Propel Replay & Session Record

Propel Replay & Session Record

Reviews (538)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.

Edited February 24, 2022

My favorite app for my new Shopify boutique.. Very enlightening & gives me the control to see how customers are moving along through my site & to fix any conversion killers. I'd def recommend & Chud from Customer service did an excellent job helping me raise my free view quota right away. Once i grow I'll absolutely be upgrading to a paid plan.

Junebuggies
United States
3 months using the app
January 4, 2023

I wish I had known about this app sooner! I can't wait to see what my customers are seeing and drill down to why and where I'm losing some of them so I can fix any issues. As a very small business, it's hard to wear all the hats, and I believe this is going to help me a lot.

Larissa Made This
United States
3 months using the app
Propel Commerce replied January 4, 2023

Hello friends at Larissa Made This,

We're glad to hear our app is helping your business! Thanks for the review, Larissa! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 21, 2023

Great App, has Amazing Customer Service, Does Exactly what it claims, and more. Totally Recommended.

Costoso Italiano
India
3 months using the app
Propel Commerce replied July 22, 2023

Hello friends at Costoso Italiano,

Thank you very much for the review, Suyash! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 27, 2022

it was great i loved the service and being able to view your visitors is so nice and it helps to get some more insight

SecretDeal
Germany
3 months using the app
Propel Commerce replied December 27, 2022

Hello friends at SecretDeal,

Thanks for the AWESOME review, Onur! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 26, 2023

I just downloaded the app and I am enjoying it so far. I like that it shows the persons location and allows IP blocking. This is only day 1 but so far so good!

Address Oasis
United States
3 months using the app
Edited February 21, 2023

Super service client qui répond rapidement. L'application très pratique qui aide à comprendre les clients.

Génération Culinaire
France
3 months using the app
Propel Commerce replied February 21, 2023

Bonjour amis de Génération Culinaire,

Merci beaucoup pour l'avis ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de puissance pour votre entreprise ! 🚀

- Léo @ Propel Commerce

Edited October 22, 2022

really like the app, really coo and easy to use only real business owners will use this app for the better.

GETEM APPAREL
United States
3 months using the app
Propel Commerce replied October 22, 2022

Hello friends at GETEM APPAREL,

Thank you very much for the review, Jaalen! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 15, 2023

Really great app, I really love this app it makes learning why customers don't buy so much easier 5/5 stars

SprayN'Clean
United States
3 months using the app
Propel Commerce replied March 15, 2023

Hello friends at SprayN'Clean,

We're glad to hear our app is helping your business! Thanks for the review, Premvir! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 22, 2022

This is a great app! I never knew I could do this, but wow. This is amazing. It works really fast, and the customer service team was great on helping me implement this!

Lewkin
United States
3 months using the app
Propel Commerce replied April 22, 2022

Hello friends at Lewkin,

Hear so happy to hear you say "WOW"! Thanks for the awesome review, Cindy! We're always here if you need us. Good luck and more power to your business!

- Leo @ Propel Commerce

August 11, 2022

Just saw my first recordings and I absolutely love this app. it is very helpful in figuring out why people are buy or not buying

Abebe+Booker
United States
3 months using the app
Propel Commerce replied August 20, 2022

Hello friends at Abebe+Booker,

We're glad to help your business! Thank you so much for the review, Jennifer! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce