Propel Replay & Session Record
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its session replays, surveys, heatmaps, and analytics, particularly praising the session replays for capturing real-time visitor interactions to improve user experience and conversion rates. They appreciate its competitive pricing, user-friendly interface, and reliable performance. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, enhancing the merchant experience in optimizing online stores.
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Good to track your visitors
Hello friends at FitGummis,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
The Propel Replay & Session Record app has been a fantastic tool for my business. It's extremely helpful in analyzing customer interactions and understanding how they navigate my website. The insights it provides allow me to improve the overall user experience, which has been great for optimizing my sales process. The app is easy to use, and the free recording space has been a generous addition. I highly recommend it to other Shopify store owners who want to enhance their customer engagement and website performance.
Hello friends at Benty Flowers,
We're glad to hear our app is helping your business! Thanks for the review, Yasser! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Very useful app that allows to see where customers are clicking or viewing on your site. Works a treat when used alongside Microsoft Clarity but this will be my new go to! (Also free up to a certain amount of pages so can't go wrong!)
Hello friends at CoffeeVends,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
No option to remove customers personal data collection. This just adds problems complying with Privacy Policy regulations. Unnecessary when you need just Heatmap & Session recording to observe customer behavior. No need to know customers' name, physical & IP address, phone and web fingerprint.
False marketing. Free Sampler membership in the Pricing's options not available after installing the app. Pageviews limit reached right from the start.
Hello friends at Music Power Tools,
1. There is a 'Free Starter Plan' link on the plans page. We've emailed you a screenshot of this.
2. Customer phone, email and address are never captured, and Propel Replays is not active during checkout.
3. Propel Replays obfuscates form field inputs so information customers type is not visible in replays.
We hope you'll give the app a try again. If you're still unsure on these items, please reach out to our support so we can assist.
- Chris @ Propel Commerce
the app works perfect, its helps us to fix a lot of problems
Hello friends at BE BEAU,
We're glad to hear our app is helping your business! Thanks for the review, Wael! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
I've been using Propel Replays & Surveys for a while now, and it has been an absolute game changer for my business. The platform is user-friendly and allows me to easily gather valuable customer insights through surveys and analyze user behavior with replays. The ability to watch how visitors interact with my website has given me incredible clarity on what improvements are needed.
The support team has been fantastic, always responsive and ready to help whenever I have questions. Overall, Propel Replays & Surveys has proven to be an essential tool in driving better user engagement and optimizing my business strategies. Highly recommended!
Hello friends at My Store,
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Best free tier of all the apps, UX is convenient, and especially post customer events, hotjar and microsoft clarity have been a nightmare to setup making this much much more convenient.
Hello, friends at StompLight,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Ryan @ Propel Commerce
I love Propel Replay! It’s super easy to use and gives me valuable insights into customer behavior. The session recordings have helped me identify areas to improve my store. Highly recommend it to any Shopify owner looking to enhance their shop!
Hello friends at Elluence.com,
We're glad to hear our app is helping your business! Thanks for the review, Catalina! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
very good application with a very easy-to-use interface. very responsive customer service and everything works perfectly. thank you.
Hello friends at Bloesi,
We're glad to hear our app is helping your business! Thanks for the review, Anis! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
For the free trial it works pretty well, it is helpful to understand a bit better your customers interaction with you website.
Hello friends at Unpawsd,
We're glad to hear our app is helping your business! Thanks for the review, Andrei! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce