Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

August 8, 2024

Really easy to use, very helpful insights and would highly recommend using!

The Outlander Gifts
United Kingdom
About 2 months using the app
Propel Commerce replied August 9, 2024

Hello friends at The Outlander Gifts,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 8, 2024

This app is perfect for the recording, easy to use and nice costumer service

Babyess
Italy
7 days using the app
Propel Commerce replied October 9, 2024

Hello friends at Babyess,

Thank you very much for the review, Daniele! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 15, 2024

It’s a great app and it improves conversion. You’ll be able to track all activity on your website and see what you can improve / change so you can generate more customers.

Liptastic
United States
3 months using the app
Propel Commerce replied July 16, 2024

Hello friends at Liptastic,

We're glad to hear our app is helping your business! Thanks for the review, Lilly! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 25, 2024

i love this app , easy to use and helpful support

Soar and Style
India
14 days using the app
Propel Commerce replied September 26, 2024

Hello friends at Soar and Style,

Thank you very much for the review, Prayag! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 30, 2024

This is an amazing app, it will help you boost sales like crazy. And their support service is awesome.

My Store
India
About 2 months using the app
Propel Commerce replied July 31, 2024

Hello friends at My Store,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 8, 2024

Day 1 with app, so far so good. Easy to set up, I tested it and it worked, Tom on support chat was helpful. NOWWWW let's see if we can collect some data and help mu store convert! I will be back with more feedback

Hydrogen Water 4U
Canada
2 months using the app
Propel Commerce replied July 9, 2024

Hello friends at Hydrogen Water 4U,

Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 16, 2024

Had a question as soon as i installed the app and support were able to help me straight away. Great service so far.

MacGregor and MacDuff
United Kingdom
About 2 months using the app
Propel Commerce replied July 17, 2024

Hello friends at MacGregor and MacDuff,

Thank you very much for the review, Dave! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 12, 2024

best replay app out there!

Sera Essentials
Netherlands
7 days using the app
Propel Commerce replied November 13, 2024

Hello friends at Sera Essentials,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 10, 2024

Great app, good customer service

Alföldi Kések
Hungary
23 days using the app
Propel Commerce replied October 11, 2024

Hello friends at Alföldi Kések,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 26, 2024

The interface could be better like "Lucky Orange"

Juggerknot Originals
India
6 days using the app