Propel Replay & Session Record , 380 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.
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Installation of app was fast and easy. Also Tom from support has been ready to help in case of need. I did test of this my app by maself and and can say that this app is exactly what I was looking for. Now just need to wait for first potencional customers and check how I can improve my shop. Before that I have seen only number of visitors and did not know why they left.
Hello friends at HumidiHome,
Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
A very useful app, I have been using it for a long time and it has provided me with great help in data analysis. I believe that this app will continue to develop and improve, and I am very grateful for the efforts of the development team.
Hello friends at sexytoysroom,
We're glad to hear our app is helping your business! Thanks for the review, Chen! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Very useful and insightful app! Its nice being able to see how customers react to new changes to our store
Hello friends at Svakom,
Thank you for the AWESOME review, Trista! We really appreciate you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great Support and Great App 5/5
Hello friends at PAWISLAND,
Thank you very much for the review, Philipp! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
I STRONG RECOMMEND YOU AVOID USING THIS APP. MAJORITY OF THE TIME IT DOES NOT PICK ANY INBOUND TRAFFIC. THERES ISSUES ALL THE TIME. ITS VERY FUSTRATING ESPECIALLY IF YOURE TRYING TO UNDERSTAND THE CUSOMER COMING ONTO YOUR SITE
Hi Sabeel,
We're sorry to hear you feel that way with our app!
According to your last message, it's working fine now. Are you still experiencing another issue?
Our Support Team is available to help and assist you anytime! Please reach out to us so we can fix any issue for you as soon as possible! 😊
- Leo @ Propel Commerce
Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!
Hello friends at TiddyShop,
Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great app. I am able to see everything my customers do. This helps me understand what I need to fix and change on my website. Very good app.
Hello friends at Bella Body Wellness,
Thanks for the AWESOME review, Tyler! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I have never seen any customer service as responsive as these guys. They replied my request within 10 seconds. It's like someone was always there anticipating your message. Also, they were very quick to answer my question and complete my request.
Hello friends at Above & Beyond,
Thank you very much for the review, Jeffrey! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
So far so good. Really happy with the app, easy to use and very helpful to find out what your customer does on your website. The communication with the team is fast and efficient, I recommend
Hello friends at Three Green Seeds,
We're glad to hear our app is helping your business! Thanks for the review, Sandra! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
so far so good, so great, help from tom was really outstanding, I wish there was free plan available as well for new sellers.
Hello friends at Fanatics Mart,
Thanks for the AWESOME review Moaz! It was a pleasure assisting you. Rest assured that your feedback is well received. More power to your business! 🚀
- Tom @ Propel Commerce