Propel Replay & Session Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (538)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive tools like session recording, real-time playback, heatmaps, and surveys, which enhance website optimization and user experience. They value the ability to monitor traffic sources and the effects of website modifications on customer interactions. The app is praised for its straightforward installation and usability, and the customer support team is consistently commended for their responsiveness and effectiveness.
Refine
-
By rating
Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!
Hello friends at TiddyShop,
Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Perfect so far
Hello friends at Marquise Mystique,
Thanks for the AWESOME review, Onur! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I have tried several recorder apps for shopify. This one worked the best for me :) Highly recommended!
Hello friends at Arcane Fragments,
Thank you for the review, David! We're glad you enjoy our app. More power to your business! 🚀
- Leo @ Propel Commerce
My favorite app for my new Shopify boutique.. Very enlightening & gives me the control to see how customers are moving along through my site & to fix any conversion killers. I'd def recommend & Chud from Customer service did an excellent job helping me raise my free view quota right away. Once i grow I'll absolutely be upgrading to a paid plan.
I wish I had known about this app sooner! I can't wait to see what my customers are seeing and drill down to why and where I'm losing some of them so I can fix any issues. As a very small business, it's hard to wear all the hats, and I believe this is going to help me a lot.
Hello friends at Larissa Made This,
We're glad to hear our app is helping your business! Thanks for the review, Larissa! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Great App, has Amazing Customer Service, Does Exactly what it claims, and more. Totally Recommended.
Hello friends at Costoso Italiano,
Thank you very much for the review, Suyash! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
it was great i loved the service and being able to view your visitors is so nice and it helps to get some more insight
Hello friends at SecretDeal,
Thanks for the AWESOME review, Onur! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I just downloaded the app and I am enjoying it so far. I like that it shows the persons location and allows IP blocking. This is only day 1 but so far so good!
Super service client qui répond rapidement. L'application très pratique qui aide à comprendre les clients.
Bonjour amis de Génération Culinaire,
Merci beaucoup pour l'avis ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de puissance pour votre entreprise ! 🚀
- Léo @ Propel Commerce
I was having a little issue, got on chat support, Tom hopped on within a couple of seconds and immediately got to it! Didnt waste any time, didn't take several minutes to respond, he figured out my problem and fixed it quick! Tom was amazing and very helpful! Also, this app is just great overall. It immediately uploads the recording as soon as the person is done. Great app and great team!
Hello friends at Modrn Mats,
Thanks for the AWESOME review, Joseph! It was definitely a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce