Reviews (568)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost user engagement and optimize business strategies through features like session recording, heatmaps, and surveys. They appreciate its ease of use, quick setup, and the responsive customer support team, which helps enhance website effectiveness and conversion rates. The app is suitable for businesses of all sizes and offers a free plan with scalable options.

January 6, 2023

I would recommend this app for store owners who want to see how their customers navigate their page. With the help of this app, I realized I needed to change some things around on my store so my customers can have an easier experience navigating. They were also quick to respond in the chats.

Microjaislab
United States
5 months using the app
Propel Commerce replied January 6, 2023

Hello friends at Microjaislab,

We're glad to hear our app is helping your business! Thanks for the review, Jailin! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 16, 2022

This app has helped us see which sold out products customers are gravitating towards, where they are getting page errors, or what information they look for after viewing a product. It has been so helpful!

MiliMili
United States
5 months using the app
January 6, 2023

It's a very good app, it helped us understant the issues our customers had using several promotions on our website.

Chefs Evolution
Romania
5 months using the app
Propel Commerce replied January 6, 2023

Hello friends at Chefs Evolution,

We're glad to hear our app is helping your business! Thanks for the review, Mihaela! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 20, 2022

TOP, Davvero ottima. Utile guardare il replay degli utenti Funziona molto bene
Grazie al supporto che risponde velocemente ed è molto disponibile

Diamond Painting Italia
Italy
5 months using the app
Propel Commerce replied April 20, 2022

Hello friends at Diamond Painting Italia,

Thank you for appreciating our app and support, Valerio! We look forward to more success in your business. 🙏🏼✨ Don't hesitate to message us for any help you may need. 😎

- Carmi @ Propel Commerce

September 25, 2021

Good, honest and useful app. The free offer is genuinely useful and definitely worth upgrading if you can.

Aromafy
United Kingdom
5 months using the app
November 4, 2024

Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks

Milk Depot Inc.
Canada
Propel Commerce replied November 5, 2024

Hello friends at Milk Depot Inc.,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 14, 2023

I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!

Sara Dresses
Canada
5 months using the app
Propel Commerce replied September 16, 2023

Hello friends at Sara Dresses,

We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 11, 2022

Excellent value for money and super intuitive UI. This the best session recording app available on Shopify right now.

Mud & Blood
United Kingdom
5 months using the app
Propel Commerce replied February 11, 2022

Hello friends at Mud & Blood,

Thank you very much for the review, Max! We love it!
We're always here when you need assistance anytime!

- Leo @ Propel Commerce

January 10, 2022

thank you for the amazing app it is really helpful am able to track my visitors activity which helped me providing them with what they are looking for

Al Safat
Kuwait
5 months using the app
August 24, 2022

Quick and easy installation.Quick response from support team.Thank you for your quick help.Would choose this app again and again

Sport and Fashion by GD
Luxembourg
4 months using the app
Propel Commerce replied August 24, 2022

Hello friends at Sport and Fashion by GD,

Thanks for the AWESOME review, David! It was a pleasure assisting you. Please don't hesitate to reach us back should you have any concerns. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce