Propel Replay & Session Record

Propel Replay & Session Record

Reviews (595)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session recording and playback features, which enhance understanding of customer behavior and aid in website optimization. They appreciate the analytics, heatmaps, and surveys for identifying customer issues and improving sales processes. The interface is user-friendly and does not slow down the website. Support is noted for being responsive and effective in resolving issues.

June 26, 2023

good app and good support

_------------------------------------------------------------------------

Woogle
India
7 months using the app
Propel Commerce replied June 26, 2023

Hello friends at Woogle
,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 26, 2023

Super App

Swatchy
Germany
6 months using the app
Propel Commerce replied October 27, 2023

Hello friends at Swatchy,

Thank you very much for the review, Özkan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 10, 2023

best app ever , nice costumer service , install it and get best service ever
24/7 h service very nice don't miss out with out install it

JOELLE PURSE
United Arab Emirates
6 months using the app
Propel Commerce replied April 10, 2023

Hello friends at JOELLE PURSE,

Thank you very much for the review, Fathia! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 22, 2022

Really good to understand website bugs, a must-have app. Their free plan has 400 page views a month enough for starters

Wonka Us
United States
6 months using the app
Propel Commerce replied March 22, 2022

Hello friends at Wonka Us,

Thank you for your feedback! We aim to continue helping merchants in managing their businesses. Don't hesitate to talk to us about any concerns or suggestions. 😎

- Carmi @ Propel Commerce

February 18, 2022

Really works! I am getting what I need for free. Session recording can even be sorted based on activities. Thank you!

Sitrep Marine
United States
6 months using the app
Propel Commerce replied February 18, 2022

Hello friends at Sitrep Marine,

Thank you for the appreciation! It's our priority to deliver the best service for our merchants. Let us know if you need anything else. ;)

- Carmi @ Propel Commerce

November 28, 2022

super utile e grandioso assistenza velocissima e parte analisi interessante oltre a tutte le registrazioni si può skippare automaticamente la parte inattiva del cliente. il prezzo è giusto per le pagine registrate che attualmente sono sufficienti per le mie esigenze. Unico punto dolente altre APP permettono di vedere subito cosa c'è nel carrello senza dover guardare la registrazione. spero vivamente che lo implementino.

Dégradé Retrò
Italy
6 months using the app
Propel Commerce replied November 28, 2022

Ciao amici di Dégradé Retrò,

Siamo lieti di sapere che la nostra app sta aiutando la tua azienda! Grazie per la recensione, Valentina! Goditi l'app e dai più potere al tuo business! 🚀

- Leo @ Propel Commerce

June 1, 2023

great service, useful app. loving it so far
great service, useful app. loving it so far
great service, useful app. loving it so far

hapibuy Store
United States
6 months using the app
Propel Commerce replied June 1, 2023

Hello friends at hapibuy Store,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 23, 2022

The app is really easy to use, I love how support is very quick and ready to help you. I am super happy with this app!

Divine Poetry
United Kingdom
6 months using the app
Propel Commerce replied February 23, 2022

Hello friends at Divine Poetry,

We appreciate your feedback! We truly hope that our app helps you in managing your store. Do let us know if you need any help. :)

- Carmi @ Propel Commerce

March 13, 2023

seems good so far. easy to install also and easy to use. although it would be a good feature to download the recordings to share with your team

Braeside Displays
United States
6 months using the app
Propel Commerce replied March 13, 2023

Hello friends at Braeside Displays,

Thank you for the AWESOME review! Rest assured that your feedback is well received. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited January 11, 2022

I found this app more straightforward and functional than others I tried, and it has been a mainstay of our store. As with most apps on Shopify, I feel the price is too high especially for businesses that are not ruthlessly profit-oriented, and so I do not use beyond the free tier.

Palestinian Soap Store
United States
6 months using the app