Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

March 18, 2022

I like this app. Gives a lot more information on my visitor replays. Hope it helps me improve my store and conversions.

CC Diva Designs
United States
17 days using the app
Propel Commerce replied March 18, 2022

Hello friends at CC Diva Designs,

We appreciate your feedback, Calissa! We are glad to help your business! If you have any suggestions or concerns, please don't hesitate to chat or email us. :)

- Carmi @ Propel Commerce

March 31, 2022

Great app. Sets up in a few clicks, free plan is enough to test app and understand your needs. Works great! Also thanks Leo for support!

RshPets
Poland
16 days using the app
Propel Commerce replied March 31, 2022

Hello friends at RshPets,

We appreciate your time to write the review! Thank you very much! We're always here to assist you. More power to your business! 🚀

- Leo @ Propel Commerce

January 13, 2023

This app is good so far, and support is responsive. It’s also easy to blacklist IPs you use so you’re not recording your own sessions.

Pontiac Paint Supply
United States
16 days using the app
Propel Commerce replied January 13, 2023

Hello friends at Pontiac Paint Supply,

We're glad to hear our app is helping your business! Thanks for the review, Steve! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 1, 2021

really cool and useful app. great for abandoned carts. lets you see every move your visitors make. great insight on how to improve your store

Shaboz
United States
16 days using the app
February 24, 2022

I just started my Shopify store and I saw that I was getting traffic but no sales. I have tried other session recording apps but I wasn't able to see the actual recordings until I tried this app. This app does what it says! You can replay your customer sessions and most of all customer service is quick and available. Thank you for creating this app :)

Babies Essence
Canada
16 days using the app
Propel Commerce replied February 24, 2022

Hello friends at Babies Essence,

Thank you very much for the review, Kevan! We're happy to be able to help your business. Our team is always here when you need us!

- Leo @ Propel Commerce

June 23, 2022

Great free plan for a small store that is just getting started - makes it easy to see how potential customers are reacting to your page. Customer service is quick to respond and efficient.

New Gleam Co
United States
15 days using the app
Edited November 14, 2021

Sembra Perfetta per rivedere le registrazioni di come i clienti si interfacciano nel sito. Molto semplice ed intuitiva

Sare's-B
Italy
14 days using the app
February 28, 2022

Great and easy to use replay app, lets you monitor your traffic behavior and whereabouts and pay attention to your store issues.

Sahara Specialty Foods
United States
14 days using the app
Propel Commerce replied February 28, 2022

Hello friends at Sahara Specialty Foods,

We're glad you're finding our app useful! We look forward to more sales to your business! Do let us know if you need any help. ;)

- Carmi @ Propel Commerce

December 8, 2021

This is a great app. You can even see what city the visitors are from. Loads fast too. Xxxxxxxxxxxxx

MyShittyBackpack®
United States
13 days using the app
September 27, 2021

This app is so helpful, without any complicated features. Really helps you understand your customer's journey and what they're looking at.

brightamos
United States
12 days using the app