Propel Replay & Session Record

Propel Replay & Session Record

Reviews (642)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session replays, surveys, heatmaps, and analytics, particularly praising the session replays for capturing real-time visitor interactions to improve user experience and conversion rates. They appreciate its competitive pricing, user-friendly interface, and reliable performance. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, enhancing the merchant experience in optimizing online stores.

February 21, 2024

Really enjoyed this app and found it useful. It stopped recording visitor sessions so I reached out for support. No response from the support team so I’ve had to uninstall. Shame

Wildsmith Jewellery
United Kingdom
Over 1 year using the app
Propel Commerce replied February 22, 2024

Hi Matthew!

We received your review and we're sorry to hear you had to uninstall the app!

We could have easily fixed it by re-installing the app in the theme code. We were on ...