poetry,

We appreciate your feedback! We truly hope that our app helps you in managing your store. Do let us know if you need any help. :)

- Carmi @ Propel Commerce

March 13, 2023

seems good so far. easy to install also and easy to use. although it would be a good feature to download the recordings to share with your team

Braeside Displays
United States
6 months using the app
Propel Commerce replied March 13, 2023

Hello friends at Braeside Displays,

Thank you for the AWESOME review! Rest assured that your feedback is well received. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited January 11, 2022

I found this app more straightforward and functional than others I tried, and it has been a mainstay of our store. As with most apps on Shopify, I feel the price is too high especially for businesses that are not ruthlessly profit-oriented, and so I do not use beyond the free tier.

Palestinian Soap Store
United States
6 months using the app
Edited December 7, 2021

I use this app to help me to check my customer behavior and find my website page error. I really like the app, and its super value. Everyone needs it.

KastKing
United States
5 months using the app
December 28, 2023

Works well and provides excellent value. I tried five or six competitors to get to this one.

GuavaBamboo
Canada
5 months using the app
Propel Commerce replied December 30, 2023

Hello friends at GuavaBamboo,

We're glad to hear our app is helping your business! Thanks for the review, Marcel! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 20, 2022

I just downloaded this app and so far it is really helpful and does exactly as described. Their customer support is also awesome as they are really approachable and willing to help. Download it!

Drip Servers
Canada
5 months using the app
Propel Commerce replied January 20, 2022

Hello friends at Drip Servers,

Wow - thanks so much for the kudos! I'll pass that along to Leo and Carmi on our support team :D Please get in touch anytime if there's anything else we can do to help.

- Chris @ Propel Commerce

October 18, 2023

The app is really amazing. I highly recommend this app. Using this app we can find out the loopholes by watching their journey with your website. If you seriously want to make your store successful. I highly recommend this app.

Power Woofs
United States
5 months using the app
Propel Commerce replied October 19, 2023

Hello friends at ,

We're glad to hear our app is helping your business! Thanks for the review, Ramandeep! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce